Overall I gave this a "3", but this reflects a "4" for rooms and location, which are very good, but "2" for service which needs to be improved.
This is a relatively new hotel and the villas are nicely designed and decorated. The location and environment is beautiful, but not stunning (for stunning views of the rice paddies, Samanvaya Villas around the corner would be a better choice).
But the hotel has not yet fully got its act together with regards to running the villas. Some examples: no complimentary water in the room (how much would it cost?!) No fridge in the room. I couldnt even find a waste basket in the room. No a/c provided which is at odds with the quality of the villas(though being in the mountains, it's not too hot at night).
The room was large, nicely decorated, with a large terrace with great (but not stunning) views. Quiet location next to terraces growing chillies, papaya, rice and so on. Room wasnt spotlessly clean (they need to train the staff to clean the top of the shower divider for example). Water pressure in the bathroom was somewhat unreliable.
Nice dining area but the food is nothing special and service very slow.
Wifi internet only in the dining area, and poor connection (off and on, mainly off!)
In summary, I think some previous reviews are over-rated. Great views and location, very nice rooms, but service and facilities do not match. They could do with some more highly trained and service oriented staff.
For info, the location on Agoda Maps and indeed Google Maps are both incorrect. In fact, even the directions on the hotel website are not fully correct (it seems they copied directions for nearby Lihat Sawah, which is where the directions will take you!). The correct location is: S 8° 28’ 29” E 115° 26’ 35” (if you put that into a GPS satnav, or into google maps, you can find where the hotel really is!)
- Official Description (provided by the hotel):
- We are a small secluded hideaway in the hills of east Bali. Just three villa rooms over-looking the Sideman Valley. The views are all of the way to the coast of east Bali. No traffic, No Noise, just the peaceful surrounding rice fields of Sideman. ... more less
- Reservation Options:
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- Also Known As:
- Villa Pelangi Sidemen Bali