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“very enjoyable stay”

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Putu Bali Villa and Spa
Ranked #11 of 35 Hotels in Kerobokan
Tyalgum, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“very enjoyable stay”
Reviewed 23 July 2014

We stayed there for 3 nights and was very enjoyable, staff were very friendly, nice room and beautiful pool. Our room was up the back so was very quiet and the bed was comfortable. The staff cleaned our room everyday and was spotless. Food was good at the restaurant. Staff were helpful.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank kimbo2484
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Putu B, Manager at Putu Bali Villa and Spa, responded to this review, 2 August 2014
Dear Kimbo2484,

Warmest greeting from Putu Bali Villa & Spa
Thank you very much for your great review. What you wrote on the review “very enjoyable stay” makes us really happy, it means that you totally enjoyed your stay with us and our goal to make our guests happy and satisfy has been achieved.

It doesn't means that we will stop it here, we will always upgrade the standard of our service and facilities in order to always be able to offer the best for all guests who stay with us at Putu Bali Villa & Spa.

Could not wait to welcoming you back to Putu Bali Villa & Spa on your next vacation to Bali.
Always all the best for you and have a great day ahead !!!

With best regards,
Pande Ketut Sunartawan
Operation Manager
Report response as inappropriate
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256 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Stuttgart, Germany
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 July 2014

We stayed there in Octobre 2013 and had a double room incl. kitchenett for appr. 50 USD per night.

Putu Bali Villa is located just 15 minutes walking distance from the beach. The facilites are kept very clean and the room we had was pretty spacious incl. a small kitchenette with refridgerator. The bed was very comfortable, the outside shower really nice. However, in the ground floor rooms it tends to be a little bit dark (on the one side it keeps the room cool, on the other side it gives a dark atmosphere). The pool isn't too big, but still good enough to swim some "small" laps. Too, the pool is kept clean and was never dirty.

The service is nice and tries to give its best. My girlfriend had birthday and when we came home at night there were flowers waiting for us in our room. The next morning we came a little late to breakfast and there was no bread left any more. So were a little upset and after discussing a little bit one of the employees went to the bakery to buy new bread for us. Later the day the management apologized for the inconvenience and brought us a big cup of ice-cream to the pool in a chocolate bowl. So if you have any problems or wishes you shouldn't hesitate to contact the reception.

Regarding food we can only comment the breakfast. The breakfast choice itself was plenty and good, but almost a little bit too much. It goes like this: there's a menu with approximately eight different dishes (eggs, porridge, pancake,...). You can choose two of these dishes. In addition to this there is a buffet with coffee, tea, bread, jam, butter, cereals, and so on. Service is very helpful and pretty quick for Indonesian relations, but do not expect too much if you come from American or European standards (boiling coffee can take up to 20 minutes sometimes ;-) The other dishes we had outside as there is plenty of options for each budget (however, this part of Bali is in general a little bit more posh and expensive - so no low budget travelling like in other spots).

All in all a good experience with no regrets. I can only recommend to come here if you want to make a stop-over for appr. 3-4 nights, but really no longer.

  • Stayed October 2013, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Stefan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Putu B, Manager at Putu Bali Villa and Spa, responded to this review, 18 July 2014
Dear Stefan J,

Warmest greeting from Putu Bali Villa & Spa
I would like to express our sincerely thanks to you for your review.
Some of your comments has been becoming our management concern now. Regarding the lighting, we have changed some lighting in the room, specially in the main bedroom and it brings good response from our guests here.
We have finalized some projects and renovations last year, it has been finalized in November 2013.
We have new fitness center, Restaurant & Bar and also new set-up for our Spa.
It will be great honor for us if we can serve you again at Putu Bali Villa & Spa on your next vacation to Bali.
One think that make me confuse on your review is regarding the last sentence which is mention that you could not recommend to stay here more than 4 nights, why? what is the problem with that?
We have a lot of guests staying more than 7 nights here, we also have a business guest who stay more than 1 month and there is no problem with that, as long as we got a good deal, so everything will be fine.

We have prepared something special for long staying guest who make a direct booking to us, starting from range nights of 3 nights, 5 nights, 7 nights or more will get special benefits and they can make a direct booking at sales@putubalivilla.com

Hopefully this information will help for some viewers who want to make a booking to Putu Bali Villa & Spa.

