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Club Bali Family Suites at Legian Beach
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Reviews (143)
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All reviewsjayakarta hotelpull out sofalegian beachkitchen facilitiesbroken tilesdaily cleaningtwo bedroom suitebreakfast includedreception stafffifth floorsmall balconygood sizethe general managerhotel restaurantpool barlocation is excellentpool side
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78 - 83 of 143 reviews
Reviewed 20 November 2013

We stayed for 2 weeks at the Club Bali Suites in a 1 BR which was comfortable and convenient for the beach, massages and shopping. The staff at Club Bali were great and very helpful. The free wifi in the rooms worked some of the time however they also had a computer in the lobby to use. It was good to have our own fridge and kitchen facilities. We used the pools at the Jayakarta Hotel and they were fine however it was often difficult to get chairs under an umbrella as some people would go down early and place their towels on the chairs and come back later in the day. The hotel had lunch snacks for $1.50 that included a small hamburger, a small hot dog or a sandwich which were good value.
The suites and hotel are probably 3* however we dont require expensive accommodation in this part of Bali and felt it was good value. There were plenty of good restauarants and shops close by and most taxi trips cost around $2. The beach outside the hotel was a gathering place for drinks late in the day as sunset approached and there was always something happening to keep us entertained.

  • Stayed: November 2013, travelled as a couple
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2  Thank kathy_rodgers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpclubbali, Executive VP Product Development at Club Bali Family Suites at Legian Beach, responded to this reviewResponded 2 December 2013

Dear kathy_rodgers

Thanks for making the time to share the details about your recent stay with us in Club Bali Legian Beach. Its a pleasure to hear that our team met your expectations and that you have as a whole, enjoyed the stay very much. The Wi Fi in the rooms is something to be honest that we have been struggling with for some time and whilst we have been able to make some slight improvements in the quality of the reception inside guest rooms, some still struggle. Rest assured however that we are constantly working on improving this as a service and will ultimately, resolve the issue.

Once again thanks for choosing Club Bali Suites and we look forward to welcoming you back in the near future
Regards

Brad Shennan, Exec VP Product Development

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013

The truth is that Jayakarta is what it is - cheap and average hotel in a great location.

I have been staying at Jayakarta for the past 25 years - since it was called Kuta Palace in fact pre name change days. Back 25 years ago i was a kid, and it was the fanciest place i had ever seen - and back then it truly was. Have they done much to it in the past 25 years- absolutely not. Do i really care - not so much. My memories of this resort as a kid were all about the location, it has three great pools, lost of room, big gardens and a park. Th ebeach bring directly out front was and is still my favourite part, its located next to a great strip of eats and the markets and money changers nearby are all great.

The simple fact is i cant find any nicer place with the same location for the same price. We stay here because of location alone and the fact its cheap. Every trip we know this. So much so that we go spend the first 10 days somewhere expensive and indulgent and then always do our last week here just to blow off steam and let the kids roam a little more free and easy.

The truth is this is the first trip there hasnt been an íssue'. Usually the aircon doesnt work, the fridge isnt cold, the freezer is frosted over, we have to argue for towels or the rooms are cleaned late. Plesantly this trip we had no hassles and it was a great last week that was super chilled out.

If you are the kind of traveller wanting a beautiful room in a beautiful location and you want the trimmings and to enjoy the time in your room book Padma. If you are an average Australian family who wants to spend as much time as possible outside with the kids, enjoying the pool and the beach then this is a great budget friendly hotel.

Dont expect anything more than 3 stars and you will have a great trip!

  • Stayed: October 2013, travelled with family
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7  Thank Tamara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2013

We stayed here in October 2013 and thoroughly enjoyed it. We are not looking for five stars when in Bali and did not expect it at Jayakarta. The Club Bali Suites were great. We had booked online and were to pay hotel directly. This caused a little problem as we arrived at 1am and reception wanted payment before we were given the room. We only had Australian dollars. After a few minutes they accepted payment in AUD. The room had an initial mouldy smell but never noticed after that first night. We stayed in a one bedroom unit which was great. We had reasonably good internet connection in the room. Room was clean and comfortable. The hotel would definately benefit from at least replacing it's towels - especially pool towels. Whilst some pool towels were ok, others had large holes, extremely faded and frayed. Next time I would bring my own pool towels. Using the Jayakarta was wonderful. Their grounds and pool were sensational. Yes there are some broken tiles, but like I said we didn't expect perfect. The Jayakarta never made us feel second class because we were staying at Club Bali. If anything they went out of their way to make us feel welcome. The shuttle bus is available, so long as there are guests from the Jayakarta already travelling on it. They will not take the shuttle bus out for Club Bali guests only. I felt that was fair.
Location was great, loved sitting on the beach to watch the sunset. Plenty of shopping and action right out the front. Being right on the beach was exactly what we wanted. It was a very relaxing stay and we will be back with our children next time.

  • Stayed: October 2013, travelled as a couple
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3  Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2013

Club Bali Suites are good value for money. Excellent location and ability to share the facilities of the main Jayakarta Resort are the best attributes, and the staff are extremely friendly and helpful.
If you want a brand new hotel with all the bells and whistles, this is not for you. It is fairly old and showing signs of wear and tear, but everything was in working condition. The size of the rooms are excellent.

Stayed: September 2013, travelled solo
1  Thank dodgee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

For anyone booking 2 bedroom apartment - don't. We booked via Expedia.com.au and upon arriving on the 25th we're told 2br not available due to maintenance. After being totally upset at being given 1br apartment we discovered the next day that at the time we booked months prior the 2br were under maintenance back then and still not done when we arrived due to materials not arriving. I asked why they were advertising something they didn't have at the time and why we weren't notified by email prior to travel this was the case? I guess it still Bali ways. The Balinese don't understand that side of service yet unfortunately and while we love the country, this was a bitter disappointment. The 1br were smelly of sewerage and while we didn't care for wi-fi, we were told during the course of our stay that it was being 'fixed' and would only be an hour - needless to say it never got fixed.
We are now in Amed and nice to have genuine hospitality that we know the Balinese people are known for.
Give Club Bali Suites a miss. There are better same affordable places to stay. I'm very reluctant to use online like Expedia and Booking.com as well for a family - it just doesn't seem to be a priority for them when checking in.

  • Stayed: September 2013, travelled with family
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2  Thank Dragica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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