I stayed in the so called "smart inn", a part of the hotel which is located in the back side of the hotel and you need to walk about 10 minutes to reach the "smart inn". apparently, all the superior rooms are locates in the smart inn. well, they don't say that when I booked their hotel through online travel agent. I just knew that after I arrived at the hotel.
Room was just okay. the bed sheet was not white, it was a bit yellowish. water heater in the bathroom wasn't working really well, sometimes there was hot water coming out, sometimes it was just cold water. for me, it was like staying in a 2 or 3 stars hotel with the price of a 4 stars hotel.
one good thing is the housekeeping worked quite fast to address guest's needs such as tissue and towel. this hotel only provides bath towel, they don't provide hand towel. front office staffs were inexperienced. they could not even try to help me with my room. breakfast buffet was just standard (rice, meat, bread, juices, salads, etc) and you need to find the table alone, there was no attendant in front of the restaurant to help you find the table and all the waiters were very slow in cleaning up the dirty tables.
overall, this was not a nice experience to stay in this hotel.
- Official Description (provided by the hotel):
- Le Dian Hotel is designed based on a concept of embracing innovative and creative architecture with local inspiration. Le Dian Hotel has an impressive range of both business and leisure facilities which includes a ballroom to cater up to 450 people plus 10 meeting rooms to accommodate 10 to 150 people, restaurant, lobby lounge, pool restaurant, a large free-form pool, fitness center with state of the art equipment, spa and massage, tennis courts, music room and karaoke. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline and Agoda so you can book your Le Dian Hotel Serang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.