Have a great day a head and I am looking forward to welcoming you back to Putu Bali Villa & Spa.

With best regards,
Pande Ketut Sunartawan
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Townsville
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 July 2014

Putu Bali was magnificent! The rooms were large, it was clean... The staff bent over backwards to assist us... The facilities were good and a great set up... Very family friendly... Gym was great set up too!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jillym16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Putu B, Manager at Putu Bali Villa and Spa, responded to this review, 18 July 2014
Dear Jillym16,

Warmest greeting from Putu Bali Villa & Spa
Thank you very much for your great review, we really appreciate it.
We feel really happy to know that you had a great experience during your stay with us and it will bring more confidence to us in offering the best service to our guest.

We will always do our best to always improving the standard of our service and facilities in conjunction with achieving guest satisfaction as our main goal.

It will be a great chance for us if we could serve you again on your next holiday to Bali and we will make Putu Bali Villa & Spa as your second home in Bali.

With best regards,
Pande Ketut Sunartawan
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Den Helder, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2014

We stayed here for a week and we had such a good stay. Very nice staff, great manager, nice room and beautiful pool. They had almost every day live music which created a great atmosphere in the restaurant.
I will definitely stay there again. Thank you all! Cheers Josca

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank josca230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Putu B, Manager at Putu Bali Villa and Spa, responded to this review, 8 July 2014
Dear Josca,

Warmest greeting from Putu Bali Villa & Spa
Thank you very much for your great review and share your experience during your stay with us.
It boosts our energy to always improve our facilities and service standard to achieve guest satisfaction during the stay at Putu Bali Villa & Spa.

Could not wait to welcoming you back at Putu Bali Villa & Spa on your next holiday to Bali.

With best regards,
Pande Ketut Sunartawan
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 June 2014

Field Report - Overall the stay was nothing to shout about. Bar plays live Duo music in most nights and along with a pool table. Food was average and affordable. SPA and message operating hours till 6pm. GYM and small pool is available.

Opposite there is a cheap message shop. Restaurant "Sarong" - "Biku" serving western and local food but do make early reservation. Pastry shop and Mini Mart can be found 100 meter away from the hotel and many other restaurant and higher end SPA can be easily located. Go for "BMC" Money Changer they gives the best rate.

Not a area for shopping, but peaceful area. The staff is the only compliment for the stay, more interaction would be better.

A word for the management- Rooms is clean accept points needed to look into and work on it immediately, Impression to Guest is better then spend on advertisement, a word of mouth may stretch a thousand miles. Maintain the villa/rooms like 5 star standard.
a) Minimise the attraction of the mossi. Get professional advise. Putting 2 cans of Baygons is not a solution.
b) Mossi Nets is old ugly dirty and stains. Not acceptable for a resorts rated 4 star.
c) Toilet - Make sure the toilets are kept at the best out look. If is dirty paint it. If is not functioning repair it.
d) Lighting is bad combination of daylight and warm white. Resorts should be kept at warm and the "main" light in the rooms should be kept bright, the stairs are beyond acceptable as we need to walk up and down with a torch. e) Requested for a late check out at 4pm. Was turn down due to "Company policies". Seek for the receptionist to talk to GM but at no vail, we have 7 ppl and were ask to vacate the family room at 12pm and allow only to occupy 1 small standard villa till 3pm. I will accept and understand if the operators is running at a high occupancies but the place don't look 50% occupy(is wednesday).

The "GOLDEN" Question where would one want to stay if one intends to return to BALI again. There are 3300 over hotel and resorts in BALI. satisfying guests need n render solution and help guests is the upmost priority in today service industry. In order to gain confident n return guests.

Frequent traveller

Room Tip: Request for rooms behind pool, less noise pollution
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TheChamp4127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Putu B, Manager at Putu Bali Villa and Spa, responded to this review, 18 June 2014
Dear TheChamp4127,

Warmest greeting from Putu Bali Villa & Spa
We are thanking of you for your stay at Putu Bali Villa & Spa on your last holiday to Bali and please apologize for any mistakes either on our services or facilities during your stay with us.

