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“Great value” 5 of 5 bubbles
Review of Sun Island Hotel & Spa

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Sun Island Hotel & Spa
Ranked #13 of 84 Hotels in Legian
Certificate of Excellence
Adelaide, Australia
Level Contributor
4 reviews
3 hotel reviews
“Great value”
5 of 5 bubbles Reviewed 3 August 2014

Reasons for booking were low cost and location out of Kuta. I didn't expect such a great little hotel - surprisingly quiet, mainly younger couples. The staff are extremely friendly and professional, and the rooms clean and modern - there are cleaning trolleys and staff all over the place, constantly. We used the WiFi continuously with no issues - not superfast at ~400kbps but this seemed pretty standard in Bali. The pool area is smallish but was never busy - always got a lounger. An easy walk to Kuta clubs etc, or the beach and Seminyak further up. Whilst preferring to be in Seminyak, this hotel was half the cost and a real hidden gem - fine when you're out every day and happy to walk. Breakfast was good - plenty of variety for this budget level and decent food. We were impressed and very happy.

Room Tip: Rooms furthest from lift are naturally quieter, plus some rooms have better WiFi than others, but al...
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  • Stayed July 2014, travelled with friends
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank MartinWylie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunIslandHotelLegian, Public Relations Manager at Sun Island Hotel & Spa, responded to this review, 4 September 2014
Dear MartinWylie,

Greetings from Legian - Bali!

Thank you for choosing at Sun Island Hotel & Spa Legian. Your positive review is highly appreciated. We are delighted to know that you had a fantastic stay with us. Thank you for sharing the details of our services and facilities. Your compliment on our staff has been passed along to our team, who will continue on being friendly and professional in delivering our service. We are hoping you will plan another visit in the not-too-distant future.

Have a pleasant day!

Agnes Herdiasti, PR Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

460 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Jakarta, Indonesia
Level Contributor
72 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 31 July 2014

Stayed 3 nights on the 2nd floor , the room is nice , modern but not so spacious. Breakfast buffet is good although the same menu served every morning. The receptionist lady is very helpful as i left my iphone charger when I checked out ,but she called me and return the charger.the pool is only good for soaking as it is shallow and small. You can get meals easily as it is closed to many cafes and bars. Ask for a quiet room if you are not a morning person.

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Yoelitta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunIslandHotelLegian, General Manager at Sun Island Hotel & Spa, responded to this review, 3 September 2014
Dear Yoelitta,

Greetings from Legian - Bali!

First of all, thank you for choosing to stay in our hotel and I am pleased to know that you liked most aspects of your stay. Thank you for commenting on our breakfast menu. We will certainly use your feedback as reference to improve our service in the future. As for the pool, we have two pools: the one on the rooftop that is indeed shallow and smaller, and the other one on the third floor, which is bigger and has a swim-up bar attached to it. Thank you for sharing the tips to other travelers, whom I believe will have better picture of how it is to stay in Sun Island Hotel & Spa Legian. Last but not least, my team and I look forward to your return, hopefully in the near future.

Best regards,

Ismullah, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 30 July 2014

A great experience with friendly staff, excellent rooms and a nice breakfast every morning.
Well located near restaurants, beach and nightlife. Only negative was an annoying rooster which woke us up at 5am every morning. Overall great experience!

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jer0my
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunIslandHotelLegian, General Manager at Sun Island Hotel & Spa, responded to this review, 30 July 2014
Dear Jer0my,

Greetings from Sun Island Hotel & Spa Legian!

Thank you for choosing to stay in our new hotel and posting a review on us. Thank you for saying positive thing about my staff, rooms, and breakfast. As you also mentioned, our location is also one of our strengths: only 20 minutes from Bali's International Airport and within walking distance to the beach, clubs and other exciting spots in Bali. I am hoping that you will plan another getaway with us. My team and I are looking forward to welcoming you back.

All the best,

Ismullah, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

very good international breakfast buffet,
good ambiance.
Pool and Rooms were Cleaned regularly.
Very polite customer service..
Assisted on travel arrangements and trip planning.

I spent around 4 nights and 5 days.. I even got the stay extended there.. Stay here was comfortable.

Place is located on the busy road, otherwise the place is lovely..

Room Tip: Wifi reception in the room was average.. and located on the lively and busy road.. so you had plan a...
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  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kamz86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunIslandHotelLegian, General Manager at Sun Island Hotel & Spa, responded to this review, 30 July 2014
Dear Kamz86,

Warm greetings from Sun Island Hotel & Spa Legian!

Thank you for choosing to stay at our hotel recently and posting a review of us. Thank you for saying kind word on our service and facilities, however, most importantly for us is the fact that you had an amazing time. I am hoping that you will plan another visit, hopefully, in not-too-distant future. Until then, I am wishing you and your family well.

Warmest regards,

Ismullah, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 29 July 2014 via mobile

Loved this hotel, rooms a very comfortable, bed is big and comfortable, pool area is great but not enough sun lounges on the 3rd floor pool for sitting in the sun. 4th floor pool area is great but pool is only about 1/2 meter deep.
Staff are all wonderful, buffet breakfast was very good.
Overall I would definitely stay here again at a good rate.

