After staying in a villa in Canggu, we rocked up to Villa Diana, looking for a room for three nights. We were shown a private pool villa. There were three bedrooms in the villa and were told that we could have one of the bedrooms but the other bedrooms were closed. (Which similar to our private villa set up we were staying in at Canggu).
We were offered the villa for $80US a night, including breakfast. We agreed and they took our name and told us we could pay when we checked in the next day. All good and we were high fiving that we found such a bargain compared to what we had been looking at in the area.
The following day, we arrived at Villa Diana and were told we had to wait for an hour while our room was been made ready. I thought this a little strange as the pool room we were shown the day before was vacant.
Sure enough, after an hour they started to lead us towards one of deluxe rooms. Apparently the booking was made for us in a deluxe room. When we kicked up, they took us to the pool villa we were shown, but I noticed towels and people's swimmers hanging off a chair. We were informed that we could share the pool villa with another couple.
The girls at reception ended up calling the guy (Agus) that we had made our booking with as they were quite embarrassed at our situation. He flat out lied that he ever said that we could have a 'private' villa and that he said he told us we were sharing. Needless to say, we went elsewhere - after wasting a couple of hours on a wild goose chase.
Buyers beware !
- Official Description (provided by the hotel):
- Villa Diana Bali Well located in the heart of Legian within 15 minutes walk to some of Bali is best restaurants, nightlife, the famous Seminyak shopping strip and the well known double six and blue ocean beach. Villa Diana Bali offers 25 rooms, consisting of 16 Guest rooms with a modern minimalist concept and 3 self contained 3 bedroom villas. Services : • Free pick - up service for minimum 3 night stay. • Pick - up and return airport transfer for minimum 5 night stay. • Welcome drink and fresh hand towel on arrival • Buffet American, continental or local daily breakfast served in the restaurant. • Daily housekeeping. • 24 hour security. • 24 hour Front Desk Staff. • Wi-fi available in the room. • safety box in each room. Facilities : • Main Swimming Pool. • Private Pool in the Villa. • Restaurant. • Mini Bar. • Wi - Fi. • Tour Desk. • Car and Motor Bike Rental. • Parking Area. ... more less
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- Also Known As:
- Villa Diana Bali Hotel Legian
- Hotel Diana Bali
- Villa Diana Bali Legian