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“Just say "no pets"”

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Fairfield Inn Kansas City Independence
Ranked #12 of 18 Hotels in Independence
Fresno, California
Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Just say "no pets"”
2 of 5 bubbles Reviewed 7 July 2013

I rate it poor because they seem to invite pet owners but segregate them upon arrival with lower standard rooms and special signs that indicate them as pet owners. I understand that dogs are dangerous to service staff, they are messy and incur extra costs but the lengths this hotel goes to charge extra and label those with dogs made me feel unwelcome and like my money wasn't as good. First floor room next to the restrooms, bangs at 4am from the breakfast staff setting up...the morning staff was vicious at my inquiry of the bill upon check out. I won't stay again, and I hope they just say "no pets" so I remember not to stay there in the future. $130 dollars buys me a really nice hotel somewhere else even with a pet.

Room Tip: Don't say you have a pet.
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JPTR_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review, 9 July 2013
My sincere apology that you felt unwanted. We have specific rooms that are for our guests with pets. We have these rooms on the first floor for ease of taking pets outside. There is also the issue of guests who have extreme allergies to pet dander; we want to acknowledge their situation also and be sure other rooms do not house animals. Our rooms with a pet inside have the room tag so housekeeping and maintenance knows an animal may be inside. This is for the safety of our employee and the pet in the room. We would hate for a pet to get loose. Again I apologize that we did not make you feel welcomed; that is our goal for all of our guests (even the four legged ones). We hope you will try us again on your next trip through our area.
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120 reviews from our community

Traveller rating
    26
    38
    32
    15
    9
See reviews for
48
27
5
19
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 June 2013

We just got back from spending two nights in this hotel. We choose it because of the good reviews and it did not disappoint. Right within walking distance from a strip mall with a 20 cine, down the road from the mall and just 20 minutes from downtown Kansas City. The staff was very nice, the room was great, and the hot breakfast was wonderful (special thanks to Ken!, he did a great job taking care of the breakfast area and the biscuits and gravy was so good!) I would certainly stay here again.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AngelikaLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review, 9 July 2013
Thank you for your review. We are very excited about our new breakfast options, and agree Kenneth does take good care of our guests at breakfast! We look forward to seeing you on your next visit to Independence.
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Level Contributor
112 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 23 June 2013

Basically agree with some of the other reviewers on the average rating. No real negatives and would stay here again because it's a good value and close to the airport. Staff was friendly. Breakfast area a little to narrow and small for the numbers it handles. Seems like a bit older Fairfield.

Stayed June 2013, travelled with family
Helpful?
Thank Deserthusker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review, 26 June 2013
Thank you for taking your time to review our hotel. I am glad we met your needs and look forward to you next visit to our area.
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Cleveland, Tennessee
Level Contributor
102 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 18 June 2013

This facility is a basic small Fairfield. Check-in was quite slow because of some computer problems but other than that everything went acceptably. The building was not easy to find from the main street. Room was ok and relatively comfortable; air conditioning was some of the quietest I've run into.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Que3731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review, 26 June 2013
Thank you for staying with us. "A solid, basic place to stay" is a good description of what Fairfield Inn is. We appreciate you and look forward to future stays.
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Lansdale, Pennsylvania
Level Contributor
88 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 18 June 2013

My trend of Fairfield Inns continues. I was surprised by my stay at this site after some low expectations on entry.

First, there is no automatic door. Immediately, a red flag was raised in my head; Old Property. However, it ended well. The property is definitely older, and the breakfast area and reception was tiny. However, the staff was very friendly and even called after I initially got settled in my room the front desk called to see if everything was ok. The first surprise. That rarely happens in most hotels.

The second surprise was that I got a spacious (for a Fairfield) King suite with micro/refrig for under $100. Even better. While small for a suite, it is definitely larger than most Fairfield rooms.

The 3rd surprise was no exercise room. You can use the adjoining Residence Inn facilities if you wish. Right next door. Didn't try to bust into the Residence's free greeting meals that they hold though.

I guess that is it with the surprises. Well situated for local business travel, close to shopping and restaurants and about 15-20 min to the airport. All in all a good stay.

NOW, my pet peeve. The internet is slowwwwwww. The 1st day of the stay was ok, but seemed to get slower each day of my stay.

However, the overall value is very good. But for the love of god, get faster internet.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sal c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review, 11 July 2013
Thank you for taking your time to review our hotel. I am glad you had a good stay, and faster internet is on its way!
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1 review
5 of 5 bubbles Reviewed 20 May 2013

We stayed here for a week and were treated excellently by the staff. They all seemed to really care about our stay being good. The GM was especially friendly to everyone. It seemed like she knew every guest like family. We would definitely recommend this hotel!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank masonkl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review, 11 July 2013
Thank you for your review. We do consider our guests "family" and try to welcome them to our home away from home. We look forward to seeing you again when you are in our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, Minnesota, United States
Level Contributor
7 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 9 April 2013

Staff was very friendly and accomodating. Wifi worked great. Our room was very clean and comfortably furnished. Plenty of towels, etc in the bathroom. The bed was extremely comfortable. Did not hear any noise during our stay which is nice for a relaxing time. The parking lot did need some attention as it had many large potholes. Staff was helpful when asking directions to attractions.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Duane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review, 11 April 2013
Thank you for your time in posting a review of our hotel. We take great pride in providing the best accommodations to our guests and appreciate our guest comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn Kansas City Independence

Property: Fairfield Inn Kansas City Independence
Address: 18700 East 37th Terrace, Independence, MO 64057
Region: United States > Missouri > Independence
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 18 Hotels in Independence
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn Kansas City Independence 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Fairfield Inn Independence
Fairfield Independence
Independence Fairfield Inn

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