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“Stones 'A surprise in the heart of Legian'”

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The Stones Hotel - Legian Bali, Autograph Collection
Ranked #8 of 86 Hotels in Legian
Certificate of Excellence
Maroubra, New South Wales, Australia
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Stones 'A surprise in the heart of Legian'”
Reviewed 27 January 2013

Having travelled to Bali many times we were surprised at this new gem in Legian. Right opposite Kuta Beach and within easy walk of the Beachwalk Centre this hotel is a welcome surprise. Just opened in October 2012 the staff are still finding their feet a little but the service is outstanding and the hotel facilities are 4/5 star. Most travellers here are on business so the hotel is quiet and peaceful during the day. The pool is huge and crowd free so you can truly relax and enjoy. The security is high with X ray, dogs, body scans but these days that's a good thing. Highly recommend the pool view rooms for a relaxing staff in the heart of a busy area.

Room Tip: Choose the pool view rooms and breakfast it's worth the little extra
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  • Stayed January 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank Ibodyboard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (524)
Date | Rating
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English first
Warrington, United Kingdom
Level Contributor
89 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 24 January 2013 via mobile

We're just about to complete out stay at Stones Kuta / Legian and it has been a pleasure. I have never stayed in such a gorgeous hotel before. The rooms are amazing, the pool area is out of this world and the breakfasts are amazing. From the security and reception staff to the pool and waiting on staff, all employees are helpful, friendly and very attentive. I read the earlier review commenting on the over the top security and do not agree. Yes. There's a lot of them but given that Bali has just celebrated its 10 year anniversary of bombings, it mass us feel safe. We always had a laugh with the guards as we entered.

The hotel location is far enough out of Kuta to be away from the rough hustle and bustle bug plenty of bars, shops and restaurants nearby. We loved Uncle Norms bar. My only slight muggle about the hotel is the price if drinks round the pool. This just gave us the excuse to have a walk and drink somewhere else.

Would totally recommend. A beautiful hotel!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gail-and-Ian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 January 2013

Stayed in a number of hotels in Bali during our honeymoon (in Nusa Dua, Ubud, and Kuta), and this was hands down the best of the bunch.

First impressions: Security is pretty fierce in Bali, and The Stones definitely is at the top of their game. Two separate gates, a team of security guards, and a rotation shift between a golden retriever and a black lab ensure that nothing gets into the Stones complex by car that shouldn’t. The airport-style security (metal detector + x-ray machine) ensures nothing gets in via the visitors/guests that come to the hotel. While others may be bothered by this… I figure it’s better safe than sorry, and what’s to fret, if you have nothing to hide? Feel free to check out Ground Zero (2002, 200+ dead) around the corner if you think security is excessive.

The People: Everybody, and I mean everybody, is super friendly. “Good mornings” and “good afternoons” are aplenty. Check-in, complete with magic towelettes and popsicles, was a breeze... by the end of my short stay various hotel employees would magically remember and address me by name. Loved it.

The hotel: The hotel itself is beautiful. The rooms surround a very nice-sized pool, plenty of recliners, a swim-up pool, hot tub, hammocks, and a daily evening fire show. Three adjoining restaurants offer seafood, international, and local food for lunch and dinner, and lead to a magnificent feast for the morning buffet. Walking through the enclosed halls or going into the elevator, everything smells delicious, as if you’re walking into a day spa.

The Rooms: The rooms are awesome. The pool-facing rooms all have either tubs in their patios (floors 2-5), or a private hot tub if you’re on the first floor. Inside, everything is slick, beautiful smelling bath materials, lilly coffee pod espresso machine, and a reasonably priced mini bar.

Miscellaneous: Because the complex is still new, most of the storefronts leading into the hotel are still empty. However, what they DO have a couple restaurants set up right on the main street that are beach facing. The top floor offers a bar/lounge complete with multiple small infinity pools right on the railing that allow you to enjoy the sunset over drinks… in the water.

The hotel is centrally located on Legian beach. Quick access to either of the Poppies lanes, and a pleasant stroll either south to Kuta/Kuta Square, or north to Seminyak. Perfect location.

Final thoughts: We first planned on only staying at the Stones for two days before heading up to Ubud. By evening of the first day, we decided to extend the stay one more night… and then the next day extended it for a fourth night. After our trip to Ubud, we were deciding whether to head down to Jimbaran or Uluwatu, but ultimately decided that none of those hotels provided the most luxurious bang for the buck as The Stones. Two separate stays at the hotel in one trip… and at The Top of the list for any future trips to Bali.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Victor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth Western Australia
Level Contributor
52 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 20 January 2013

Well, I've just returned from a 7 night stay at the Stones. I've come away with mixed feelings about the place, whilst the hotel itself is magnificent, it leaves a lot to be desired. It all started at check in when we weren't given the room upgrade which was part of our reservation, had I not asked for it we would never have received the upgrade.

