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“Modern rustic industrial design”

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Sun Island Hotel & Spa Legian
Ranked #13 of 87 Hotels in Legian
Certificate of Excellence
Perth, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Modern rustic industrial design”
Reviewed 28 May 2014

Checked in on 15th May for 9 days and are soooo pleased we booked a suite we had flowers and fruit to welcome 315 was well situated away from noise of the slamming security gates on all floors .
My sister in law had the run of house room which was small but other wise ok.
The pool on top of the building is lovely and clean, and in full sun so its warm all the time sun lounges are comfy
A grab rail is required for seniors as my sister in law had a fall getting in the pool
Breakfast was very enjoyable and good choices.
Staff where really helpful and so happy to please -------- its a great shame the uniform makes them look like the work for mc donalds .
We really enjoyed our stay money changer next door and hotel security stop the traffic so you can cross the road outside hotel
Next time we stay hopefully the hotel being built next door will be finished so no noise.
Good value for money give it a try .

Room Tip: Pay the extra and book a suite only 8 available on corners huge less noise away from security gates...
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jennie tessie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunIslandHotelLegian, General Manager at Sun Island Hotel & Spa Legian, responded to this review, 23 July 2014
Dear jennie tessie B,

Greetings from Sun Island Hotel & Spa Legian!

It was such a pleasure to hear from you after your recent stay with us. I am also happy to know that you had most of your time in your getaway. I especially thank you for your suggestion of having a grab railing at our pool. We'll use it as reference to better improve our facilities in the future. I appreciate your kind word about our staff. In response to our staff uniform, please be informed that it is temporary and we are in process of having the new one. Nevertheless, I truly appreciate your attention. Thank you again for sharing your staying experience. We are looking forward to your next visit.

All the best,

Ismullah, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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527 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (112)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Jakarta, Indonesia
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2014

2 room connecting for 2 night, the staffs are very friendly, nice breakfast, good location easy to find and easy to go around, but noise next to construction, and passing motorbike exhaust sound in the morning kinda annoying.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Widhym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunIslandHotelLegian, General Manager at Sun Island Hotel & Spa Legian, responded to this review, 23 July 2014
Dear Widhym,

Greetings from Sun Island Hotel & Spa Legian!

Thank you for choosing to stay in our hotel and posting a review on us. I am glad to know that you had an amazing time. Thank you for your feedback in regard to the noise. Please rest assured that we take guests' comments seriously as our utmost concern is to give guests most indulging stay. I am hoping that you will plan another Bali getaway with us in the near future.

Warmest regards,

Ismullah, General Manager
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Thunder Bay, Canada
Level 4 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 May 2014 via mobile

Loved the pool. Great buffer breakfast. Curteous and friendly staff. Easy checkin and a welcome drink. Convienently located and walkable to beaches. Mostly souvenir shopping on the street. Need to walk a ways to get some variety. One way street is very busy and hectic most of the day. .

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YQT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunIslandHotelLegian, General Manager at Sun Island Hotel & Spa Legian, responded to this review, 23 July 2014
Dear YQT,

Greetings from vibrant Legian!

Thank you for staying in Sun Island Hotel Legian and posting a review on us. I am pleased to know that you enjoyed your stay and considering us the best choice in the area. I am hoping that we can welcome you back in our hotel, hopefully not in too distant future.

Best regards,

Ismullah, General Manager
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Perth, Australia
1 review
Reviewed 27 May 2014

Just got back from staying 10 days in Bali. I could not fault this hotel at all. All staff were lovely and so funny, they couldn't do enough for us. The staff were always interested what we did that day and if we had fun. The hotel was always kept in an immaculate condition and their was always somebody polishing something even at 2am in the morning haha. There was a big range of breakfast choices which also changed everyday. We stayed in a suite and it was so lovely and the shower head was massive it definitely wasn't a little dribbly shower head that you can't get water out of. I didn't find noise an issue but we were towards the back of the hotel. Security was also fantastic and with a smile of course. The infinity pool was lovely to look over the edge whilst having a cocktail. The hotel itself is in a great spot on Jl Legian not far to the beach at all. Close to the clubs but not close enough to hear the music in the hotel. I would definitely stay here again and would recommend to anyone.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunIslandHotelLegian, General Manager at Sun Island Hotel & Spa Legian, responded to this review, 23 July 2014
Dear Tara H,

Greetings from Sun Island Hotel & Spa Legian!

Thank you for choosing to stay at our hotel in your recent getaway. I am delighted to know that you had such an amazing time. Thank you for saying kind word on my staff. We are indeed committed to giving our guests a memorable stay. It was wonderful to hear that you loved our suite and our facilities. Thank you for sharing the detail of your stay here and for recommending us to other travelers. My team and I are looking forward to your next stay.

