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“Great value for this little gem”
Review of Arana Suite Hotel

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Arana Suite Hotel
Ranked #1 of 63 Legian B&B and Inns
Certificate of Excellence
Perth
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great value for this little gem”
Reviewed 25 May 2013

1. We booked the family suite, and were very pleased with the 2 x rooms and 2 x bathrooms that we got. Well fitted, with all the standard amenities that you would expect in a hotel.
2. Breakfast (included in the price) was quite average, and we picked egg shells from our scrambled eggs on 3 occasions. Not a big worry though, because good food is so easy to find on this island.
3. The hotel has a semi functioning spa, and we had a few massages here - recommended.
4. Pool is quite nice, a little oasis from the hustle bustle outside.
5. It's VERY difficult for taxi drivers to locate this hotel. Make sure you print a map and take it along with you. It's also going to be quite difficult to walk anywhere from here, so expect to take a lot of taxis. This isn't a problem though, as the hotel staff can arrange for cabs.
6. Staff were lovely - always smiling and very helpful. Particularly Suarya!

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Oods11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KetutG_13, Hotel Operator at Arana Suite Hotel, responded to this review, 17 October 2013
Dear Oods11,

Thank you for taking your valuable time to write your feedback following your recent visit to Arana Suite. Please accept my apologies for not replying to you earlier.

We very much appreciate our guests’ feedback as it does assist us indicating areas for improvements, and I have noted with concerned your comments with regards to the breakfast menu.

Following your comments about the hotel location, as you might be aware, we are now providing complimentary shuttle bus leaving three times a day in order to overcome this issue.

Apart from those points, I was pleased to hear that you had enjoyed your overall holiday experience with us, and I have noted your compliments to the staff, in particular Suarya, to whom I will pass on your compliments.

Thanks again for your feedback, and we will have the opportunity of welcoming you back soon.

Best regards,

Ketut Ginastra (Mr)
Hotel Operator - AGATA Hospitality
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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228 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Level 5 Contributor
79 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 17 May 2013

In another review I posted, I mentioned that I fled from a hotel I had book at first because of the poor condition and terrible service, for which we paid nearly 3x the rate of Arana suite (!). Confused about where to stay, a relative who had been staying at Arana suggested us checking out this place and briefed us that the place is clean and if we don't mind having a small room, then it would be perfect.

Having been upset by the previous hotel, we arrived at Arana with low expectations. We asked a staff to show us the room before we proceeded with the on-the-spot booking, and that's it: when we saw the room, we felt 'click' instantly. The room, although small, is undoubtedly clean and has a modern touch. I have stayed in another budget hotel in Bali before within the same price range, but this one is an absolute killer. The property is beautifully designed, purposeful and does not feel cheap at all.

Although not located in a main street, it took us only 2 mins by car to reach Sunset Road (the busy street that connects to many areas in Bali). We slept all right and did not not hear any noise at night. From entrance, to pool side, to terrace and to room - you'd feel like you're at home! All the staffs are very service-oriented and friendly. One morning we were craving for instant noodle so we bought it in a nearby convenience store, the staffs at Arana offered to prepare it for us and when we were settling the bill at the check-out we were surprised that they did not charge any for that 'extra' service, which in fact happened twice.

I would definitely go back there on my next visit to Bali unless I am in the mood for a big luxury place. Arana delivers beyond any expectations for the price.

Room Tip: Definitely opt for a room downstairs! You would feel like having a private swimming pool just a coup...
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank whydowetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KetutG_13, Hotel Operator at Arana Suite Hotel, responded to this review, 17 October 2013
Dear Nidyap,

Thank you for writing your feedback following your recent stay at Arana Suite, and please accept my apologies for not replying to you earlier.

I was very pleased to hear, after the discomforts you experienced before finally moving to Arana Suite, how much you impressed with the facilities and the services provided at our place.

Thanks again for all your positive feedback and we all look forward to the pleasure of having you back, for another “beyond expectations” experience with us.

Best regards,

Ketut Ginastra (Mr).
Hotel Operator - AGATA Hospitality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 May 2013 via mobile

Lovely new hotel with friendly staff. Taxi drivers have some difficulty finding it though so ask for seminyak townhouse in order to get you there! Location not great but staff happy to call you a taxi and there is always someone on reception.
Really great stay overall!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Teamjoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KetutG_13, Hotel Operator at Arana Suite Hotel, responded to this review, 17 October 2013
Dear Team Joma,

Thank you for taking your time to write your positive feedback following your recent visit to Arana Suite recently.

