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“Interesting Place”

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The Aroma's of Bali Hotel & Residence
Ranked #80 of 84 Hotels in Legian
Perth Western Australia
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Interesting Place”
Reviewed 11 May 2014

We agree with some of the comments in other reviews but the rooms were clean, the air conditioning worked, the front desk were friendly and helpful to a degree, although the beds were like sleeping on a rock, for us it was okay for a 2 bedroom apartment for the price we payed. They must be improving in the cleaning around the pool because apart from people lounging around we did not see rubbish and the pool itself was clean and wonderful after a day of sightseeing. This is definitely you pay for what you get kind of place.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank SSCREW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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81 reviews from our community

Traveller rating
    5
    16
    28
    16
    16
See reviews for
17
11
4
5
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Russian first
  • Any
English first
Australia
Level Contributor
70 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 23 October 2013

We chose this place on the basis of the photos on the internet, and the fact that it was relatively new and so, we expected it to be clean and in good order. It does NOT appear in reality as it does in the internet photos.
The 2 room apartment we booked is actually in a much older annexe that was once a shopping arcade. It has been quickly and cheaply adapted for accommodation. The smell is overpowering, stale cigarettes and bad drainage. The bathroom is VERY uninviting.
The facilities are cheap or non existant. Even if they give you bath towels, you might prefer to take your own. Unfortunately, it is not practical to take your own sheets.
Breakfast is basic, to put it mildly. The pool, while big and seemingly clean, has virtually no seating for such a large number of guests. The area around the pool is neglected and often has rubbish lying around.
This is a cheap hotel, but even so, there are other similarly priced options nearby that are cleaner and more inviting.

Room Tip: Don't take the 2 room apartments unless you want to spend a few hours cleaning it yourself.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank maryannupright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Legian hotels

UK
Level Contributor
57 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 13 September 2013

We stayed at the Aroma's of Bali in a double private suite. Unfortunately first impressions count so when they forgot to collect us from our flight, even though we only reconfirmed it a week ago things did not get off to the best of starts. We finally arrived 2 hours after landing; our flight was less than 3 hours! The room did not look or resemble anything like the pictures we had seen on Hostelbookers. The finish was poor and the balcony doors were broken. We changed rooms to more of the same. It appears that there is a design fault with the doors as we have seen many people struggling to open and close their doors. As we were on the 3rd floor not being able to close the doors was only an inconvenience but gave us no sound proofing from the noisy pool area below. However if we were on the ground floor it would be a potential security issue as they pushed open at the bottom. Generally the room wasn't well finished and the kitchenette area had virtually no utensils, so if we wanted to use the facilities we couldn't. The hotel staff were incredibly unhelpful and offered little assistance whenever we asked them anything. On a positive note all rooms have a pool view and the pool is gigantic and well maintained. Also the breakfast was extremely good and was the best free breakie we have had on our trip. We nearly walked out on day 1 but on reflection and compared to other places we have stayed, it was reasonable value for money. However there is so much choice in and around Kuta we recommend you compare a few other hotels before deciding on the Aroma's.

Find out more about our big adventure at chipofftheoldblog.com and follow our blog 'RTW by land (where practical!)'

Stayed June 2013, travelled as a couple
Helpful?
5 Thank Ross_and_Sonya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seongnam
Level Contributor
938 reviews
225 hotel reviews
common_n_hotel_reviews_1bd8 312 helpful votes
Reviewed 13 September 2013

Staff who are incapable of speaking passable English...so frustrating to deal with (I know it's not my fault for knowing the local language but this is a hotel catering towards tourists)...rooms are average at best...2 of the 11 rooms we were staying had lights that didn't work...the breakfast spread was arguably the worst I ever had anywhere...this place is ranked 49th out of 51 in Legian for a reason...with so many options in Legian/Kuta...why bother with this dump?

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank thelonious22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samarinda, Indonesia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 July 2013

The location is very good, easy to find transports, shopping area, a lot of restaurants - cafe - bar around. It were very nice to walking around this area. The rooms of this hotel are pretty good (room C1O and S1E), worth the money (we got some discount from an acquaintance), clean, pretty nice scenery, friendly staffs. But the breakfast are not so good. We spent another IDR 35,000 for additional breakfast per person. I could be stay here for my next Bali trip.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank leev_natalivea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 3 July 2013

We attended a relative wedding in Bvlgari hotel last week. And all the invited guess been arranged to stayed in this hotel (The Aroma’s Bali Hotel & residential) for easy pick up and drop off during wedding and tour arrangement. We are a group of about 70 peoples, stayed here from 26-31 June 13, occupy the fifth floor and some rooms in third floor (all are studio type).

