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“The best people in the world!”
Review of Ayung Resort Ubud

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Ayung Resort Ubud
Ranked #3 of 10 Hotels in Payangan
Certificate of Excellence
Coventry, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“The best people in the world!”
Reviewed 16 September 2013

Me and my wife have travelled so many places in last 10 years and just back from a 3 weeks Dubai+Kenya+Singapore+Bali+Jakarta trip and have stayed in some very good hotels (including the Marina Bay Sands Singapore) but the services and people of Ayung resort has definitely toucher us - really amazing people with always a smile for you. Hats off to Fritz (the GM) and their HR department for hiring such amazing people - how can not one or two but everyone has such an effortless smile on their faces at this place - so good ! The restaurant is a must visit for a formal meal purely because of the service and of course the good food.

The resort itself gives you amazing value for your price (we were upgraded to a superior room from the deluxe so our experience is based on the superior room). They say 'hear the silence and peace' I think and yes they are not lying. The views from the breakfast lobby is breathtaking. The infinity pool was like a private pool with a lovely jungle view where I was the only one for over an hour.

I'd definitely recommended this place over the crowded and commercial Nusa Dua resorts - this is true Bali for you with a difference!

Take Care.

Room Tip: I stayed in Sita - which was very good. There are some lovely cottages as well obviously more expens...
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  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
2 Thank ItsPD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frits H, General Manager at Ayung Resort Ubud, responded to this review, 23 September 2013
Dear ItsPD,

First of all we would like to thank you, for taking the time to post a review about our beautiful resort.

First of all we would like to thank you, for taking the time to post a review about our beautiful resort.

Your kind words are encouraging and make our staff very proud. We are happy that you have enjoyed your holiday with us and are looking forward in welcoming you back on your next trip to Ubud.

With Kind Regards,
Frits Henskes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (174)
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English first
Singapore, Singapore
Level 3 Contributor
18 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 September 2013

My boyfriend and I stayed here for 5 nights and didn't want to come home. This hotel is 100% worth what you pay for it. The food is seriously good, including the presentation. The staff at this hotel would greet us by name everyday and treated us in such a nice manner everyday. I agree what someone else posted about the yoga- I love that they offer it for free but the teacher needs more training (it was too fast one of the times I did it and she should explain the poses and breathing more for first-timers). I actually LOVED where the hotel was located. Yes, it is about a 15 minute drive from Ubud central, but I knew that before booking. This hotel is so peaceful and quiet, I didn't to be anywhere else. Not to mention how beautiful the view is in the restaurant. You really feel like you can just relax in peace and quiet, which is exactly what we wanted. We will for sure stay here again on our next Bali adventure.

  • Stayed September 2013, travelled as a couple
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Helpful?
2 Thank Meg244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frits H, General Manager at Ayung Resort Ubud, responded to this review, 23 September 2013
Dear Meg 244,

First of all we would like to thank you, for taking the time to post a review about our beautiful resort.

Your kind words are encouraging and make our staff very proud. We are happy that you have enjoyed your holiday with us and are looking forward in welcoming you back on your next trip to Ubud.

Your comments on the Yoga has been taken and we have enrolled our Yoga staff for further training.

With Kind Regards,
Frits Henskes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 September 2013

I would normally travel to Bali for business and for the first time I visited Ayung Resort, I have to force my self to attend meetings the next morning because the villa, the view, the huge bed and the cold breeze makes me want to stay. I received a very warm welcome from Elle and their GM Frits who have always been accommodating and welcome guests personally. The staff were all very nice and would always service with a smile. Never miss to eat at their restaurant. Food is fantastic from pastry, starter,main dish to desserts. The spa is also highly recommended, don't miss to try their body scrub and massage. This is my third visit in Ayung and they never failed to exceed my expectations. Cheers!

Room Tip: The villa is perfect for couples, for honeymooners most especially.
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  • Stayed August 2013, travelled on business
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Helpful?
2 Thank AK Sheryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frits H, General Manager at Ayung Resort Ubud, responded to this review, 11 September 2013
Dear Sheryl

First of all we would like to thank you, for taking the time to post a review about our beautiful resort.

Your kind words are encouraging and makes our staff very proud. We are happy that you have enjoyed your stay with us and are looking forward in welcoming you back on your next trip to Ubud.