We encountered so many frustrations during our week at the hotel. Here's a list:

First - the over the top security checks every time you come back to the hotel, this includes x-ray of anything you're carrying, a walk through a scanner and then a scan with a hand held scanner without exception. Yes, I know its keeping the hotel safe but it just gets frustrating after a couple of days. The bomb gates, sniffer dogs and legion of security personnel also seems ridiculously over the top. We learnt quickly to get our taxis to stop out on the street so we didn't have to be subjected to this invasiveness.

Two - the saxophonist and fire dancers around the pool every evening doing the same show over and over again, on some evenings to an audience of zero people. Bizarre.

Three - continuously being asked for your room number every time you visit the pool and sometimes on multiple occasions. Even showing them you room key had no impact. Then you are handed a 'relax' stone in addition to a protracted explanation of how to use the stone so that you are not disturbed when you come to the pool. Isn't the explanation every day a disturbance? Ironic... And if you want to use a cabana for a day it'll cost you US$80!! Ridiculous.

Four - every day having to ask for soap and milk to be replaced. On one occasion a call was made to have toilet paper delivered because we had not a sheet.

Five - Breakfast was also a bit of a disappointment, whilst there's plenty of variety, it's of inconsistent quality, dried out pancakes, funky tasting turkey bacon and blowfly ridden pastries. Yes, I said blowflies, every morning loads of them crawling all over the pastries and bread, and I have the photos to prove it. I noticed other people taking pictures of them on other days. Yuck! Not good enough for a 5 star hotel. The great tasting coffee was never served with milk unless you asked for it.

Six - the safe in the bedroom being at almost floor level. We had to practically lay on the floor to access the contents, frustrating.

Seven – the hotel seemingly operating at far less than capacity for most of the time we were there, the restaurants were deserted for the most part… I think this may have something to do with the hotel being set so far back from the street and the very intimidating looking security out the front. Even as a guest, walking up and seeing massive boom gates, sniffer dogs and loads of security personnel all dressed in black is very off-putting!
Positives - There are some nice touches in the room like the top notch coffee machine, bath tub on the balcony and a comfortable bed. There’s a great gym too! The front desk staff and restaurant attendants were always very friendly. The swimming pool is awesome and a real treat to swim in. It was amazing for us to see how much wear and tear it has suffered in such a short amount of time such as missing paving capstones, missing tiles and dangerous uneven decking which you can trip over...

I'm not sure I'd stay there again as the rooms are a bit too small and coupled with the other frustrations, namely the 'swimming pool police' and ridiculous security measures it just doesn't appeal...

Room Tip: Try and get a pool view room.
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank Glen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Level Contributor
447 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 19 January 2013

Kuta is an area of Bali known to be bustling and yet has a downmarket ambience to it. It’s where the low budget tourist tends to go. It’s also the happening place...Giving Kuta a leg up and a higher visible profile are a stretch of new hotels just along the beach at Legian separated by a very busy road. The Stone sis among the latest of these and is a real asset to give Kuta a better ambience.
The hotel has an inviting ambience The welcome is smooth and swift after your journey from the airport which is relatively short on distance but slow on time. The hotel is centred around its pool and the restaurants adjoin the lobby which is large Function rooms are above that area.
the guest rooms are reached through a corridor and then they are packed in the higher floors have better views of the sea but the ground floor rooms often have their own outdoor Jacuzzis.
The service is good, polite and efficient. However the menus at breakfast and in the restaraunts are very Indonesian and could do with a greater variety.
The rooms are not large as in beach resorts but for Kuta's bustle are a good place to be.

Room Tip: Higher the better for the view
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  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Geeess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 January 2013

I could sing the praises of The Stones Hotel for days. It is very rare that you find a place so eager to take on feedback-all staff actively seek your opinion and make it very clear that they are a new hotel who want to be the best and they really do listen.

A good way to judge a place is by how they deal with challenges. Unfortunately we had a small problem when we checked in (a fault of the booking agent not the hotel) that was handled in a most professional manner by the director of rooms Mr Christy Guna Desa. This really set the scene for our relaxing two week stay.

We stayed in two interconnecting pool view rooms with our teenage children, our room had a balcony with a gorgeous outdoor bath, the kids didn't have a balcony but were grateful for the extra space in their room that would have been occupied by a balcony. The rooms are equipped with a great coffee machine, ipod docking station and large wardrobes. The reading lamps were excellent. The rainfall showerhead was wonderful. Housekeeping looked after us very well throughout our stay even leaving a gingerbread man on our pillows on Christmas Eve.

The pool is a definite highlight, especially at night when the saxophonist provides entertainment, the Balinese fire dancers shine and the lighting amazes. Sam, the bar manager makes the finest espresso martini I have tasted and his company is delightful. The complimentary freshly popped corn as a pool snack is a nice touch and was welcomed by the children.

During the day we relaxed in a poolside cabana, it was nice to come back to the cabana after a swim to have your towel straightened and pillows plumped. The "magic" towels were very refreshing. In the afternoon the pool staff came around with some samples of lovely fresh cool juice of the day. It was delicious.