Stayed July 2014
Helpful?
Thank Anna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunIslandHotelLegian, General Manager at Sun Island Hotel & Spa, responded to this review, 30 July 2014
Dear Anna C,

Greetings from the vibrant side of Bali!

Thank you for posting a review of your recent stay at Sun Island Hotel & Spa Legian. I am pleased knowing you enjoyed it. Thank you for your feedback with regard to the sun lounges. We'll use your suggestion to further improve our service and facilities in the future. Thanks again for staying; my team and I are looking forward to your return.

Best wishes,

Ismullah, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geelong, Australia
Level Contributor
235 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
4 of 5 bubbles Reviewed 27 July 2014

Stayed 2 days

A warm welcome by staff on arrival....With a welcome drink !!!! All staff were very nice & helpful......

Rooms was fairly spacious ,clean,new,robes,slippers,tv,air con,fridge ,free room water,kettle ,etc...writing desk.bed reading light ,king size bed and doona was great !!! Bathroom not a bad size,shower area was big ,basin area slighter small,but fine....

All the rooms seem to be at the back ,which is great ,far from street noise ...There is a lovely feature garden area outside all the rooms,in a square shape ,all rooms facing the garden...nice ....

Free wifi worked well,in rooms and whole resort ....

There is a adaptor ,fixed into the wall in room ,for charging your electrical items...

Money changer ,reliable one ,right at front of hotel doorstep...great rates too....

They have good security gates into the room area ,so only house guest can get inn passed those gates to their room. with the keycard ,great for solo women travellers ...

There are two pools,one on level 2 with a pool bar,overlooks the street,towels provided...other pool is on the roof top,nice ,large plunge pool,with lots of open sunshine and heaps of chairs ......

There is another main bar in the front entrance that's serves drinks,music plays,large tv to watch footy ,etc....

Location is the main hub of legain street ,dining,clubs 10 min walk ..shopping ,massage at your reach...beach walk shops,15 min walk ,through poppies lane 2 ...nice shops and dining .....

Breakfast was very good,freshly cooked eggs to your liking ,bacon,etc,Asian food to eat ,cereals,breads ,lots of hot food...4 juices....



Overall was a relaxing stay ,great location,nice staff,rooms are very comfortable ....well done guys !!

Ciao Elisa. Australia

Room Tip: All rooms seem to be at the back of resort,so you don't hear street traffic noise ...well plane...
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  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Elisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunIslandHotelLegian, General Manager at Sun Island Hotel & Spa, responded to this review, 30 July 2014
Dear Elisa,

Greetings from Sun Island Hotel & Spa Legian!

It was great to hear from you after your recent stay with us. I am thrilled to know that you had such a fantastic time. Thank you for sharing some important details of your stay. Our commitment to delivering the best service and giving our guests simply indulging stay at value for money is second to none. I am hoping that you will another Bali getaway with us in not-too-distant future.

Yours sincerely,

Ismullah, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Venice, Italy
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

Great location. Awesome swimming pool. They should only provide more sunbeds on swimming pool on the 3th floor and sunshades for the swimming pool on the roof!
Rooms are awesome with modern design. The restaurant is good, maybe food variety for breakfast should be better. We stayed there for 9 nights and breakfast variety didn't change so much through all days.

Overall it is excellent hotel. Price is great and I would definitely stay here again.

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank siarts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunIslandHotelLegian, General Manager at Sun Island Hotel & Spa, responded to this review, 30 July 2014
Dear siarts,

Greetings from Sun Island Hotel & Spa Legian!

Thank you for posting a review of your recent stay with us. I am glad to you liked most aspects of your stay. Your suggestion for adding more sunbeds is appreciated. We'll certainly look into the possibility. Thank you for considering us value for money. We'll keep doing our best to make every stay enjoyable. We'll certainly look forward to welcoming you back.

Warmest regards,

Ismullah, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sun Island Hotel & Spa

Property: Sun Island Hotel & Spa
Address: Jl. Legian 123, Legian 80361, Indonesia
Region: Indonesia > Bali > Legian
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#10 Luxury Hotel in Legian
#11 Spa Hotel in Legian
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sun Island Hotel & Spa 4*
Number of rooms: 107
Official Description (provided by the hotel):
Located in one of the most throbbing areas in Bali, Sun Island Hotel & Spa Legian comprises of 99 rooms and 8 suites, restaurants and bars, and a roof top whirl pool. This Bali hotel is mere walking distance from the famous Legian beach, clubs, and only 15-minute drive from Ngurah Rai International Airport. The hotel is designed for travelers who are always young at heart and wanting to be in the hub of endless entertainment and fun that Bali has to offer. Hotel Facilities: Sun Island Hotel & Spa Legian has a main swimming pool, a rooftop sundeck whirl pool, a spa, a main restaurant, a poolside restaurant with sunken bar, a rooftop bar, and 24-hour room service Room Facilities: All rooms have air-conditioning, TV cable, IDD telephone, free Wi-Fi access, safety deposit box, coffee & tea making facilities, hair dryer, and refrigerator ... more   less 
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Also Known As:
Sun Island Hotel & Spa Bali/Legian

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