On behalf of all of us,
With Kind Regards,
Frits Henskes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lewes, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 September 2013

After a last minute change of plan we booked this hotel the night before arrival not knowing much about it and the gamble paid off. This hotel is fantastic. OK, it's not in Ubud, it's about a 30 minute drive but the setting is fabulous. The food is so, so good. Breakfast was a positive feast! Fresh bread, pastries, muffins that change daily and extensive selection of other food to suit all tastes and nationalities. I don't normally stay in 5 star hotels as I tend to prefer small independent hotels however this had interest (the artwork apparently is from the owners personal collection) and small enough that you didn't just feel like a number. After only one day, most of the staff knew our names and I got the impression they were genuinely happy with their work which made for a lovely atmosphere and good vibe. For me, this hotel is a perfect chill out destination to spend a few days just lapping up the atmosphere, eating amazing food and feeling pampered. My recommendation is perhaps combine a stay here with a few days in central Ubud because once you're in the hotel you'll find it difficult to leave! This hotel is great for friends, couples and solo travellers perhaps less so families.

  • Stayed August 2013, travelled with friends
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Helpful?
3 Thank Rosie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frits H, General Manager at Ayung Resort Ubud, responded to this review, 9 September 2013
Dear Rosie Y,

First of all we would like to thank you, for taking the time to post a review about our beautiful resort.

Your kind words are encouraging and makes our staff very proud. They are happy that you have enjoyed your holiday with us and are looking forward in welcoming you back on your next trip to Ubud.

With Kind Regards,
Frits Henskes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level 4 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 7 September 2013

Spent a too short weekend at the Ayung Resort and it exceeded my expectations. The setting is glorious, the property sprawling and the rooms are large and comfortable. I stayed in a regular room and found it to be comfortable with a beautiful view overlooking the pool. I enjoyed the huge bed and lovely private balcony. I spent hours wandering the property enjoying the art and carvings. ther are paths all the way down to the river making it unnecessary to leave the property. The real surprise was the food which was very sophisticated, brilliantly prepared, using the freshest oflocal ingrediants. Service was sophisticated with a nitely amuse bouche, knowledgable and friendly waitstaff. The house made chacuterie and real wood fired pizza oven were unexpected bonuses. The food was priced very reasonably for its quality and complexity. There was no reason to leave the hotel to eat anywhere else.

I can't say enough about the warm and friendly staff who made every guest feel welcome and were never too busy to spend a few moments making sure you had everything you could possibly need. The Ayung Resort provides an experience that other places in Bali and other places in Asia charge several times as much for. I cannot wait to return for a much longer stay.

Room Tip: The base level room was great.
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  • Stayed August 2013, travelled solo
    • Value
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Helpful?
3 Thank Dak94402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frits H, General Manager at Ayung Resort Ubud, responded to this review, 9 September 2013
Dear Dak94402,

First of all we would like to thank you, for taking the time to post a review about our beautiful resort.

Your kind words are encouraging and make our staff very proud. We are happy that you have enjoyed your holiday with us and are looking forward in welcoming you back on your next trip to Ubud.

With Kind Regards,
Frits Henskes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 5 Contributor
67 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 7 September 2013

I had a hard time deciding on the rating. There are many pros and cons with this resort. We stayed there August 31st for 4 nights. It was a last minute booking as we decided to stay in a location with a pool instead of our originally booked room in central Ubud. The price was good, so we decided to give it a chance.

Upon first impression, we were wary. Not only is it pretty far from Ubud proper, it is a long winding road to the resort from the main resort. It is in Payangan, not Ubud. Although they do offer shuttles, just 3 a day, in my opinion is not enough. They should add a shuttle at 8 PM or something like that for guests who want to stay in Ubud for dinner. Although the dinners we had at the restaurant were magnificent! The food was the best we tasted in Bali, so don't panic if you are pretty much stuck just eating dinner at the resort!

Also, as we arrived, we were struck at how tacky the lobby looks. The lobby itself is beautiful (dark woods, intricate ceilings and walls) but the addition of the sculptures is just way too much. I get it that they are still waiting for another building to be finished in order to place those sculptures elsewhere, but maybe they should not be in display now?

