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“Nice for our girls trip” 3 of 5 bubbles
Review of Residence Inn Kansas City Independence

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Residence Inn Kansas City Independence
Ranked #10 of 18 Hotels in Independence
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice for our girls trip”
3 of 5 bubbles Reviewed 22 June 2014

Recently stayed at this property for a couple of days for our girls trip. We had travelers from Nebraska and Texas. We wanted a place where we could all be in the same area and have access to a full kitchen. We opted for the 2 bedroom/2 bath suite. There is eating utensils for 4 and most common cooking utensils needed. The room was clean with the exception of the oven, which looked like it had not been cleaned in quite some time. The pool was small yet clean. The workout out facility is small. Parking wasn’t really an issue. I did not have breakfast so I cannot comment on that. I would caution guests to really be careful when getting into the showers as they are very slippery. Myself along with my sister-in-law had incidents. It was nice that each bedroom had a separate bathroom as we had 5 ladies and getting ready can be a challenge. I do think that this property could use some updates as the décor is a bit outdated.

Overall, it’s nice and I would stay there again.

  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Avalonchocl8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review, 5 August 2014
Thank you for your recent review! We are glad you and the other ladies in your party were able to spend time together in one of our spacious Two Bedroom Suites! I have noted your comments regarding the bathtub area and will work with our maintenance team to solve this issue. Guest safety is a top priority and your comments are certainly very helpful. We look forward to seeing you again in Independence! Have a Great Day!
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119 reviews from our community

Traveller rating
    36
    46
    24
    6
    7
See reviews for
56
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Colorado Springs, Colorado
Level Contributor
260 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
2 of 5 bubbles Reviewed 12 June 2014

We stayed here for 4 days on the advice of family members. We were traveling with seniors, so I called ahead to ensure we could have 2 rooms together and close to the elevator. I was assured this would happen and that rooms were saved for us. When we arrived I was again assured that the rooms would be close to the elevators. They ended up being around 125 feet from the elevator and they could not give us another room. Our room smelled like it had been smoked in and the carpet was torn. We had to ask for towels each day as the rooms were only made up once during our stay. When I asked about it, they told me that housekeeping had not been notified that one of our rooms was even occupied due to a front desk error. The beds were comfortable and the rooms were clean and quiet. We paid a premium price for the rooms and I felt they were a poor value considering the condition of the room and the poor service. The folks on the front desk were friendly but ineffective.

I do give them high marks for the breakfast- lots of variety and everything was fresh. They had tasty Eggs Florentine one morning...

  • Stayed June 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Road_Bear57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review, 5 August 2014
Thank you for your recent review! I wanted to apologize on bahalf of our staff for the trouble you experienced during your stay. We certainly do try to accommodate all our guests and their special requests. We dropped the ball with your requests, especially if we verified that they had been met prior to your arrival.
You are correct, our Breakfast does deserve high marks! With numerous options and many fresh items, our guests love their mornings at the Residence Inn!
We hope that you are able to give us a second chance to make your next stay perfect, should you return to the area. Feel free to reach out to me should you have any other questions or concerns. Thank you again for your comments and Enjoy the rest of the week!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marco Island, Florida
Level Contributor
79 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 bubbles Reviewed 9 June 2014 via mobile

Our car along with four other cars were broken into. Items were stolen from my car and I spent several hours filing a police report. My car was parked directly in front of the lobby and under a bright light.

Stayed May 2014, travelled with family
Helpful?
1 Thank Wilmington_NCTonyR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review, 5 August 2014
Good Afternoon & "Thank You" for your recent review! It is extremely important to us that we make sure your stay is as Enjoyable as possible. The hassle that the car break-ins caused you truly isn't something that we ever want to see. After speaking with the local authorities, the break-ins were part of a string of vandalism that spanned the entire Kansas CIty metro area. Since your last stay, I am happy to say that we have not had any other reports of vandalism as the Independence police department is keeping a close eye on all the area hotels! Again, we do apologize for the inconvenience you experienced but we do appreciate you taking the time to fill out a report so that the authorities are able to get a good handle on this issue. Have a Great Day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Omaha
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 3 June 2014

