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“MONEY STOLEN!!!”
Review of Wahana Gili Ocean

Wahana Gili Ocean
Ranked #17 of 18 things to do in Manggis
Attraction details
Middlesbrough, United Kingdom
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“MONEY STOLEN!!!”
Reviewed 6 August 2014 via mobile

We booked to a return boat to Gili Trawangan with this company through our hotel.

On the way out the boat was completely overbooked and we had to sit on a little plank of wood at the back of the boat for the full trip which was uncomfortable to say the least.

When we tried to book our return boat he told us the boat was fully booked but he could help us out for 200,000. We paid and he basically wrote our name on a separate list that had about 30 names on by the end of the day.

After the return trip we checked our bag at the hotel and 1,500,000 had been stolen out of our bag...yes we probably shouldn't have left it in out bag but all the same it was stolen while in the hold that only the staff have access to.

Helpful?
5 Thank laurenjenney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Toronto, Canada
Level Contributor
31 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
“Fine!”
Reviewed 3 July 2014

It's hard to know how this company compares to the others, but I would guess the experience is roughly the same when you're in the same price bracket.

I paid 500,000 for a return trip to Gili T., including a shuttle from Ubud. The drive to Padang Bai takes about 90 minutes, depending on traffic. We got there at 8:30. Then we had to wait until 9:30 for the boat to load. The trip across the water takes another 90 minutes, first stopping in Lombok, then Gili Meno, then Gili Air, and finally Gili T. It's a long journey for something that looks relatively close on a map!

Depending on the weather and waves that day, you can expect a fairly bumpy ride. Definitely hard for someone with motion sickness issues so if that's you, you might want to upgrade to one of the fancier rides or even fly in. I was fine but on the way home, by the end of the 90 minutes, I was ready for solid land. The cabin is not air conditioned and if it's bumpy, you can't keep the windows open or you'll get soaked. Sitting up top is an option but in the midday sun, I chose to stay inside.

Getting on the boat in Gili T. for the return trip to Bali was a bit hectic with so many people crowding the staircase to get on the boat. But the staff were efficient and professional. Not super friendly but that didn't bother me at all.

Visited July 2014
Helpful?
Thank Jenny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalimantan, Indonesia
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Good!”
Reviewed 26 June 2014

It's so hard to pick a boat from the Gili's to Bali as there's so many dodgy companies and lots of scams. However, we found wahana were actually great. They left on time, gave everyone bottles of water, reassured us when the ride got bumpy and made sure you got to the correct shuttle which dropped us straight at our hotel in seminyak. Cheap as well!

Visited June 2014
Helpful?
Thank Ladybugonsnapdragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
17 reviews
common_n_attraction_reviews_1bd8 32 helpful votes
“Avoid it ... if you can”
Reviewed 14 May 2014

Maybe more or less all the fast boat services are similar during the high season...but based on the experience I am going to describe..., at least let try another one;
following a quick summary about the bad experience, and some pictures as well...
Minivan from Bali to Padangbai overloaded with more people (and luggage) vs seats and space available, crazy driver as well driving so bed and too fast...but the worst part came on the Boat to Gili Trawangan, with this one very overloaded almost double people vs the available seats, crazy speed against waves bigger than the boat and water inside everywhere, and once arrived on the Island, I discovered that my bag (together with others passengers lugagge) had been loaded on another boat (arrived 1,30 h later), and when complaining to the WG office on the GT island I have been scared by some of the WG Team not feeling responsible for the "no service", my request was just receiving some explanation and one beer offered during the waiting...but no way to have a decent relation with them!!! Coming back from the Island, similar story ovreloaded boat (and minivan from Padangbai to Bali airport) but at least the lugagge was in and sea conditions were ok...
If you can find available seats with another provider and if you want to trave safety,... let avoid to choose WG

Visited August 2013
Helpful?
6 Thank A R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Book the boat only and no transfer!”
Reviewed 23 April 2014

We went on the Wahana Gili Ocean and was picked up from our hotel in Badung (Kuta/Seminyak). Pick up time was supposed to be at 7-7:30 but the driver was already knocking at our door at 06:15 am. We told him to wait or come back as we just got out of bed and still needed to pack up.
He then said he would return at 07 am but didn't return before 07:40. The car, which we thought would be a private transfer and not a shuttle service as that's what the booking desk told us, was already quite packed with people. He then had to go to and pick up others before going to Padang Bai so before we arrived at the port, it was almost 10 am. The boat also had several stops on it's route so first stop was in Lombok at Senggigi Beach and then again in Gili Air before finally arriving Gili T at 12:20 pm. It was totally overbooked - people were sitting on the roof as there were no more seats inside and even though they carry extra life jackets, it wasn't enough for all the passengers. We sat on the roof to get some air as they do not have any a/c on the boat but the deck was so hot so we both got burned on our hands and b-hinds ;( like we touched the inside of a heated oven.
When we returned from Gili T to Padang Bai, the extremely rude guy at the check in desk asked "why you come so late?!" (we were there 11:45 - boat sails at 12 "according to schedule" but didn't leave before 12:40). Everyone were still embarking the boat when we were waiting to get on it. We arrived Padang Bai around 1 pm and were sent to the parking lodge to board our so called private transfer which again was a minibus with stops at several hotels along the way so we decided on taking a taxi / private driver who took us to Tegalalang for 250.000 rp. It was airconditioned and much more relaxing than going on the Wahana transfer (also a lot cheaper).
This is Indonesia and you can't expect a timely schedule or a perfect service however, if you don't want to waste too many hours of your holiday, I would recommend to hire a taxi or private car.
Tip - if you do decide to sit on the deck, don't forget to put on a good spf!

Visited April 2014
Helpful?
3 Thank Jpreisler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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