Some of your comments have becoming our management concern now, specially on lighting concept in the room.
We are very sorry to inform you again that we have standard late check out policies that has been approved by our property manager and frankly to say that our room occupancy on your check out date was 81.82% and one of your room (2 bed rooms) has been booked by another guests, that's why we could not confirm on your request to kept the room, your another room was 1 bedroom deluxe, we confirmed to give free late check out till 15:00 (standard policy) since there was no guest will check in on the period at that room, but if you wanted to keep the room more than that time, so there would be an extra charge (standard policy), hopefully you could understand on this circumstance that we already offered you free late check out till 15:00 in stead of 12:00 and it was our special offer to you.

Thank you again for all your reviews and we think it's really important for us to make us always improving our service and facilities standard.

Hopefully we could serve you again at Putu Bali Villa & Spa on your next vacation to Bali.

With best regards,
Pande Ketut Sunartawan
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Jakarta Raya, Indonesia
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 11 June 2014

Located in Seminyak, Bali. The hotel is little bit quiet, it will good for you who wants to relax. the room is like a 'small villa'.
interior room: nature traditional Indonesian villa, clean and air-conditioned.
bathroom interior: bath-tub and shower, with stoned floor, very natural.
breakfast: American and Indonesian

you can ask the reception if you want to rent motorcycle or car, they'll assist you to the nearest rental.

worth-it.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank josephgiorgio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Putu B, Manager at Putu Bali Villa and Spa, responded to this review, 17 June 2014
Dear Josephgiorgio,

Warmest greeting from Putu Bali Villa & Spa
Thank you for your great review and we feel very happy to know that you enjoyed your stay with us.

We will do our best to improve our service and facilities standard in order we can achieve our goal to make every guest feel satisfy on their stay with us.

We look forward to serve you again at Putu Bali Villa & Spa as your second home in Bali.

With best regards,
Pande Ketut Sunartawan
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 May 2014

Beautiful little boutique hotel with pretty garden and pool. The rooms are a great size and very clean and comfortable. I shared an adjoining room with my brother and his partner and it was good as you didn't feel like you were shut away inside a sterile stock standard hotel room, yet had plenty of privacy and space. Staff are super friendly and you are always greeted with a warm Balinese smile which leaves you glowing. Breakfast is delicious particularly the more traditional fare. Live music every night in the front bar was a welcome treat. Well located for shopping, yoga and just generally relaxing.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Putu B, Manager at Putu Bali Villa and Spa, responded to this review, 3 June 2014
Dear Michelle271,

Warmest greeting from Putu Bali Villa & Spa
We believe this email will find you well and always on happiness.

Thank you very much for your great review and we feel very happy to know you enjoyed your stay at Putu Bali Villa & Spa.
It boosts our positive energy to always offer the best facilities & services for all guests staying here.

It was a great honor for us to be able to serve you at Putu Bali Villa & Spa on your last visit to Bali and could not wait to serve you again on your next vacation to Bali.

With best regards,
Pande Ketut Sunartwan
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Putu Bali Villa and Spa

