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“Great Stay. Definitely a must”
Review of Ossotel

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Ossotel
Ranked #7 of 87 Hotels in Legian
Certificate of Excellence
Reviewed 13 May 2014

From the moment we arrived to moment we left, the Ossotel was fantastic. The pool room was the way to go. The room was welcoming, spotless and the bed was amazing in reference to comfort. The pillows were also amazing. These things are important when you are out all day. The staff were faultless. The price was reasonable and the location is terrific. Only wish the pool got more sun. If you are staying at Legian and you want a boutique hotel, this is the place!

Room Tip: Definitely pool access room.
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  • Stayed: May 2014, travelled as a couple
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2  Thank jatomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan S, General Manager at Ossotel, responded to this reviewResponded 16 May 2014

Dear jatomi,
Thank you for taking the time to write this review. We appreciate your kind intention on recommending Ossotel in Legian. We hope we can extend the same great services to all our customers and make their experience here at Ossotel as memorable as yours. We look forward to seeing you again soon.

Best regards,
Wayan

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Reviewed 13 May 2014

We stayed at Ossotel for 3 nights, there were 6 of us in 3 rooms. We all loved it and could not fault anything about our stay. We were met at the airport by a lovely staff member who gave us cold towels and bottled water, he then drove us to Ossotel where we were met by more friendly staff and shown to our fabulous rooms. The rooms were very clean with a king bed that is VERY comfy with VERY comfy pillows, along with a lovely clean bathroom. Romeos restaurant serves up some fabulous dishes and the breakfast is the best we had in the 11 days that we were in Bali. Ossotel is in a great location with just short walks to the beach, shops, salons everything is so close. The staff were so friendly. Loved our stay, thank you so much to all the friendly staff.

  • Stayed: May 2014, travelled with family
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2  Thank CherylLithgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan S, General Manager at Ossotel, responded to this reviewResponded 16 May 2014

Dear CherylLithgow,
Thank you for sharing your wonderful feedback. We are so happy that our services would create such a striking impression on you. Once again, thank you for the encouragement and we look forward to welcoming you back soon.

Best regards,
Wayan

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Reviewed 12 May 2014

We have just spent 5 nights at the Ossotel and we really enjoyed our stay. We stayed in a pool access room which I would recommend. I'll list the pros and cons, but the negatives in no way impacted our stay.
Pros
- service is flawless. Staff are so lovely and nothing was too much to ask from them. The service is comparable to what you would expect from a 5 star resort.
- fantastic location, so close to some good spas, coffee and restaurants. The beach was a short walk away and there are plenty of shops and good money changers across the road.
- the breakfast was sensational. I recommend the minute steak, it's delicious.
- the pool is lovely. It's not directly in the sun so the water was nice and cold. It didn't seem to get very busy so it was relaxing to lay by the pool and staff would come by so ordering drinks was easy.
- the bed was very comfortable
- plenty of toiletries provided and the shower was a good size
Cons (only minor things really)
- rooms are quite small, this didn't bother us though.
- the hair dryer had very little power, I wish I had brought my own.
- some construction noise from across the road, though most of the time we could hardly notice it.

Overall this is a great place to stay at a reasonable price and I would happily stay again.

Room Tip: Ask for a room located furthest from reception for less noise
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  • Stayed: May 2014, travelled as a couple
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3  Thank spinkle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan S, General Manager at Ossotel, responded to this reviewResponded 16 May 2014

Dear spinkle,
Thank you for your review. We were very glad to know that you enjoyed your experience of 5 nights at Ossotel. We would like to express our gratitude for your compliments on our products, services and also the staffs. We do pride in ourselves toward our facilities for convenience to our guests and your recommendation to our deluxe pool room which have direct access to swimming pool is very much appreciated. Look forward to welcoming you again soon.

Best regards,
Wayan

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Reviewed 12 May 2014

From the minute we arrived nothing was an issue for the staff...inlcuding the fact we forgot the credit card at home! They were always so friendly, prompt and willing to help. The room was exceptionally clean the beds were like sleeping on a cloud and the bathroom lovely. We had a deluxe pool room which is well worth having the ability to army roll from the bed into the pool...The hanging vines by the pool and greenery made a beautiful scenic surrounding to relax and sunbake. Did not see a single child the whole time which definitely increased my positive experience. Don't expect a waiter by the pool, we found we had to call for someone to come and get us a drink. The room service was exceptional by the hotel cleaners who are defintely worthy of a daily tip. The breakfast is delicious, the banana pancakes with berry compot are amazing! The nightly entertainment in Romeo's is great quite nice to have a guitar playing whilst eating dinner.....The private access to the beach isn't so quiet as it is also a short cut for motorbikes and scooters but it is 1 minute to the beach and definitely not an issue. Only negative thing I could say is that there was sometimes a bad smell wofting through the bathroom, guessing it was coming from the shower drain...overall 97% happy :)

Room Tip: Upgrade to the deluxe pool....think it is only 20 a night more and well worth it
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  • Stayed: May 2014, travelled with friends
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2  Thank Legs1182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan S, General Manager at Ossotel, responded to this reviewResponded 16 May 2014

Dear Legs1182,
Thank you for your review. We are happy you enjoyed your stay and do appreciate the compliments to our overall products and services both Ossotel and Romeos. We do pride in ourselves for the comfort of our beds and lovely bath room. As for bad smell that you had experience I will definitely address it for improvement. We look forward to serving you soon.

