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“Poor guide and service”

Wayan Merta - Private Tour
Ranked #5 of 32 Tours in Kerobokan
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Attraction details
Recommended length of visit: 2-3 hours
Reviewed 16 September 2013 via mobile

We had booked for two days for day trip with him. We had told him the sight we wish to see on first day but we noticed that he is driving very very slow and try to drag from time to time by end of the day he then tell us the place we want to go cannot make it... we feel very disappointed and why he didn't plan for us earlier. And for the next day he just didn't show up and ask his friend to pick us up just because he need to go airport.

Thank flyingdance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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35 - 39 of 41 reviews

Reviewed 19 August 2013

We booked Wayan prior to going to Bali and he designed 4 day trips around the Island for us.

Pick up was always on time, Wayan always smiling and making sure we got the most of each of our trips.

He doubled as a true guide and stopped at places other did not. He took us to a Temple service, to his surfing spot (amazing Uluwatu) but also to his family home and even a motorbike shop (Deus Ex Machina) he knew about once he heard I was mad about bikes. This guy is so nice he will go endless to please. A huge part of our Balinese trip success.

Thank you Wayan.
Julie and Thomas

Thank ThomasL2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2013

Wayan showed me the real Bali. The little out of the way places that larger tour groups never see. It gave me an insight to life in traditional Bali. The vehicle was excellent. Immaculately clean, air conditioning worked very well and comfortable seats. His English is very good. He arrived promptly and he knew some short cuts to avoid the inevitable traffic jams. He always made sure we were comfortable, relaxed and suggested where we could go and what we could do to make the whole experience as enjoyable and satisfying as possible. I would recommend Wayan as the best way to see and experience the REAL Bali. We will be back and I guarantee I will definitely tour with Wayan knowing that way we will see new places and have a really great time as well. We had some great chats about a whole range local, Aussie and world issues. 5 stars for service, quality and for being just a really genuine nice person.

1  Thank urrbrae_rob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2013

We original booked for 1 day with Wayan and have since spent 4 days with Wayan and his brother Made as they are so good! They have been more than just drivers to us. These 2 guys are so passionate about their beautiful country, that they don't just want to take you to all the busy tourist spots that are overrun with people, they want you to see the Real Bali and go home with great memories & amazing photos. Sure you could probably hire a taxi for the day, or spend out for a hotel car to take you out and see stuff, but it would be a mistake in my opinion. We paid Rp500,000 for the day for both of us, which was great value and better to support a local Balinese businessman than increase the profit of a multinational hotel. Get the most out of your stay & let them lead you around this wonderful island!

The cars are in great condition, have lovely cool aircon, and comfy seats. Wayan has over 20 years experience under his belt and speaks impeccable English (and other languages too I believe). Both Wayan & Made made us feel more like friends that clients. We even had the great honour of being invited into Made's home to meet his beautiful wife and children! You don't get that type of kindness & hospitality everyday! Having travelled the world fairly extensively, we can sometimes be sceptical of being given the hard sell in someone's uncles fabric shop in Bangkok for example, but it was refreshing to see this is not the case here in Bali with Wayan & Made. They are great at fending off persistent hawkers and aggressive monkeys too!

We went North, South, East & West - saw Rice Terraces, amazing temples, stunning waterfalls, botanical gardens, huge volcanoes, isolated beaches. The list goes on and on.

We honestly believe that we wouldn't have had such an amazing first time experience of Bali without the generosity, kindness and assistance from both Wayan & Made, and cannot recommend them highly enough.

1  Thank Damien D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

Just returned from our first visit to Bali - what an amazing place.
A "driver" was recommended to us by some friends before we left, so we booked Wayan for a day tour - and would highly recommend his services. Arrived on time, very clean, modern vehicle with great air conditioning, and an ipod full of great music. Wayan speaks very good English (among other languages) and he showed us a side of Bali we wouldn't have seen otherwise.
Thanks Wayan for a great day.

Thank aussietraveller29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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