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“Decent place with strange policies” 4 of 5 bubbles
Review of Bliss Surfer Hotel

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Bliss Surfer Hotel
Ranked #18 of 84 Hotels in Legian
Certificate of Excellence
Chiang Mai, Thailand
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Decent place with strange policies”
4 of 5 bubbles Reviewed 24 April 2014 via mobile

We stayed here with my brother and his girlfriend for 4n last week and had a good time. Here are some observations...

Pros:
-Friendly staff.
-Good room with comfortable bed.
-Great shower - hot and powerful.
-Good breakfast.
-Nice pool.
-Tasty cocktails.
-Good spa packages.

Cons:
-Expensive surfing quotes with ripcurl school.
-No room tab allowed and we were questioned about my brother having breakfast on the first morning as they had not yet fully paid for their room...I had already explained that their flight landed at 1am and might not be able to pay in full until the following day.
-Aircon was weak and room was therefore hot.
-Located a bit away from the better restaurants while the path to the beach is dangerously potholed and not lit at night.
-Restaurant played the same 3 songs all day long.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank kstar664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBliss, General Manager at Bliss Surfer Hotel, responded to this review, 28 April 2014
Dear valued customers,

We are grateful to you for informing us about the experiences you have shared during your stay at Bliss Surfer Hotel. It is through feedback such as yours that we are able to improve the quality of our products and services to better meet the needs of our guests.

We thank you for your continued support and hope we will have the pleasure of serving you and your family again soon.

Thank you.

With blissful wishes,
Budhiratmanu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,155 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 23 April 2014

As we only needed accommodation for 1 night we didn't bed a villa or luxury hotel - we needed a clean, comfortable hotel within walking distance to restaurants etc - bliss surfer hotel offered that at a fantastic rate! The rooms where modern and clean and the staff fantastic in fact I have booked again for 5 of us for another 1 night stop over before we head to GiliT and it's only costing us $21 each! Brilliant!

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JonnieBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBliss, General Manager at Bliss Surfer Hotel, responded to this review, 28 April 2014
Dear valued guest,

Thank you for taking the time to share your comments with us. We are so glad to know that you are pleased staying at Bliss Surfer Hotel.

We are most concerned with the satisfaction of our guests and your feedback is of great value to us. We look forward to see you again on your next staying. Thank you :)

With blissful wishes,
Budhiratmanu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 April 2014 via mobile

Very friendly happy staff, it was always clean everywhere also food was lovely did themed evenings like movie night and barbeques free wifi and use of pcs nice pool small is a little far from beach but only around 15 min walk
It was nice they give you welcome drinks and gave us a 10 mins complementary massage which was lovely.

Stayed April 2014, travelled as a couple
Helpful?
Thank Epengland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBliss, General Manager at Bliss Surfer Hotel, responded to this review, 22 April 2014
Dear valued customer,

Thank you for choosing Bliss Surfer Hotel as your accommodation partner during your holiday in Bali. We are very pleased to read that you appreciated the friendliness of our staff and enjoyed your visit in our hotel.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to the Bliss Surfer Hotel.


With blissful wishes,

Budhiratmanu
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 17 April 2014

Service very slow and they must have issues with guests that they made us sign a paper that we will pay for services in cash. Then when we checked out they asked us to wait till they check that we didn't forget anything behind, which is a soft way to say that they are afraid we steal something from the room. Location and breakfast are not good at all. Just that the sleeping quality was good. I won't stay there again thou.

Room Tip: Junior suite is not as big as expected.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Setsail470
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utrecht, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 April 2014

My boyfriend and I had a wonderful stay at this hotel. Staffs were very friendly and very helpful. Breakfast is amazing and the location is just perfect. Uni, the reception lady is really sweet, happy and warm hearted!

Seee you soon again!

Teri makasi:)

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nasra2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBliss, General Manager at Bliss Surfer Hotel, responded to this review, 28 April 2014
Dear valued guests,

Thank you for sharing your experiences during your stay with us. We are so pleased to know that you are served well in Bliss Surfer Hotel. We thank you for your continued support and hope we will have the pleasure of serving you and your family again soon.

Terima kasih.

With blissful wishes,
Budhiratmanu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
patiala
Level Contributor
6 reviews
6 hotel reviews
5 of 5 bubbles Reviewed 7 April 2014

the hotel location and rooms are fantastic. breakfast is very god. employees are also very friendly. We both husband and wife are vegetarians, staff helped us very nicely especailly citaya. pool is very nice

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank punnu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBliss, General Manager at Bliss Surfer Hotel, responded to this review, 9 April 2014
Dear Valued Customer,

We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what westrive for everyday. This will certainly motivate them to keep up the good work.


We all look forward to welcoming you again on your next visit to Bliss Surfer Hotel!


With blissful wishes,

Budhiratmanu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 April 2014

I stayed here Nov 2013 with my wife and 2 babies for 3 days.

First time arrived at 00.15AM due to flight delayed.
we waiting about more than 30 minutes to get the room ready. My children crying a lot because they all tired but have to wait in the lobby.
Then the room is ready. Good and clean room with King size bed.
The breakfast is good. the pool also clean.

Overall this is very good hotel and deserve 5 star but there's problem.
The only problem is the front desk officer not nice AT ALL to us (me and my friend who stay side by side).
Everything we ask they seems don't want to answer But when there's foreign tourist asking they are so nice... (WTH)

I stayed in some hotels in BALI, but only here the receptionist choose to whom he will be nice to.

Room Tip: All room is good
See more room tips
  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Firmanzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBliss, General Manager at Bliss Surfer Hotel, responded to this review, 9 April 2014
Dear Valued Guest,

We are pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern. In regards of the Front Desk, we regret that you had to go through such a disappointing experience. This does not in any way reflect the usual service level of Bliss Surfer Hotel. Kindly rest assured that training in regards to guest relations will be carried out to avoid such incident in the future.

It is feedback such as yours that enables us to reinforce the quality of our service and we really appreciate your constructive comments. We hope we will have the pleasure of welcoming you again soon in Bliss Surfer Hotel.


With blissful wishes,

Budhiratmanu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bliss Surfer Hotel

Property: Bliss Surfer Hotel
Address: Jl. Sriwijaya no. 88, Legian 80361, Indonesia (Formerly Bliss Wayan Hotel)
Region: Indonesia > Bali > Legian
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#5 Business Hotel in Legian
#7 Romantic Hotel in Legian
#12 Family Hotel in Legian
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Bliss Surfer Hotel 3.5*
Number of rooms: 111
Official Description (provided by the hotel):
Strategically located, close to major business destination in Legian area in Jalan Sriwijaya where the location nearby Kuta, Seminyak and also the Sunset Road through Jl. Dewi Sri. Inside of the hotel, you’ll find a restaurant named Bombura resto n bar with beach ambiance and facing the swimming pool, serving variety of food & beverages with special colorful table set and cutleries and paper napkin.Lifestyle features includes art in the lobby and in each room featuring art works that represent “Colorful Bliss”, which we also called this hotel as a Surfing Hotel Concept as the main concept in the interior design. ... more   less 
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Also Known As:
Bliss Surfer Hotel Bali/Legian

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