Best regards,
Wayan

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Reviewed 11 May 2014

We arrived to be greeted by smiling happy staff right from the word go. We had the ground floor with direct access to the pool. The hotel Is clean modern and in perfect location for what we wanted. Mini Marts, bars, DVD and shopping markets all within 20 meter walking distance. The hotel is also a short walk to the beach down small alley. Ossotel gives guests free day beds at the beach which we definitely took up as you could pay anywhere from $ 5 dollars Aus to $10 Dollars for a day bed down the beach so great concept Ossotel. We would like to personally thank Arini who is the most friendly helpful and fantastic guest attended we have ever come across in all our travels. Nothing was a problem for her she always made sure we were okay no matter the time 10am or 11pm she went out of her way for us and did it with a smile, Thank You very much Arini. Romeos restaurant could possibly be the best restaurant in our opinion in all of Bali, The quality of food here blew me away .Breakfast menu you can order from menu and also a buffet WOW? right. The hot cakes were a favourite of ours. Dinner we tried mostly everything and all food 10/10 fantastic. Special mention to Endra and Gannga in Romeos, excuse me if spelling is incorrect you guys are also great. Thank you to all the staff for making our trip great. Ossotel is worth the stay.

  • Stayed: May 2014, travelled as a couple
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2  Thank ashg23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan S, General Manager at Ossotel, responded to this reviewResponded 16 May 2014

Dear ashg23,
Thank you for your feedback. We are glad you enjoyed your experiences at Ossotel. Also, thank you for the compliment on our breakfast that has been carefully created by our Chef Banjar and also the encouragement to our staffs. We do appreciate your recommendations. We trust you will be coming back to stay with us in the near future.

Best regards,
Wayan

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Reviewed 11 May 2014 via mobile

Magnifico from the moment we check in all is fantastic.
Staff were excellent!
The moment we enter our room my wife and daughter is estatic. Ròom is clean and spacious..
Shower room is awesome.
Legian Beach was 2mins away..
Room Service is prompt and food is delicioso..
Breakfast was excellent too..
Swimming pool is cosy nice to chillax..
Will definitely come back again and will definitely book the Deluxe pool room..

Stayed: April 2014, travelled with family
1  Thank Isham07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan S, General Manager at Ossotel, responded to this reviewResponded 16 May 2014

Dear Isham07,
Thank you for your great review and we were very glad to know that you had fantastic experience with us at Ossotel. We would like to express our gratitude for your compliments on our staffs. See you again soon.

Best regards,
Wayan

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Reviewed 9 May 2014

Had a wonderful stay at the ossotel, staff were great and the breakfast and service is the best we have had anywhere in Bali.( even Hard rock) Afternoon Cakes with the turn down service was just a sample of the little extra touches this hotel dose.If you are a family with little kids that want to spend most of your holiday just playing by the pool then i probably wouldn't recommend this hotel as the pool area is very quite. but in saying that we went with are two teenage boys 13 and 16 and they just loved this hotel for the great room, which was interconnecting with ours and the excellent wii fi reception. in fact i and my thirteen your old are looking at booking a trip back together this December.Have been to Bali over 20 times in the last 20 years and i just love this area of Bali with the wonderful restaurants around the beach just 5-10 min walk from this hotel. if you like things a little quieter or a romantic place to stay with exceptional service and food then i would definitely stay at the Ossotel. Hats off to all the wonderful staff

  • Stayed: April 2014, travelled with family
    • Value
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2  Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan S, General Manager at Ossotel, responded to this reviewResponded 13 May 2014

Dear Lisa W,
Thank you for sharing your feedback which we value greatly. We are happy that you enjoyed your stay and appreciate the compliment to our room, breakfast, staffs and the services. Once again, thank you for the encouragement and recommendations. We look forward to welcoming you back soon.

Best regards,
Wayan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ossotel

Address: Jalan Padma Utara | Legian, Bali, Legian 80361, Indonesia
Phone Number:
Region: Indonesia > Bali > Kuta District > Legian
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Luxury Hotel in Legian
Price Range: £37 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ossotel 4*
Number of rooms: 66
Official Description (provided by the hotel):
Ossotel is organic in its conception and operation. Stylish but not pretentious. We are modern, we like simple pleasures and design that works. The modern tropical design fuses simplicity and functionality, from the architecture to our tailored service showcasing a new breed of Balinese hospitality. Ossotel sits right in the centre of the iconic Padma Legian beach neighbourhood, a stone's throw from the ocean and a short walk to the Island's bars, restaurants, and vibrant club scene. ... more   less 
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Also Known As:
Ossotel Bali/Legian

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