The first day we check-in is already a nightmare to us and the “maintenance staff”. Most of the rooms air conditional not working properly the maintenance guys run from one room to another room to fix the aircon. Some room don’t have towel provided which you have to walk to the counter and ask for one as there is no “phone” provided in the room to call housekeeping or counter. The light at our doorstep is not working, our bathroom have very strong unpresant smell so we have to keep our bathroom door close all day.

Pros:
1.Great location: shopping, nightlife, massage, 24hr convenient store all are at your doorsteps.
2.Pool: swimming pools is nice
3.Friendly staff: Counter Staffs are friendly and fast response to your request.
4.Bathroom: provided with soap, sampoo and boothbrush.
5.Kitchen: coffee and tea provided + complimentary water, kattle (but rusty inside so I never use it to boil water)
6.Breakfast: We check out at 3:30am, told the counter staff one day in advance and packed breakfast is arrange for every guest (1 pack milk, 1 bun, 1 biscuit, 1 water)

Cons:
1.Bathroom: no glass door or curtain between toilet and shower, no towel rail for you to hang your towel or cloth, unpresant smell in bathroom, there is no shower cap and cotton butt.
2.There were no personal safe in our room, no hanger and mirror which some of the room are provided, when ask for one they told us “Out of stock”!!!
3.Stain found on towel and bed sheet (almost all the room bed sheet are stain some even have blood stain – Hope management can look into this problem seriously)
4.There is no slipper provided in the room. Floor is dirty.
5.Housekeeping: From day 1 till I check out there is no housekeeping to clean my room, When I found there is no make up in my room, I went to the counter and ask for new towel, water and toilet roll, they promise tomorrow there will be someone come and clean…. But it never happened, second day we remind the staff at counter again, same thing.. no one come and clean, I totally give up and don’t bother to ask again. (just go to counter and get your new towel and water everyday). My friends’ room which have housekeeping to clean the room face another problem.. the housekeeping staff will take your towel and never replace with new towel. When you return to hotel, first thing you need to check is “towel”. Some of them just go shower without checking then you will have problem as there is no phone in the room to call housekeeping to sent you towel, you have to get dress (without dry you off) and walk to counter to ask for one. The counter staff told us the housekeeping will collect all the towel and send to laundry company, the new towel will only send to hotel at 6pm!!! Means that if you reach your hotel before 6pm you may not have towel! What the…..
6.Breakfast variety is basic, everyday the same.
7.Traffic jam: because it locate at the main street of Legian area, even in the early morning 4am the traffic is busy, easy to get a taxi from here.
Overall, we are not happy with the dirty bed sheet, towel arrangement, and smelly bathroom… but we like the location… Will look for other hotel along Legian street next trip but not this one…..(we spotted few along the street)

Room Tip: Room facing swimming pool will have better view.
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  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liawht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 May 2013

decent room with small kitchen next to the pool.
hotel was busy with local tourists who screamed(really screamed. not laughed, not talked loudly. screamed. over and over and over) in the pool til 11. everyone banged around at 5:30 am getting ready for breakfast, running in the hall, screaming and yelling in every hallway.every 3 days the tourists would leave(loudly) and another group would show up in the evening to try to out scream the last group. appalling. nice staff, but again...LOUD. chatting loudly and smoking outside our door at 1 a.m. oh god, so loud.

Room Tip: bring industrial strength sleeping pills and earplugs.
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rob o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Aroma's of Bali Hotel & Residence

Property: The Aroma's of Bali Hotel & Residence
Address: Jl Legian 191, Legian, Indonesia
Region: Indonesia > Bali > Legian
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool
Hotel Style:
#43 Spa Hotel in Legian
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Aroma's of Bali Hotel & Residence 3.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
The Aroma`s Of Bali Hotel And Residence
The Aroma's Of Bali Hotel & Residence Legian

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