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Best Western Truman Inn
Ranked #5 of 18 Hotels in Independence
Certificate of Excellence
Boston, Massachusetts
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Good Value”
Reviewed 22 October 2013

This Best Western was very clean and check in/out was very easy. My room was updated and pleasant and the bed very comfortable. It is conveniently located off of I-70. Close to the stadiums and the Truman attractions.

The only reason why I did not give it a perfect score is that my room faced I-70 and was noisy from the trucks at night. This is an old style Motel where all the rooms are accessible from the outside. The online pictures are accurate and you need to walk up a flight of stairs to access the second floor rooms from the outside. Or you can park in front of your hotel room and walk in.

Room Tip: Room not facing I-70 would be best for peace and quiet.
See more room tips
  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank weblakefun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaveParmar, Guest Relations Manager at Best Western Truman Inn, responded to this review, 29 October 2013
Thank you for taking the time to share with us your experience during your stay at Best Western Truman Inn!

We are grateful that you have found our hotel’s location a great convenience to you. However, I apologize if you might have experienced discomfort by noise coming from the road during the night of your stay. Your review is valuable to us as it helps us identify the aspect that we need further improvement as well as our reference if we have accomplished our goal of providing a quality service to our guests. We will find you a better, more relaxing room for you to stay during your next visit in our hotel.

We hope to have another opportunity of accommodating you in our hotel soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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450 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Wichita, United States
2 reviews
Reviewed 15 October 2013

2 Exits from the Chiefs Stadium and very easy to find right off I-70 highway. Rooms were very clean and room service came in made the bed and brought clean towels. Very nice room for the money although the breakfast is something to be desired: cereal, boiled eggs from a fridge, pancakes you make yourself. Needless to say we went to IHOP for breakfast. Will definitely come back though.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mary B H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaveParmar, Public Relations Manager at Best Western Truman Inn, responded to this review, 16 October 2013
Dear Miss Mary B H,

Thank you for choosing to stay in Best Western Truman.

We appreciate very much your heart-warming review for our accommodation and services. It is unfortunate that you had to go out for your breakfast. I apologize. We assure you we shall evaluate this aspect and make more improvements so you will have a more enjoyable stay on your next visit in our hotel.

Your valuable review inspires us to keep working on improving the kind of services that we could offer for giving us your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brigham City Utah, United States
1 review
Reviewed 12 October 2013

Bad service kept pet deposit pet left no damage was never left alone and made no noise. Was very noisy with doors slamming all hours of night. Beds were terrible. Would never stay again a Best Western Motel No microwave

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mable J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaveParmar, Guest Relations Manager at Best Western Truman Inn, responded to this review, 17 October 2013
Dear Miss Mabel,

I sincerely apologize for our shortcomings and the inconvenience during your stay in our hotel. I appreciate your time in bringing this matter to our attention, we will make certain that corrective measures is implemented immediately.

Thank you for choosing to stay in Best Western Truman Inn and we hope to have another opportunity of providing your next accommodation needs in our hotel. We will ensure a better quality accommodation for you on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shreve, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2013

Not because the hotel itself is bad, but it's just not "user friendly".
We requested a late checkout (which we had gotten at another hotel without a problem), and we were told that they could give us only until noon without charging us. At 12:05, as we were dragging our bags out of our room, they called to see how much longer we were going to be there. Also, the door to the room had a gap almost all the way around it, so the highway noise came right in the room all night. We had a second floor room - and no elevator.
Breakfast was good, and the lady taking care of the breakfast area was friendly. But, other than that, it was not a great experience.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaveParmar, Guest Relations Manager at Best Western Truman Inn, responded to this review, 16 October 2013
Hello Miss Sara,

I sincerely apologize for the inconvenience during your stay in our hotel. Your reviews are highly important to us as this will be used a means for us to improve our services.

We are thankful, though, that you've enjoyed the breakfast we offer and that the staff in our breakfast area were hospitable and friendly.

We sincerely hope that you would give us another opportunity of giving you the hotel experience that you rightfully deserve in Best Western Truman Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pahrump, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2013

We spend the night at the hotel as it was on route to our destination in the East. Without a reservation we were accommodated and our room was exactly what we expect for a Best Western property. The breakfast was quite filling and provided us with enough nourishment to drive several hours before needing to re-fuel ourselves.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Emma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaveParmar, Guest Relations Manager at Best Western Truman Inn, responded to this review, 16 October 2013
Hello Miss Emma,

Thank you for giving us the opportunity of providing you and your family a comfortable accommodation for your travelling needs.

We are glad that you’ve enjoyed your stay with us and that you were satisfied with the breakfast services that we offer.

We sincerely look forward for your next visit in Best Western Truman Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
94550, United States
1 review
Reviewed 10 October 2013

Clean, well-kept, pleasant facility that's reasonably priced. Provides adequate services for business, solo, or couple travelers. Never sure why these folks require 200 characters when good writers aspire for brevity. Such are those who design surveys.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaveParmar, Guest Relations Manager at Best Western Truman Inn, responded to this review, 16 October 2013
Dear Stephen,

Thank you for your generous response. We are pleased that you find that our hotel accommodation meet the needs of all business, solo, and couple travelers.

We sincerely hope that you would give us another opportunity in providing you with a clean and well-kept facility and hotel service that you and our other guest deserve.

Thank you for choosing to stay in Best Western Truman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Minnesota
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2013

Everything from booking to checkout was effortless, and all went very smooth. A confirmation e-mail was sent 3 days prior to stay which was comforting to recieve. All the staff was friendly, and the accomadations were great. Beds are very comfortable!!.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank StevenW28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaveParmar, Guest Relations Manager at Best Western Truman Inn, responded to this review, 10 October 2013
Hello StevenW28,

Thank you for your choice to stay in Best Western Trumann Inn.

Your satisfaction with our services is our guarantee that we have sufficed the standard quality service that we have set to provide our guests. We are grateful that you share your experience with us, from the customer service to our accommodation.

We assure you that we shall be putting our best collaborative effort to maintain and provide the best value service for all of our guests at all times.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Truman Inn

Property: Best Western Truman Inn
Address: 4048 South Lynn Court, Independence, MO 64055
Phone Number:
Region: United States > Missouri > Independence
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 18 Hotels in Independence
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Truman Inn 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Welcome to the Best Western Truman Inn where the service is impeccable, the amenities top-notch and the accommodations are comfortable and affordable. This Missouri Best Western hotel offers guests convenient access to many area businesses, attractions, shopping and dining options in and around Independence. Guests staying at this Independence hotel will be treated to spacious guest rooms featuring cable satellite television, microwave, refrigerator and free high-speed Internet access. A complimentary continental breakfast is served every morning in the hotel's breakfast area. The Best Western Truman Inn is also equipped with an outdoor swimming pool for relaxing. The hospitable staff at the Best Western Truman Inn is ready to ensure a comfortable stay. Make a reservation today and save! ... more   less 
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Also Known As:
Best Western Truman Hotel Independence
Best Western Independence
Independence Best Western

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