We stayed at the Padma in February this year for 2 weeks and loved it (refer earlier review), we booked to stay again in the last leg of our 19 night trip for 8 nights 5 – 13 June.
We arrived from Lembongan Island at the Padma @ 4pm to be advised our room was not yet ready (even though we booked and paid in full 6 weeks earlier). We spent the next 3 hours at the Club Lounge waiting for our room and receiving very little drink service in the lounge – we actually gave up trying to order a drink, and receiving no advice about our room until we chased them up about it. The poor drink service seemed to be due to too many guests for the singular bar staff to manage.
After finally being taken to our Garden Club Chalet the disappointment really set in. The bathroom was covered in black mould and the view from our veranda was of the construction site (new garden ponds). !Next morning I enquired about changing rooms to a Junior Suite – no problem, “will be ready soon”. Some 36 hours later, still having not unpacked, we finally moved to the Junior Suite which was roomier and cleaner and of course, more costly.
Down to the pool after breakfast, what a joke with the pool towels covering 95% of loungers and yet nobody on the loungers for hours.
Breakfast at Bella Rosa was good as usual, although I did note that most mornings there seemed to be what looked like tiny fruit flies all over the fruit display as well as the breads. Also at Bella Rosa I would order a cappuccino each morning to which I had to pay extra for.
We did not bother returning to the Club Lounge for the cocktail hours the rest of our stay.
Laundry costs seems to have doubled since February, and that was after requesting three times in one morning for a laundry bag and list.
Room cleaning (for which we always leave a daily tip on the pillows) was extremely poor for the duration.
We had breakfast in the main dining area one morning due to leaving early for a bike tour, and I ordered a cappuccino which never appeared, nor was offered any tea or cofffee.
I was pleased to leave the Padma and will not return. It was a very different experience to that of our stay in February 2008 (was there a change of ownership???) The Padma was very poor value and appeared cheap and dirty this visit.
We also stayed @ Laguna, Nusa Dua and Batu Karang, Lembongan Island on this trip and would readily return to both of these resorts.
- Official Description (provided by the hotel):
- Padma Resort Legian is previously known as Padma Resort Bali at Legian. Acclaimed as a five-star art sanctuary, Padma Resort Legian is a serene paradise under the dancing shadows of the renowned Legian sunset. Just steps away from the traditional art and fashion market of Legian street, the resort is a sanctuary at one with nature. Spaciously set within a romantic 6.8-hectare garden landscape, the resort provides comfortable accommodation, world-class facilities and the celebrated Balinese hospitality that promise wonderful stays for discerning travelers. ... more less
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- Also Known As:
- Padma Resort Bali At Legian Hotel Legian
- Padma Hotel Bali Legian
- Hotel Padma Bali
- Padma Bali
- Bali Padma
- Padma Resort Legian Bali