We very much appreciate our guests’ feedback as it does assist indicating areas for improvements. Following your feedback about the hotel direction, we have after since put a hotel signage at the main street in order to find the hotel easier.

Apart from the above point, I was pleased to hear that you enjoyed your overall holiday with us and I have passed on your compliments to the staff, who were very happy to hear your compliments.

Thanks again for your feedback, and we hope we will have the pleasure of having you again soon.

Sincerely yours,

Ketut Ginastra (Mr).
Hotel Operator - AGATA Hospitality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Deutschland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 April 2013

We visited Arana Suite just before we left Bali. The place was spotless and the staff very helpful. They gave us a free shuttle twice, helped us out with several issues with our airline and was doing everything they could to offer good service.
Breakfast was served in the room (probably due to lack of space) - basic with a choice of eggs, fruits and pancake, but absolutely ok.
It was hard to find for our cab though, too. It seems that no one knows the street so be prepared to encourage your driver to ask at a store nearby.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Sina s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KetutG_13, Hotel Operator at Arana Suite Hotel, responded to this review, 17 October 2013
Dear Sina S,

Thank you for taking the time to write following your recent stay at Arana Suite, and please accept my apologies for not replying to you earlier.

I was pleased to hear that, despite a few areas that need improvements, you enjoyed your overall holiday experience with us, and I have passed on your compliments to the staff who were only too pleased to hear your compliments.

It was a pleasure to have you stay with us and we all look forward to the opportunity of welcoming you back soon.

Best regards,

Ketut Ginastra (Mr)
Hotel Operator - AGATA Hospitality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
KL
Level 4 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 April 2013

If you don't mind some noise then this hotel willUnfortunately, the noise factor got to me. Whether the rooms are too close together or the walls are thin or the distance between the facing row of rooms are not wide enough, the bottom line is it can get noisy. During my stay I heard a family talking over breakfast on their balcony, and another in their room. Imagine what it would be like when all are occupied. The rooms are pretty small but then it's after all a budget hotel. If you don't mind a little noise then you should be ok. The staff are super friendly and accommodating. The breakfast is pretty standard for many hotels of this nature but the crepe ( they called it pancake ) was delicious. The gardens are also another highlight with plants cascading down the balcony.

Room Tip: Avoid Room 2004. Due to the drainage, there's a pungent smell that pervades the whole room. Also...
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  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Shikinleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
117 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 1 April 2013

Had 1 night here after finally giving up on the Jas Boutique Villas after 9 of 10 nights. Last straw was the AC springing a leak and dripping coolant all over our clothes (the AC was located directly above the wardrobe).

For the bargain price the Arana is value for money with comfortable but smaller rooms with decent bathroom, AC and satellite TV but no DVD player. Communal swimming pool is good size with limited poolside food service. Overall the premises are quiet and clean but the location will force you to scooter or taxi to get around. The money saved in staying here will offset that though.

Room Tip: Ask for ground floor!
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pauly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indonesia
Level 3 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 March 2013

This newish small hotel is very tastefully decorated and I was most impressed with the friendliness of the staff and general service levels - all much better than you would normally expect from a budget priced hotel in Bali.

The rooms are modern and spotlessly clean with a flat screen TV with full sat TV coverage. Bathroom was similarly clean and tastefully appointed.

It is located about 10-12 minute's walk away from the main Jalan Legian but that's no great hardship, and they also have a free shuttle bus running 3 times daily.

Hard to faulty for the price you pay.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ForRealOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arana Suite Hotel

Property: Arana Suite Hotel
Address: Jalan Dewi Ratih No. 5, Legian 80361, Indonesia
Region: Indonesia > Bali > Legian
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 63 B&Bs / Inns in Legian
Price Range (Based on Average Rates): £
Hotel Class:3 star — Arana Suite Hotel 3*
Number of rooms: 32
Official Description (provided by the hotel):
ARANA SUITE - The finest budget hotel....Strategically located just 5 minutes walk to the famous Legian shopping district and well-known double six’s beach, ARANA SUITE is the best place to experience both the hustle and bustle of lively Kuta’s touristic area, as well as the peaceful Balinese culture.Built by adopting the rich Balinese architect will give you the tropical feeling, meanwhile the modern facilities and the highest standard of cleanliness, will give you the most of comfort that you desired.Located only 4 kms from the Bali International Airport, and only 10 minutes walk to Legian shopping area, ARANA Suite is a perfect choice for both holiday and business trip.If you are looking for finest and affordable budget hotel, ARANA Suite is the name. ... more   less 
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Also Known As:
Arana Suite Hotel Bali/Legian

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