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COMO Shambhala Estate, Bali
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Reviews (494)
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341 - 346 of 494 reviews
Reviewed 11 April 2012

It is a dream comes true to visit Como Shambhala Estate. As there is no doubt that there are many luxurious resort hotels in Bali, Como's exclusivity lies in its amazing beautiful greenery landscape.
There are not many villas within the resort and we stayed in Umabona (House of Earth) for 2 nights, which is located furthest from the lobby and a tad quieter. In fact, there aren't many guests in the Estate and probably more staff than guests here ;). The room is themed (Majaphahit), luxurious with the usual amenities and daily turn down service.
Breakfast is organic, wholesomely healthy and tasty.
Pool is either within the compound of individual residence or at the natural spring pool whereby you takes a path journey through terrains, half way down the mountainside. There is a open air bathroom hidden overlooking the Agung River, thanks to an American couple who notify us.
No complains on Spa treatment, it is great with professional mastery and care by therapists.
We were delighted with the kind obligation of the complimentary 1-way airport transfer. We'll definitely be back!

  • Stayed: March 2012, travelled with family
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1  Thank Clear_Brook_Rae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2012

I was a bit skeptical about this place and actually all places that say retreat. Well this place lived up to its reputation. I was also a bit worried about going on my own.
The moment I left the airport,(very jet lagged) One of there people were there to take me to the Como car with a cold drink & refreshing towel.
Once arriving at the hotel, they assign a PA to you. Who looks after you totally. They unpack your suitcase, whilst you can have a drink or a bite to eat.
The food was so delicious, all healthy stuff mind you. the breakfasts were out of this world.
The massages, daily activities etc. all perfect. The staff can not do enough for you and not sure how they all know you by your name the moment you arrive.
The setting in the jungle with a river flowing just below was breathtaking, the rooms were spacious with large outside areas.
Met some lovely like minded people. Have come back really refreshed and a lot healthier.
Thank you Como!

  • Stayed: February 2012, travelled solo
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1  Thank Kitbed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2012

Traveled with my 60 year old Mom and stayed in Umabona, the most decadent of the residences. It was one of the greatest rooms we've ever had and highly recommend the resort and residence. The tub with clawed feet as well as an outdoor shower were very nice touches.

We took a three day wellness package and loved it -- the inclusion of the food package was an added plus as the food, although five star caliber, is expensive.

In particular, we loved the staff doing the wellness classes. Mark the meditation instructor has become a daily reference to us -- he changed our lives and we are hoping to return for more classes. It doesn't get much better than meditation overlooking a deep gorge in the jungle. The guys leading the hydrotherapy class are a blast, and the ladies at Kudos are spectacular - so kind and attentive.

  • Stayed: February 2012, travelled with family
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1  Thank Calif0rnia007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2012

I have now been twice to this estate, two years apart. Both visits were great. The food, staff, activities and environment are all fabulous. Say no more.

  • Stayed: January 2012, travelled as a couple
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Thank Goon72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2012

Well worth all the raves - I loved it and will be back (but of course I have comments). I'm going to focus only on BREAKFAST and THE GYM (to not repeat other reviews):

1) breakfast: is fascinating, a highlight of the day and really takes you places no hotel breakfast has ever taken you before. You are a long way from a Hilton breakfast buffet: it is all a la carte and in terms of content there is no concession to the waffles crowd - it is all about interesting raw food and unrefined choices, including a porridge made of young coconut that is incredibly filling and makes you feel virtuous. Perfect after a strenuous 7 aim hike followed by yoga. The only problem is that you get one item from each category and they try to be very strict about this. We had a major drama because we wanted extra fruit and none of the breads, but this was not possible. At the price point people are paying, they should just let guests eat what they want.

2) the gym: this is really the only major point at which this spectacularly gorgeous and well-appointed place lets the guest down. The gym is very much an afterthought, a rundown space with a crumbling floor and equipment that is antiquated and breaking down - not what one would expect of a health-oriented establishment really. The main strength-training equipment is a creaking and ancient multi-gym and some rather low-weight dumbbells. Limited stretching mats. For cardio, just two treadmills, a cross-trainer and a rowing machine (all pretty dated). There is a TV screen to be shared by all the cardio machines and two headsets that are supposed to work at distance but did not. It rained constantly and we were disappointed we couldn't get good workouts in the downtime.

  • Stayed: January 2012, travelled as a couple
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2  Thank Superdeluxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliManager, General Manager at COMO Shambhala Estate, Bali, responded to this reviewResponded 27 February 2012

Dear Superdeluxe,

Thank you for your review on TripAdvisor. I am happy to read that on most accounts your visit to COMO Shambhla Estate was "Well worth all the raves", and that you plan to return.

I would like to apologise that your request at breakfast to replace breads with more fruit selections was not handled with more grace and poise. Replacements and substitutions are not normally any problem at The Estate, and we are so sorry this turned into what you call "a major drama". Please trust that we have taken the necessary steps to ensure that when you do return, and future guests to COMO Shambhala Estate visit as well, they will enjoy their dining expoereicne without out any hindrance caused by personal requests.

Regarding your comments about our gym, with views into the Ayung Ridge, occupies its original space within The Estate. One of our missions at COMO Shambhala Estate is to encourage a holistic approach to fitness and wellbeing. As such, I do hope that despite the weather, you were able to experience some of our other fitness venues such as our yoga and Pilates pavilions. It was a shame that it rained so much during your stay and that you did not have the opportunity to try our rock climbing wall, outdoor jungle gym, or, the best cardio workout we offer here - "The Estate Walk"! All of the equipment at our gym is just 5 years old, and we do have plans to upgrade the machines in the near future. I personally feel your review of our gym is somewhat unforgiving, but humbly accept your comments in the spirit that you intend them. They will certainly contribute to a better product when the time comes for us to upgrade our facilities.

Once again, I thank you for your valuable review, and we sincerely look forward to welcoming you back for your return stay with us.

Siincere regards,

John W. Halpin
General Manager

COMO Shambhala Estate
Banjar Begawan, Desa Melinggih Kelod
Payangan, Gianyar 80571
Bali, Indonesia

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