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“Not too bad, but will not return”
Review of Santai Hotel Bali

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Santai Hotel Bali
Ranked #8 of 18 Hotels in Amed
Kuta, Indonesia
Level 6 Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Not too bad, but will not return”
Reviewed 16 December 2012

I never write a bad review on an accommodation before but this place has more of the bad stuffs than the good stuffs.
On positive side, the hotel is beach front and the room looks unique. The staffs are friendly but they are not helpful and sometimes look confused. e.g. They did not know how much to charge us since they didn't know how to calculate the room rate in Rupiah from USD as well as the additional 15% tax and service charge. The problem continues when we entered Our room and found Out that the door lock has been dislocated hence the room couldn't be locked. One staff came but again He wasn't helpful as well as He did nothing to repair it and left Us struggling everytime we wanted to lock the door.
The shower is open shower which looked wonderful but the problem will start at night when the bugs started flying in and made the bathroom look disgusting. You can also hear the noise of the cars passing by from the room as the road is located just behind the room.
The meal is also not special. The price of the meal was like the meal at a beach side restaurant in Kuta. Very expensive for amed's standard. A slab of fish plus local fried noodle cost $9 + 15% tax.
The breakfast is ala carte and they only offers vegetarian options and no local food like nasi goreng or mie goreng on the menu. If you want bacon you need to pay extra. For a $90+ accommodation, a piece of pancake and overcooked omelette are the least i expected for the breakfast. I remember when i stayed in Uluwatu i got full buffet breakfast with bacon, sausages, fried rice and fried noodle as well. Very disappointing breakfast and it makes me think of not returning to Amed again.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ryuta I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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223 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Amsterdam, The Netherlands
Level 6 Contributor
118 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 7 October 2012

The location is nice. Is with access to the sea, but is impossible to swim, is only for snorkeling. The view for the snorkeling is good but not outstanding. They compensate with a beautiful pool. The problem is they don't have enough beds for the amount of people is booked in the resort.
The service is not bad, but there were some misunderstandings because of the not good English. The food was really good.
The mattress was quite strong and no comfortable.
The water is not included in the service. Strange because normally in most of the hotels where we stayed they give one water to brush the teeth.

Room Tip: The better bungallows are in the front, with view of the sea. Of course, are almost 50% more expensi...
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank andykdv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 July 2012

I didn't stay here either, but went for a lunch and after reading some reviews in Tripadvisor didn't expect too much. Food was fantastic, mexican spicy burger and quesedillas ( spelling, sorry) to die for. One of the best "western meals" of my two week trip. Bonus they also had a Finnish newspaper delivered ;)

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank hmclehto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
1 review
Reviewed 2 July 2012

Nice pool. Fantastic bungalows. Nice private coral reef for diving. Great restaurant. Very friendly staff. A perfect stay.

Room Tip: Beachfront is a bit more expensive but worth it.
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndersRosenlund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 June 2012

I didn't stay at this hotel but must say the food I ate here was probably the best food I tasted whilst in AMED. Yes it is more expensive than the other hotels but you can't compare the local warungs to the quality and standard of the food at this hotel. I also had one of my best massages at the spa at this hotel by a lovely Balinese girl named "Ketut". I had the healing massage special and I felt so fantastic afterwards. Very nurturing experience. Still day dream about the pina colada cheesecake......YUM>...

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank chookstar1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lombok, Indonesia
Level 1 Contributor
2 reviews
Reviewed 25 May 2012

Daily routine i spent every day in Seminyak and Kuta area, very stress with facing the traffic jam, at week end i went to Santai hotel, it was opposite of what was happens in Kuta.
Santai Hotel was a boutique hotel, deference than the other hotel around there.
it really keep my mine in holiday and my private time.
i love the Ocean beach bungalow. i can feel the smell of the sea. the room was clean the breakfast was good and the staff also friendly. love to go there again,,,

Room Tip: Ocean beach bungalow is best choice.
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank villa_km8lombok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, Ile-de-France, France
Level 6 Contributor
157 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 27 April 2012

When I booked this hotel, I wanted a room overviewing the sea, in a quiet location of the hotel. They told me that all the rooms overviewed the street, so that I had to book a whole villa (a lot more expensive) to have a sea view. I did. But on the whole, il was all so disappointing!!!! Yes, the villa (juste opposite the swimming-pool) was big and globally nice, but...

1. The swimming-pool was quite a nice view, but it also brought a lot of noise, since people were swimming there in the evening, and shouting...I was going to Bali to have some peace and quiet, it was a total failure. Plus, the beach opposite the hotel is not really worth of interest (it is a beach of pebbles, and the view is not exceptional).

2. The swimming-pool was not clean: when you get out of it, your skin feels oily and greasy, and there are lots of bugs (quite big cockroaches) and ants...yurk. The sheets have dirty and strange stains on them...

3. The wifi was supposed to be free. In fact, it didn't work at all, and I was offered the lame explanation that it was because of the hotel being located in a valley (?!?!). Globally, the staff was NOT very agreable. Especially at dinner. Which was not good at all. There were dances there, but not very authentic: just for the tourists...and the food was not especially good...

4. The air conditioning did not work properly, and there was ice in the welcome cocktails (I had bowel problems following that). No TV.

The only good point I found in this hotel was its "sunset cruise": you get on a fishing boat with a fisherman (usually he speaks only Balinese), and you watch the sun go down. Astonishing (but expensive). And the bathroom (exterior) is practical.
So, if you have a choice, go somewhere else...this place is really too expensive for what it offers!!!

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Evounette92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santai Hotel Bali

Property: Santai Hotel Bali
Address: Bunutan | Karangasem, Amed, Abang, Indonesia
Region: Indonesia > Bali > Abang > Amed
Amenities:
Beach Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#4 Spa Hotel in Amed
#8 On the Beach Hotel in Amed
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Santai Hotel Bali 3.5*
Number of rooms: 10
Reservation Options:
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Also Known As:
Santai Hotel Bali Amed

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