We were booked in a Deluxe room, in the Sita building. Again, the sculptures are everywhere, it is just a bit overdone. There are random chess pieces that just don't make sense. I have stayed in many true 5 Star Luxury hotels. This resort claims it is a 5 star luxury hotel on it's website. I am guessing that their higher end rooms might be nicer, but this Deluxe Room is Not 5 star. You can really tell the quality of a hotel by its Deluxe or Superior Rooms. It shouldn't just be felt in their Presidential Suites. The room is very basic, very bare, like they ran out of furniture. It was awkward. The bathroom tiles were showing wear, as were the light fixtures. Amenities are very basic. Turndown service was also all over the place, they would knock on our door at 9PM to turn it down, it is usually done around 5PM, when the guest is not ready to sleep.

The pool is lovely, although the water feels cold at first, it is quite refreshing once you are in it. The pool service is great. I also tried yoga every morning. The teachers were okay, although they did not pay any attention to the students in the class. I observed many people not knowing what in the world they were supposed to do and some were even getting themselves into positions where they could potentially hurt themselves, so maybe a little more attention would be nice.

For the best part of the hotel: the grounds are beautiful. I love the buggy service for the steep hills. I loved that they offered yoga every morning. I loved that the pool was just for the Sita building, so it made it a bit more private. The views from the restaurant are absolutely breathtaking!

The breakfast is truly 5 star and delicious! They have incredible kitchen staff, because the dinners we had there were so amazing. And the prices were spot on with what they offer. The staff are incredible. Everyone greets you, everyone is polite without fail. The staff and the service they provide is absolutely 5 Star! They really elevate the place, taking it above average.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank kguerra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frits H, General Manager at Ayung Resort Ubud, responded to this review, 9 September 2013
Dear Kguerra,

First of all we would like to thank you, for taking the time to post a review about our beautiful resort.

Your comments and suggestions have been taken and will be attended too by our executive team for follow up.

We have been observing the Yoga teachers and made the decision that they indeed need some more training. The rooms in the Sita wing are undeniably not all yet equipped with a sofa arrangement and as such still look a bit under furnished.

Assuring you of our best attention at all times and looking forward in welcoming you back to the Ayung Resort Ubud.

With Kind Regards,
Frits Henskes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hobart, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 September 2013

Easily the most impressive place I have ever stayed. If you go to Ubud, stay here. Incredible service, rooms, views, peace and quiet, food. It took 13 years to build this resort and you can see why when you go there. Brilliant :)

Eat at the restaurant, eat at the restaurant. It is again, the best food I have ever eaten. The duck is to die for and the views from the restaurant are also sensational.

Room Tip: The standard rooms are more than enough. The Villa's that we looked at are unbelievable but perh...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Meridarcey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frits H, General Manager at Ayung Resort Ubud, responded to this review, 7 September 2013
Dear Meridarcey,

First of all we would like to thank you, for taking the time to post a review about our beautiful resort.

Your kind words are encouraging and makes our staff very proud. We are happy that you have enjoyed your holiday with us and are looking forward in welcoming you back on your next trip to Ubud.

On behalf of all of us,
With Kind Regards,
Frits Henskes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ayung Resort Ubud

Property: Ayung Resort Ubud
Address: Desa Melinggih Kelod | Banjar Begawan, Payangan, Indonesia
Phone Number:
Region: Indonesia > Bali > Payangan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Payangan
#3 Spa Hotel in Payangan
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Ayung Resort Ubud 4.5*
Number of rooms: 53
Official Description (provided by the hotel):
The Ayung Resort is a breathtaking, mystique and unique lifestyle hotel, perched high up on the bank of a mostly untouched tropical mountain rainforest gorge, in the traditional Balinese village of Payangan Ubud, surrounded by the gentle, spiritual tranquility and pace of Balinese life. Along this serene 8 hectares rain forest domain runs The Ayung, Bali’s most sacred mountain river. In the rocks of the hotels pathways and along it’s 600 meters long riverbank fronting the Ayung Resort, 250 of the finest Balinese Stone Carvers have painstakingly worked,for over a 2 year period,to carve the spectacular Hindu mythologies, Ramayana and Mahabharata amongst others. These stone carvings have become the most sought after photo opportunity of the hotel. ... more   less 
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Also Known As:
Ayung Resort Ubud Bali/Payangan

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