The gym was spacious, cool and very well equipped.

Breakfast was good and there certainly was a great selection. Every morning when we walked into breakfast the gorgeous staff would remember our names and our coffee and tea order and it was really good coffee (we are very fussy when it comes to coffee!). Freshly squeezed juices were readily available from the juice bar and the offerings changed daily. Perhaps it would have been nice to have some ice water available also. The kids enjoyed the ice cream bar and all of the associated offerings, ice cream at breakfast-why not? My only suggestion is that the egg station was very slow and a little more training is required. Often we would order our eggs to be told that they would be brought to our table, twenty minutes later they would arrive and we would have already finished eating. The consistency of the cooked breakfast offering was also a little unreliable. Aussie chef Matt and food and beverage manager Nils took this feedback on board with grace.

We spent Christmas Eve and Christmas day at the resort. The food was sensational. Our son doesn't eat seafood so it wasn't worth him having the adults set menu so the kids menu was the alternative and it was very basic. Perhaps a little more selection here would have been good. The Christmas Day buffet was lovely and traditional. The turkey was sensational as was the foie gras stuffing!! A taste sensation. The seafood selection was vast; freshly shucked oysters, mussels, prawns, lobster, crab and bugs, all fresh and flavoursome. The dessert offerings were varied however they were not refrigerated or on ice and a lot contained cream so we avoided those as by the time we got to eat them they had been sitting in the heat for a few hour. . The children were however very impressed with the chocolate fountain!! A lovely touch. Despite themselves not recognising Christmas, the staff were very festive getting in the mood with various Christmas adornments and helping to make the day special for us.

We have been to Bali many times and this is the first time we have stayed in a western type hotel. We were not sure what to expect. We were not disappointed. The staff are often what makes a hotel and the staff at The Stones were amazing. A special thanks must go to Ayeux (in the restaurant) and EkaLely (on the front desk) these girls are fantastic, customer focused in an unobtrusive way but ever so friendly, warm and welcoming.

The heart and soul of this place is undoubtedly Mr Christy Guna Desa who made us feel very special. We never got to meet the hotel manager during our fourteen day stay which was disappointing as I wanted to highlight the wonderful service and humour extended to us by Christy. The kids loved his cheeky jokes.

I want to highlight something that happened on our first day which I think exemplifies the ethos of this place. My husband tipped a staff member who looked quite uncomfortable and replied that it was not necessary as it was her job to make sure that we were happy.

We would definitely stay at The Stones again and would highly recommend it to other travellers whether you are a first timer to Bali or whether you have visited multiple times. The location is great, the staff accommodating and the facilities are fantastic.

Room Tip: A room facing the pool is worth the investment. Room 319 and 321 were interconnecting with one balco...
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
135 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 13 January 2013

My husband and have been traveling to Bali for thirty years now and have stayed in many beautiful hotels.The Stones is the pick of them all.
Service,amenities,rooms and location are just perfect.It is the little extras that put this hotel top of the list,attentive service,helpful smiling staff.
The pool is the absolute feature of this hotel,sun lounges in and out of the water and lovely big Bali bales.
The buffet breakfast is a highlight,variety is way and beyond any buffet I have ever experienced.
The rooms are breath taking with every mod and con required with a huge free standing bath on the balcony.
Thank you to all the lovely staff for making our stay a memorable one.We will be back.

Room Tip: Go for a pool view room,you will not be disappointed.
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TLM-Terrigal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Stones Hotel - Legian Bali, Autograph Collection

Property: The Stones Hotel - Legian Bali, Autograph Collection
Address: Jl. Raya Pantai Kuta, Banjar Legian Kelod | Bali, Legian 80361, Indonesia (Formerly The Stones Hotel)
Region: Indonesia > Bali > Legian
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Legian
#4 Romantic Hotel in Legian
#6 Family Hotel in Legian
#6 On the Beach Hotel in Legian
#7 Spa Hotel in Legian
#7 Luxury Hotel in Legian
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Stones Hotel - Legian Bali, Autograph Collection 5*
Number of rooms: 308
Official Description (provided by the hotel):
Part of the Marriott group, The Stones Hotel - Legian Bali, Autograph Collection is an upscale and luxury gateway to a unique experience. Situated on the Southern tip of Legian Beach on the resort island of Bali, and only 20 minutes to the airport, our Bali 5-star resort's location is perfect. Here, you have the ideal vantage point to experience all the island has to offer with the vibrant activity of Kuta and the shopping excursions to Seminyak at your door step. All 308 guest rooms and 15 suites are sleekly designed and feature rainforest showers, complimentary wifi and espresso machines. Iconic architectural design meets eclectic sophistication around the hotel grounds with a 3,500sqm oversized swimming pool, 3 restaurants, cabanas, entertainment deck, Club Jasper for the kids and a 24 hour gym. ... more   less 
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