Best regards,

Ismullah, General Manager
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Haverfordwest, United Kingdom
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 May 2014

I stayed here for three nights before flying home and had no regrets at all, really nice room with everything that you need, really friendly staff, nice pool area. Yes it was noisy during the day as they are building next door but I didn't have any issues at all sleeping at night. The food was really good and there was a good range of foods for breakfast, overall I had a very nice stay and would stay again. I have seen some reviews where there is a lot of complaints about noise but really not that much of an issue, if you are looking for a nice quiet stay then maybe look to places outside the Kuta area.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ap282014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunIslandHotelLegian, General Manager at Sun Island Hotel & Spa Legian, responded to this review, 24 June 2014
Dear ap282014,

Greetings from Sun Island Hotel & Spa Legian!

Thank you for choosing to stay in our hotel in your recent Bali getaway. Your review is highly appreciated, but most of all, I am delighted to know that you had an amusing time with us. Thank you for your kind word about our staff, food, room, and other facilities. Your compliments have been passed on to my team who will continue making the best effort to give the best service to our guests. We are already looking forward to your return!

With warmest regards,

Ismullah, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 May 2014

Bad start to visit, no wifi, Walls thin screening baby next room. Moved room to a room that was so noisy it sounded like a motor bike race track. Moved to another room, has wifi, still noisy, no tourist info in lobby.

Room Tip: Need a room away from lane ways, check if wifi works in your room
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bbell1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunIslandHotelLegian, General Manager at Sun Island Hotel & Spa Legian, responded to this review, 24 June 2014
Dear bbell1965,

Greetings from Sun Island Hotel & Spa Legian!

I trust this message finds you well. It was disheartening to learn that your stay with us was not satisfactory. I am sorry that you had to start your getaway in a less positive note, which might have affected your whole staying experience. We provide complimentary wi-fi connection in all guest rooms, and it was shame that there seemed to be a problem with it in the first room you were in. In response to your comment about the noise, please kindly be informed that we will make the best effort to minimize disturbances, including limiting our restaurant's entertainment hours until 10.00 p.m. As for tourist information, our Guest Service Agents are at your service and will be happy to assist you with recommendation for guest activities during stay. Please rest assured that as a new hotel we keep raising our bar high in making our guests' stay a most comfortable and memorable one. I am hoping that you will still consider staying in the friendly hospitality at Sun Island Hotel & Spa Legian again in the future.

All the best,
Ismullah, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 26 May 2014

Pros;
Great price
Nice rooms
Comfy beds
Helpful friendly staff
Nice rooftop pool
Great location
Amazing breakfast

Cons:
Nightclubs all around and on top floor, which caused loud music to play till 2am, felt like we were in the actual club at some point

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CamRanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunIslandHotelLegian, General Manager at Sun Island Hotel & Spa Legian, responded to this review, 24 June 2014
Dear CamRanc,

Greetings from the vibrant side of Bali!

Thank you for choosing to stay in Sun Island Hotel & Spa Legian. I appreciate your time in posting the valuable review. I am pleased that you liked our hotel services and facilities and that you had most of your time during your stay. In line with your comment on our rooms and beds, I'd like to also highlight that Sun Island Hotel & Spa Legian uses top brand mattresses, pillows, and linen to support maximum comfort for all guests. As you pointed out, we are located in a hip and vibrant location on famous Legian street, only 15 minutes drive from Bali's International Airport. Thank you for your feedback in regards to the noise; we will use it as reference to improve our services as our guests' satisfaction is of utmost importance for us. Last but not least, I am wishing you and your family well, and we are hoping we'll welcome you back in the not-too-distant future.

With warmest regards,
Ismullah, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sun Island Hotel & Spa Legian

Property: Sun Island Hotel & Spa Legian
Address: Jl. Legian 123 | Legian, Legian 80361, Indonesia
Region: Indonesia > Bali > Legian
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#10 Luxury Hotel in Legian
#11 Spa Hotel in Legian
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sun Island Hotel & Spa Legian 4*
Number of rooms: 107
Official Description (provided by the hotel):
Located in one of the most throbbing areas in Bali, Sun Island Hotel & Spa Legian comprises of 99 rooms and 8 suites, restaurants and bars, and a roof top whirl pool. This Bali hotel is mere walking distance from the famous Legian beach, clubs, and only 15-minute drive from Ngurah Rai International Airport. The hotel is designed for travelers who are always young at heart and wanting to be in the hub of endless entertainment and fun that Bali has to offer. Hotel Facilities: Sun Island Hotel & Spa Legian has a main swimming pool, a rooftop sundeck whirl pool, a spa, a main restaurant, a poolside restaurant with sunken bar, a rooftop bar, and 24-hour room service Room Facilities: All rooms have air-conditioning, TV cable, IDD telephone, free Wi-Fi access, safety deposit box, coffee & tea making facilities, hair dryer, and refrigerator ... more   less 
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Also Known As:
Sun Island Hotel & Spa Legian Bali

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