We stayed at this hotel for a softball tournament. I was a little surprised at the size of the room as it was a lot smaller than what we imagined. The rooms were clean, but were a little outdated and there were not enough towels for us all. Breakfast is VERY good at this hotel. We all got our fill in the mornings. Location was great as it was near the highway, shopping and restaurants. The staff was helpful as they filled our coolers with ice in the morning.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Erin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review, 5 August 2014
We hope you are Enjoying your summer! Thank you for your recent review! We are glad that the staff "Met your Needs" while you were visiting Independence. Our staff takes pride in the fact that their customer service skills exceed others. I will be sure to share your comments with them as their faces light up when they hear about satisfied guests! Thank you again and Enjoy the rest of your summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 May 2014

Very friendly staff, clean room, stayed for two weeks. Only improvement they need is the breakfast served. A simple omelet station with fresh veggies would work well along with fresh fruit. Waffle,cereal,and breads same as anywhere else.

Room Tip: All rooms appear good.
See more room tips
  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Carl E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnDMD, General Manager at Residence Inn Kansas City Independence, responded to this review, 28 May 2014
Thank you for your thoughts on your recent stay at the Residence Inn Independence. We are pleased that you enjoyed your stay! We specifically appreciate your comments on our complimentary breakfast- our rotating menu for breakfast items allows guests to enjoy a new menu item each day. In addition, we offer complimentary light meals Tuesday through Thursday to help you stay energized during your stay!

Thank you again for your comments, and please feel free to reach out to us the next yo you need a hotel in the Kansas City area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
476 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 bubbles Reviewed 8 May 2014

This hotel had a very good rate and is located near I70. It is only 30-40 minutes to downtown and even closer to the Stadiums. The hotel is nice but needs some cleaning and refurbishing. The rooms was Ok but seemed a little stale. The exercise room did not have towels and the wastebasket had not been emptied in several days. There were plenty of restaurants nearby. Not a bad place to stay but could have been better

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank califken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnDMD, General Manager at Residence Inn Kansas City Independence, responded to this review, 13 May 2014
Thank you for your review of our hotel! Our staff appreciates you sharing your thoughts on TripAdvisor. While our hotel is excited for our renovation next year, we are proud to offer one of the best customer service experiences in Kansas City. Being one of the hotels with the best locations in Independence is also helpful to allow our guests the opportunity to enjoy the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
183 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 15 April 2014 via mobile

The service here was good--everyone was friendly and seemed to enjoy visiting with the guests.

The rooms are very large and quiet,and include a full-size refrigerator, a dishwasher, microwave, and a 2-burner stove (no oven). The set-up is sensible and roomy. We enjoyed the fireplace. The kitchen area is updated with a modern countertop and wood flooring. The bathroom countertop is also modern. Some of the decor is modern but some is not. The bed is very comfortable and we slept well all 5 nights we were there. The rooms are in need of some maintenance and updating. They weren't deal-breakers for us but there are some issues that need to be addressed--several small holes in the curtains, a buzzing bathroom light, and a squealing shower. The carpet needs replacing or a good shampoo, too.

We will most likely choose to stay here again if the price is right. The rate we received was good for us, as was the size of the room. However, I would not want to pay full price for this Residence Inn.

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 4Bubbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnDMD, General Manager at Residence Inn Kansas City Independence, responded to this review, 21 April 2014
We sincerely appreciate your review of your stay with us. We strive to please every person who visits our hotel, and we sincerely appreciate your time. While our hotel is in the process of updating our facility, we believe we offer an mazing value and fantastic service to the guests who choose to stay with us while traveling in the Kansas City area. Our sport court, indoor pool, fitness center, business area and free manager's receptions offer our guests the opportunity to stretch out for longer stays. Please feel free to contact us the next time you come through the Independence area and we will be happy to assist you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Kansas City Independence

Property: Residence Inn Kansas City Independence
Address: 3700 Arrowhead Ave, Independence, MO 64057-2600
Region: United States > Missouri > Independence
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 18 Hotels in Independence
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Kansas City Independence 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Residence Inn Kansas City Independence Hotel Independence
Residence Inn Independence
Independence Residence Inn

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