I have returned to Brisbane in a state of shock ,it has taken me a week to recover my senses enough to write this review following our trip to Bali ,of which I had no expectations ,how wrong was I !
We booked into the Swiss Belinn Hotel for 10 days of a 20 day trip , within 4 days my wife instructed me to extend our booking for the full period of 20 days .
As most husbands will agree you should always do as your wife tells you , however in this case I had already done it ; as like her I HAD NO INTENTION OF GOING ANY WHERE ELSE .
We were picked up at Bali airport by the son of a close friend here in Australia ,he took us straight to the hotel and waited while we checked in ,it was a breeze . In fact I began to wonder if they had us mixed up with previous guests ,our welcome was so friendly.
Ours was a superior twin room , what struck me immediately was the high standard of design and fittings , the use of space and colour was very clever , the bathroom large and practical .
The room could do with more drawer space ,the bed was just short of king size and very comfortable .
I was impressed with the standards of presentation and cleanness as I made my way from reception and into the room , which was spotless .
Within the next hour or so we had a wander through the hotel and up to the rooftop swimming pool , what a tremendous asset this is , the hotel photographs give the impression of a few sparse tree style shrubs ,loungers and umberellas with an infinity pool .
Get ready , this large well fitted area is approached by lift to floor 6 ,you walk up one flight of stairs and exit into the open next to a large bar which is constantly manned .
The pool is to your right , with great views across the rooftops to the beach and surf also the airport . I spent a lot of time watching the planes take off and land whilst in the pool reflecting on how much holiday was left , to miss quote Basil Fawlty maybe the hotel can be moved 6ft to the right ?
I have not used a hotel pool in 30 years following a chest infection and the dreaded holiday cough ,I had no worries with this one even though we were only a 3 minutes walk to the beach .
I have stayed in hundreds of hotels throughout the world after years of working for major companies at home and overseas ,as soon as we arrived it was obvious that this is a well managed and very professional operation ,every day things would crop up or I would notice other details which pleased me more.
We had booked over the internet at a cost of $50 per night , this included breakfast , candidly I didnt know what to expect ,hence the partial booking ,candidly its stupid cheap .
Breakfast consisted of a help your self great selection of European and Asian dishes ,fruit ,eggs/bacon cooked to your desire while you watch ,assorted pastries any variety of juices .The coffee flowed like water the service first class.
It was a pleasure to go to breakfast , the staff were really pleased to see you ,the food great and the ambience in the dining area perfect .
A special thanks to the waiters and waitresses you were all tremendous .
The reception is really the heart of any hotel ,I have read many trip advisor reports regarding this area as I searched for a suitable Bali hotel . I cant really say that it has been an important factor in my travels as I think I have a reasonable idea of what I expect and if I dont get it I make sure I do.
In the case of the Swiss Belinn reception how good can you be , in 20 days not once did either of us leave or return without a wave or greeting , there was nothing the guys were thrown by .
I of course had my phone pinched in the street after it had fallen from my pocket , the staff organised eveything from police report to the cheapest place to buy a replacemnt , I became quite guilty as they became more concerned than I was over the loss .
My special thanks to Wulan who is a diamond as well as an excellent reception manager ,also the other desk staff and the security team .
After a week or so I bumped into the manager and whilst chatting he mentioned that the hotel had only been open a matter of weeks and that the majority of staff were new . I was astounded , in a previous life I had been responsible for the opening of major retail stores in the U.K . , and fully appreciate what it takes to meet the deadlines in all areas , this place runs like a swiss watch giving the impression its been open for years .
I wish to publicly congratulate the Swiss Belinn team on a fantastic success especially the behind the scenes managers in maintenance ,engineering , staff training , human resources,house keeping, food and beverage ,security ,and of course the hotel manager Mr Wahyu .
My wife and I had a fantastic holiday thanks to you all ,getting to know you opened a window for us both , your warmth and hospitality far exceeded the norm ,we will return soon ,as long as you have a room for us.
So what started off as where shall we go for a couple of weeks before we go raving mad , turned into a holiday we will not forget thanks to the Swiss Belinn Hotel its great staff and excellent management team .
Thank you all so very much .
Peter and Sandy Brisbane
- Official Description (provided by the hotel):
- Located in the heart of Legian, close to the beach and within walking distance of Kuta or Seminyak, Swiss-Belinn Legian is ideal for those seeking a relaxed and casual atmosphere. After a busy day sunbathing on beautiful Legian Beach or surfing the waves, why not enjoy a romantic stroll to southern Legian and revel in the great nightlife you will find there. The hotel is easy to get to from Bali’s Ngurah Rai International Airport, being just 8.4km away. ... more less
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- Also Known As:
- Swiss-Belinn Legian Bali