Property: Putu Bali Villa and Spa
Address: JL Petigent 72 | P.O.Box 1070, Kerobokan 80361, Indonesia
Region: Indonesia > Bali > Kerobokan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Kerobokan
#9 Spa Hotel in Kerobokan
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Putu Bali Villa and Spa 3.5*
Number of rooms: 17
Official Description (provided by the hotel):
PUTU BALI VILLA & SPA“THE SIMPLICITY IN NATURAL BLEND”About us:Putu Bali Villa is made up of Balinese style villas set in a tranquil and peaceful area of Kerobokan – Seminyak – Kuta - Bali, a distinguished place to hide out in restful surroundings, where the beautiful natural sights and sounds blend harmoniously with the village atmosphere. A place to relax in comfortable furnished accommodation combined with modern and traditional décor. Accommodation:Each room is completed with open-air private bathroom (running hot and cold water), kitchen, private verandah, television, IDD Telephone, mini bar and air conditioning and others.The 17 villas (22 rooms), comprising of 12 one bedroom (10 Deluxe Pavilion Villas and 2 Super Deluxe Pavilion Villas) and 5 two bedrooms villas (Deluxe Family Pavilion Villa), are set in beautiful and restive tropical garden surroundings.The Villas are built in traditional Balinese style by using natural materials such as wood and stone to where you can see some good examples of the creativeness and skill with natural materials that the Balinese are so famous for.Room Facilities:Deluxe Pavilion Villa (One bedroom):This room is set up in modern and traditional design with garden view terrace. It is completed with:Air Conditioning (individually controlled), Free Wireless Internet Access, Free daily coffee & tea, Water heater, LCD TV, DVD Player, Refrigerator, Kitchenette, Open bathroom with open shower, bath tub, Hair Dryer, Working Table, Sleeper, Water Fountain, Garden terrace, IDD telephone, a Mini Bar, and Safety BoxSuper Deluxe Pavilion Villa (One Bedroom): This room is the lead of one bedroom and it has bigger room space than other rooms. It is designed mixed with modern & traditional setup with garden view.This room is completed with:Air Conditioning (individually controlled), Free Wireless Internet Access, Free daily coffee & tea, Water heater, LCD TV, DVD Player, Mini Home Theater, Refrigerator, Kitchenette, Open bathroom with open shower, bath tub, Hair Dryer, Working Table, Sofa, sleeper, IDD telephone, a Mini Bar, and Safety BoxDeluxe Family Pavilion Villa (Two Bedroom):This room type has 2 floors (up and down stairs room), each room has it own entrance, toilet, bathroom and balcony/terraceThe bath tub, kitchenette and safety box are available in down stairs room only. The stairways to upstairs room are available at outside of down stairs room, it is a private stairways and this room is not inter-connecting room.It is in pool side and there are 2 difference of bedding configurations, such as:1. Double bed in down stairs room and 2 single beds in upstairs room2. Double bed in both rooms.Details room facilities:Down Stair Room : Air Conditioning (individually controlled), Free Wireless Internet Access, Free daily coffee & tea, Water heater, LCD TV, DVD Player, Refrigerator, kitchenette, Open bathroom with open shower, bath tub, Hair Dryer, Working Table, Sleeper, Water Fountain, Garden terrace, IDD telephone, a Mini Bar, and Safety BoxUp Stair Room : Air Conditioning (individually controlled), Free Wireless Internet Access, LCD TV, DVD Player, Refrigerator Head shower in Bath Room, Hair Dryer, Working Table, Pool View Balcony, sleeper, IDD telephone, a Mini BarDeluxe Family Pavilion Villa (Inter-Connecting):This room type is the new set-up of 2 bedrooms and available for one unit only.Both rooms are in ground floor and it is an inter-connecting room with garden view.Each room is completed with:Air Conditioning (individually controlled), Free Wireless Internet Access, Free daily coffee & tea, Water heater, LCD TV, DVD Player, kitchenette, shower, Jacuzzi, Hair Dryer, Working Table, Sleeper, Garden terrace, IDD telephone, a Mini Bar, and Safety BoxVilla Facilities:Reception 24 hours, Restaurant, Swimming Pool, Pool Bar, Lobby Bar, Spa, Free Parking Area, Shuttle Bus Service, Car and Bike Rental, Tour Driver, Mail Service, Laundry service, internet service. Restaurant:Putu Bali Restaurant serves wide selection of Indonesian and Western cuisine using only the freshest available ingredients, sourced from local and import organic farm.Putu Bali Spa:Putu Bali Spa offers a complete natural and exotic spa experience consisting of beauty treatments, a relaxing Bali Massage, foot and aromatherapy, as well as sauna & Jacuzzi. Swimming Pool:The outdoor Pool accentuated with primitive Balinese statues melt into the rich natural tropical garden.Bar:Putu Bali Villa & Spa has two Bars such as Pool Bar & Lobby Bar, we serve any kind of cocktail products, mocktails, shooters, juices, coffee & tea and others.Others Service Available on Request:Private party Arrangement (small wedding, birth day and others), Barbeque Dinner, Doctor On call, Hair Dryer, Laundry, Iron, etc.Location:Putu Bali Villa & SpaJl. Petitenget 72X, Kerobokan, Seminyak, Kuta - Bali – Indonesia, P.O. Box 1070 ... more   less 
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Also Known As:
Putu Bali Villa Hotel Kerobokan
Putu Bali Hotel
Putu Bali Resort
Putu Bali Villa And Spa Kerobokan

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