We went in a group of 7 adults & 2 children. The villa is just simply nice with huge room and bathroom. It comes together with a private pool. The villa is clean. The cleaners will come everyday to clean up. The villa also provide 2 cook to cook breakfast. The stores is just on walking distance. The manager Deni has been very helpful. The villa driver (Wayan & Kaje) is just simply amazing, bringing us to various places and give valuable information about Bali. Thica has been a great help to answer all my questions and have arranged everything perfectly. I will be back again to this beautiful villa.
I was very disappointed that we were not informed prior to our booking of the building site on one side of the villa (People living in it at night) and the scraping and repainting of the villa on the other side which continued with spot-lights until the early hours of the morning outside my sons bedroom window. I had a shower at 10pm to look up and find a painter looking into the bathroom at me naked. The kitchen utensils were filthy and very poor quality and most pots and pans did not even have handles which made cooking difficult.
We paid for a 3 bedroom villa but there were only a few nights we were able to use all 3 as either the air-conditioning, hot water, room locks were faulty or doors would not close properly.
I think it is unfair that we were not informed prior to booking that we would be in the middle of a construction site. On our first night we had a man knocked on our bedroom door at 4 am, we had locked all doors prior to going to sleep. We did not feel safe or secure.
Dani the manager was as helpful as he could be and I thank him for that.
Although the villa was nice and bedrooms and bathrooms clean, we were disappointed for the reasons above and did not feel safe with people living in the construction site next door watching our every move.
We loved the location of the villa, we walked to Kuta & Seminyak daily. Shops, bars, restaurants, banks, you name it all within 5-10 min walk. Beach a little further but many taxis available to take you there or you could walk 10-15 min. It was lovely having breakfast cooked for us daily (a great start to the morning), loved the coffee! Villa driver, Wayan was great, he took us out to where ever we wanted to go, he also suggested places he thought might interest us and he always patiently waited for us. Would highly recommend the visit to Bali Zoo for breakfast with the Orangutan's.
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Would highly recommend this villa.nice and clean.central to everything.Great service & everyone very helpful
As 1st time travellers to Bali we were very worried about alot of things. Especially where were staying. Travelling with 2 children ages 8 and 15 myself my hubby and mother in her late 60s. But we couldn't fault anything. The location was perfect. The staff are super friendly and very helpful! Thank you to Foxy the driver who helped us alot with our adventures and showing us around and Deni who is very helpful and just a phone call away if any problems. Not that we had any.
The villa itself was perfect, very private great size for a family. Kids loved having their own room and private pool and especially having a chef come in and cook breakfast. Housecleaning is done every day and took our washing a couple of times and was very cheap too, so we didn't really worry about anything. Having fresh bottle water at the villa available is also handy.
I can not fault anything about the villa and staff. Right from the time I booked a few months prior to travel the staff were helpful and understanding.
We will be definitely be booking with Bali Haven villas when we visit Bali again.
Thank you Bali Haven
From the Mataio Family
Our party of 6 stayed at Villa Pondok Gede for 3 nights in March and really enjoyed this lovely villa. It is just off the main road - Legian Street - not far from Legian - a 70 cents taxi ride or 10-15 minute walk to Garlic Lane (no problems with taxis as Legian Street is taxi central). We scored the huge room with the four poster bed on the ground floor next to the pool but all the bedrooms were lovely - spacious and clean with big TVs and great ensuite bathrooms. The pool was a godsend after a hot day shopping or early in the morning before the maids came in to cook our breakfast (another bonus). The villa was cleaned daily, filter water was provided (with cold and HOT taps - great for my morning cuppa) and we were even provided with a mobile phone to contact the manager or ring out for pizza or beer etc. We wouldn't hesitate to stay there again.
The villa was clean and staff polite. Location of villa was perfect for us by being close to restaurants and markets.
Only criticism would be - not enough space for all to sit by the pool but must say got used to that. And went for swim instead...
Would definitely stay there again