Firstly, I want readers to know that the bathroom in our villa was NOT outdoor. It was actually very modern and spacious indoor wet room, which we loved.
My partner and I have just returned from a 2 week trip in Bali, we stayed in Ubud and Semiyak (across 1 hotel and 2 villas) and the BNG villas was by far the best.
The best service,and the nicest villa (even better than the 2 bedroom massive 3 storey townhouse style villa which we also stayed in.)
Every single member of staff was fantastic, they were all very polite, friendly and extremely helpful. Everyone from the driver, the the room service , to the lovely girls who cooked breakfast. And the manager went above and beyond to make our stay enjoyable.
However when we first arrived at the BNG Villas we thought our trip was ruined.......... We had just taken a long cab ride from Udud to Seminyak on Boxing Day, only to arrive and be informed that the hotel had to record of our booking!! :o
(This however was not BNG's fault at all. It's was the fault of the 3rd party who we made the booking through- and payed a deposit to by the way..........hostel bookings.com please don't ever use them, they are con artists!)
Obviously we were very distressed to be in a foreign county, in high season, potentially with nowhere to stay. The hotel said that they had availability for a few nights with them but then after that there were already fully booked for new year.
Even so, the staff were so helpful , they could see how hot, bothered and stressed that we were and they went out of their way to help us. They gave us cold drinks and water, and allowed us to use their wifi on our iPads and even leant us a laptop to use so that we could look for somewhere to stay.......and at this point we weren't even paying guests!
Because Christmas is high season we had very few options, the only hotels which had availability for our 6 night stay were either way too far above our budget or horrible cheap places we would rather not have stayed in.
I will admit that there was one hotel closer to Seminyak that did tempt us, but we decided to stay at the BNG as they had been so helpful, we hoped that it showed good potential. (And we were right!)
Even though it was pretty obvious that we were desperate, the hotel put no pressure at all for us to stay with them and waited patiently whilst we looked at other options (because we felt that we didn't want to have to swap hotels again during our trip.)
They even honoured the online price for our villa that we had been quoted by the fraudster company, even thought it was considerably less that the current going rate for the villas over the Xmas season.
They also phoned around their partner hotels and found us nearby accommodation to ensure that we had somewhere to stay for the rest of our trip.
Initially I was concerned about how far away the villas are from the centre of Semiyak, but please be aware - this is not an issue at all. The manager always gave us his driver for no extra cost whenever we wanted to go out somewhere. He even took us into Kuta to go to the waterpark.
And after we had been out for dinner, or out for the day there are plenty of taxis always available to return you to the villa and they should only charge around $5, $10 max.
I actually think that their location is much better than being in the middle of Semiyak, it was nice to get away form all the other tourists and traffic jams and be able to get a good nights sleep, or have a relaxing day by the pool in the peaceful surroundings.
The villas and hotels itself was very cleanable nod the surroundings are beautiful.
The pools were all very clear and clean, the attendants would even clear the fallen frangipani leaves from the grass surrounding the pools as well as the pool itself.
- Official Description (provided by the hotel):
- The Bali Nyuh Gading Villa offers remarkable accommodation facilities designed in a manner that presents a true blend of contemporary style with a traditional elegance. The accommodation options of the Bali Nyuh Gading Villa offers most convenient stay with basic room facilities along with great little touches to the interiors. ... more less
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- Also Known As:
- Bali Nyuh Gading Villa Hotel Kerobokan
- Bali Nyuh Gading Villa Kerobokan