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Best Western Plus Towson Baltimore North Hotel & Suites
Ranked #2 of 6 Hotels in Towson
GreenLeadersSilver level
Reviewed 19 May 2014

Actually, I like this property.......in fact we have returned seval time....with most satisfactory results. However this time th was a leak in the ceiling of Room 430. Okay a leak isn't all that bad but the leak was directly over the toilette.....get the picture? Not pleasant. The leak was reported and the front desk lady said it would be fixed. I hope so.

Room Tip: Check on a ceiling leak in the bathroom before you accept Room 430.
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  • Stayed: May 2014, travelled with family
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Thank Chuck1980_74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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432 - 438 of 641 reviews

Reviewed 17 May 2014

I last stayed here in October 2013. In my review, I had expressed concerns about the wear and tear on the room, as well as the disappointing "high-speed" internet connection. I did not use the internet on this overnight trip, so I can’t comment on whether it has improved. However, the room itself was in much better physical condition, marred only by a large stain in one portion of the carpeting.

My bathroom had been recently renovated. This is a "green" BW+, and the small plastic shampoo and conditioner bottles, as well as the body soap bar, have all been replaced by built-in dispensers in the shower. The BW+ should consider doing the same with the face soap bar near the sink, next to the body lotion dispenser.

I have a few additional green suggestions to management. Consistent with the green initiative, the BW+ might also consider placing recycling receptacles in each room with an indication of what can be disposed of in them. If it has already tried this and found guests throw trash in the recycling cans, it might provide a large recycling bin near the ice machine for guests who are willing to go the extra mile to recycle responsibly. This could ease the burden on whatever behind-the-scenes recycling procedures of guest waste it may already have in place.

The complimentary breakfast included varied fare, including DIY pancakes and Belgian waffles, as well as scramble eggs and sausage. Fruit, yogurt, bagels, etc. were also available. While none of the items I chose was especially tasty, my expectations were not particularly high either, and I did appreciate having a variety of choices.

Overall, this stay BW+ resulted in a substantially better experience than my last one. Other reviewers may want to evaluate their “high-speed internet” experiences when reviewing this property.

Room Tip: All things being equal, quietest rooms are on high floors, facing the back, and/or furthest from ele...
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  • Stayed: May 2014, travelled solo
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Thank DrBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

We check in after a long drive and wanted to get a little something to eat before going to bed. The nice young lady at the front desk offered us take out menus. I called two places and of course it takes 45 minutes to get an order. We went to bed hungry. At breakfast the next morning had many choices but the food was really awful. Pancakes of a conveyor belt and greasy bacon and eggs, yuck. We will not be back :-(

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Teresa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2014

Stayed here based on TA reviews but wish we hadn't. Bathroom floor around toilet had not been cleaned, bolt lock on door did not work. Lobby was smokey, although room was not. Would not choose to stay here again.

  • Stayed: May 2014, travelled with family
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1  Thank NewYork5family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2014

If you're looking for a quiet place to stay, with excellent free wifi service and big, comfortable rooms, you won't be disappointed. Staff is always super nice and the location is pretty close to interesting spots in Towson. Quality/Price ratio is excellent.

  • Stayed: May 2014, travelled on business
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Thank Hixkaryana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2014

We'll do his again. The first review submitted did not make the cut. Bottom line, the service here is awful. The breakfast attendant is rude and very disinterested in her job duties. She leans on her elbow and does not move for prolonged periods of time. We were accused of sneaking in the breakfast by her, although we stayed there for 7 nights. Unbelievable. Who would sneak in for bad food, a homeless person? The concierge was too busy on a personal phone call to answer a question. She blatantly ignored us and continued to talk on her cell phone. The girl at the front desk did help and that was appreciated. Finally, one day the room was not made up although the gratuity was taken. When the front desk was advised they basically said, too bad and that housekeeping had left for the day. The hotel is fine for what you pay for. The service is absolutely terrible and the staff should be replaced, period.

Room Tip: Rooms are fine. Service stinks.
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  • Stayed: March 2014, travelled with family
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1  Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

Hotel walls are very thin. The hotel was noisy at night with our neighbors being up until past 5am. The heating/AC unit sounds like a jet engine in the room. front desk did nothing about our noise complaint at 4am

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank timothya561
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Towson Baltimore North Hotel & Suites

Address: 1100 Cromwell Bridge Rd, Towson, MD 21286-2216
Phone Number:
Region: United States > Maryland > Towson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Towson
Price Range: £56 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Towson Baltimore North Hotel & Suites 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Best Western Plus Towson Baltimore North Hotel And Suites
Best Western Plus Towson Baltimore North Hotel Towson
Holiday Inn Towson
Towson Holiday Inn

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