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All reviews room was clean frozen custard bagels great place to stay pancake machine would stay here again hard boiled eggs fridge and microwave continental breakfast kc area pleasant stay front desk staff parking lot minute drive easy access convenient location kansas city
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1 - 6 of 567 reviews
Reviewed 3 weeks ago

Great place to stay in KC area. Clean rooms, helpful staff, great breakfast and nice exercise room. Great location, easy access from interstate 70. Plenty of places to eat in area. Always happy staying here.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank R2406DZrobertm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Audrey S, General Manager at Best Western Truman Inn, responded to this reviewResponded 3 weeks ago

Glad you enjoyed your stay looking forward to seeing you again
Audrey S.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Room was clean when arrived. Walk ways horrible condition, no one cleaned our room, locked out of our rooms, was close to Arrowhead and basic stores. Easy to find. For a best western it was disappointing.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 63lyndas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Audrey S, Front Office Manager at Best Western Truman Inn, responded to this reviewResponded 4 weeks ago

Sorry about your stay with us. Walk ways are a work in progress and hope they will be complete soon.
Hope you give us another chance.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I am not sure where to start. The front desk was anything but friendly. Then when we got to the room it wasn't very clean. There was hair in the shower, stuff on the floor of the bathroom, and the carpet. We had 2 rooms and one of them didn't have a couch that pulled out (like they say they offer), and we had people staying on the pull out beds. Then there were no sheets and/or pillows for the beds. We called down to ask for sheets and they never showed up. An hour and a half after asking two times for sheets I went to get them. Then I got back to the room and I was handed a fitted sheet, a sheet, and about 8 pillow cases. Luckily I brought a blanket with us and pillows. This is one place I would not stay again ever!

Date of stay: November 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Dreamer27609866758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Audrey S, Front Office Manager at Best Western Truman Inn, responded to this reviewResponded 4 weeks ago

So sorry for this. Hope you give us another chance to dso a better job.
Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

First the good news: the bed was comfortable, the breakfast server was most helpful. Now the bad news: heavy room deodorizer smell, lint on carpet,
light switch inside the wall broke, floor lamp not plugged in and then not working, clock not plugged in, light next to bed askew not plugged in and no place to plug it in. Just a tired place needing an update.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank 410dond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

The hotel desk staff, breakfast area staff, and housekeeping staff, all provided the best possible service to ensure that we had an enjoyable stay. The rooms are very clean.We would enjoy staying at this Best Western again.We have been extremely pleased with every stay at Best Western Hotels. We have never had a bad experience at a Best Western; all of our stays have been excellent!

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Roger P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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