We stayed here recently for one week, and were disappointed with many elements of our stay.
First off, I give the staff credit for their efforts- you can tell that all the staff work really hard and make every attempt to help and accommodate to your needs. However, the language barrier made it very difficult as most of the staff spoke minimal English. It was just frustrating, because they would nod in agreement when you ask for something, but they really have no idea what you are talking about- so you end up waiting for what you asked for, and it never comes!! This happened to us multiple times.
The food at the restaurant- both the included breakfast and otherwise- were of very poor quality. We were extremely disappointed with the quality of the food here. On a number of occasions, several items on the menu were unavailable- so you end up only being able to get your 8th preference of menu item... which just seemed odd and annoying to us.
Whilst the location isn't central, it only costs around 14,000 RP with a taxi meter to get to the heart of Seminyak (granted that the cab driver doesn't take you some dodgy, roundabout way to charge you more- which happened to us a couple of times). The maximum you should ever pay is 20,000 RP to get to and from Seminyak Square.
The rooms were simple, but clean and adequate.
The pool area is beautiful.
Overall, this place has a lot of potential, but definitely needs improvement- especially in the kitchen. Improved English among the staff would also be a great help, or at least an awareness from the staff that it is better to acknowledge that you don't understand, instead of nodding in agreement when you have no idea what's going on.
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- Also Known As:
- Taman Rosani Hotel Kerobokan
- Taman Rosani Hotel & Villa Bali/Kerobokan