I have stayed here at least 6 times over the last two years
When in Bali you expect a few issues.. That's just Bali however, the Pullman has let itself and my family down tremendously
I made a booking for our return for 6 days after our initial stay
Had major issues when checking in
They took too long to resolve and then when got to room I was rung and told rate agreed upon could not be honoured
After much complaining this was resolved . So ok Bali it is
When checking in I asked if renovations were taking place on near by rooms around pool, told no no problems with my room
FAR FROM IT
I have put up with grinding hammering and loud banging for the last couple of days but this morning was last straw
5am Sunday it started not the usual 8.30 am which I found hard to accept anyways... But we did
I asked front desk staff when check in if any noise. They are obviously following management instructions and advising no problems with noise
I suggested to them they have management come to my room for a day and see if they could work under the noise conditions let alone enjoy a family holiday.
Getting awoken by construction against bed head each morning Not aenjoyable or cceptable.
On a positive note staff here are always polite and friendly enough for large hotel
Breakfast is very good
- Official Description (provided by the hotel):
- The most popular beachfront in Bali welcomes a prestigious new addition. Set in tranquil surroundings opposite the famous Legian Beach. Pullman Bali Legian Nirwana is the newest 5-star hotel in Kuta. Close to the airport, this hotel offers easy access to restaurants, shopping and nightlife. Its 353 impeccable rooms and suites feature modern design inspired by the frangipani tree, and Pullman Bali Legian Nirwana boast superior leisure facilities for a truly sophisticated resort experience. ... more less
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- Also Known As:
- Pullman Bali Legian Nirwana Hotel Legian