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“Very good hotel and Best for Money” 5 of 5 bubbles
Review of The Arista Hotel Palembang

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The Arista Hotel Palembang
Ranked #3 of 49 Hotels in Palembang
Jakarta, Indonesia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very good hotel and Best for Money”
5 of 5 bubbles Reviewed 9 December 2013

I stayed in the hotel in last November 2013 and that was my 4th time. I think this may be one of the best hotel in Indonesia outside Jakarta. I was staying with my business colleagues and booked 5 rooms.

The room is very spacious, very clean, and they have everything working properly. Air conditioning, Water Heather, Nice and comfy bed, all the lights are good, windows and doors are good, and all the amenities are there.

They also provided 2 bottled-water and they keep adding 2 everyday even if I still have 1 unopened in the room. Very nice. I like when hotels pay attention to all the details because I pay attention to the details. Even to the dirt in the sills.

The price is good, affordable, and from my experience so far, it's worth every penny.

They have a new restaurant at the lobby called BRAVA and I like that restaurant very much. Everyday we spent hours in the restaurant. They have very nice interior design, very nice music (not so loud), and nice service too. No one in the restaurant though, unfortunately. But i admire the owner really pay attention to every details. Food is awesome too. Highly recommended.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Andre P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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161 reviews from our community

Traveller rating
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    23
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Level Contributor
75 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 5 December 2013 via mobile

Do you remember Horizon Hotel in Palembang?
They are already change their name to Arista Hotel but i think they have a different management. The different from the bed room is lighting. Horizon Hotel used white colour for light, Arista use yellow.
Receptionist very helpfull, they help me while i can not use wifi in my room until done.
Foods taste is "combination", dimsum is not delicious enough, bakery is not bad, and they have a few of fruit (jackfruit, peach, papaya, pineapple, watermelon etc) and we have wifi access.

Stayed December 2013, travelled on business
Helpful?
Thank Fnras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
4 of 5 bubbles Reviewed 19 November 2013

I spent 2 nights in Arista Hotel. The room is clean, big enough and so comfy. The location is great, near shopping mall and Indomaret. Food in the restaurants was also very good and yes they have pempek and mi celor for breakfast. The ballroom is also huge, the pool is okay and there's also a fitness center. All staffs are very friendly and care to help. I would recommend a stay at this hotel :)

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ariziaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 7 November 2013 via mobile

The beat point is the hotel itself. I spent one night in Superior room. The receptionist gave me a corner front room face to main road and swimming pool. The room is spacious, clean, and so comfy to stay. But unfortunately there is no bathtub for superior type. But it didn't lower my satisfaction.

For breakfast, there are various menu including western, Asian (Chinese or Indian), and od course Indonesian menu. They taste so yummy. Not enough there are many type of dessert and cookies to complete the breakfast.

In addition the staffs here are friendly, good looking, and cooperative.

Furthermore, its location is just so close to Palembang Square Mall, Palembang Sport and Convention Centre, and Kampus Area. By this you can easily find a place for dinner with local Palembang or national franchise restaurant.


Overall, staying at Arista Hotel will never be a wrong choice.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sulistiyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 July 2013 via mobile

I work in Sumatra and had to spend a night in Palembang. I got booked into the Arista Hotel and once I arrived and checked in, I was not disappointed. GREAT location, near the Square Shopping Mall, which has many stores.
The hotel rooms were clean, and the bed fantastic. Food in the restuarants was very good, and the wine selection stunning.
I would recommend a stay at the Arista!

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AB_CutRock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
85 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 29 December 2012

It's convenience, in mid town, very good location for business traveler. I like the room coz it's wood floor and clean. The breakfast was superb and the staffs at the restaurant was even more superb. they notice me the first day coz I asked for a yoghurt which they don't have it on the display. This lady just quick helped me and served me the yoghurt. for the next 2 days, everytime I came, She just asked me if I want the yoghurt and she just served it as she already prepared it exclusively for me. I was honored. I also like the pool.. it's square and it's proper for swimming back and forth. the pool's boy was also very friendly and helpful.. I wish I remember his name, coz he's surely should get a recognition for his genuine caring. Amazing.. Amazing people you have there, dear Arista Hotel..

Room Tip: don't choose 3rd room floor coz the security door likely to not working..
See more room tips
  • Stayed June 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Maeza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 24 September 2012

spending 2 night ini this hotel for business, is really made the day...clean and spacious room also great ambience..the variety of food at the restaurant also has a high standard and choices..it's delicious...the minus of thsi hotel come from the staffs...not too friendly, not too communicative..i think they need some training..

  • Stayed September 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Lala_Vano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Arista Hotel Palembang

Property: The Arista Hotel Palembang
Address: Jln. Kapten A. Rivai | Komplek Taman Mandiri, Palembang 30129, Indonesia
Region: Indonesia > Sumatra > South Sumatra > Palembang
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 49 Hotels in Palembang
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Arista Hotel Palembang 4.5*
Number of rooms: 142
Official Description (provided by the hotel):
The Arista Hotel Palembang is located in the heart of Palembang close to the business and government district. It is only 25 minutes away from the Sultan Mahmud Badaruddin II International Airport. The hotel provides 141 rooms & suites, both smoking and non-smoking rooms.The Arista Hotel Palembang offers ideal access to the very best parts of Palembang city. The hotel is a 9 story building, located in the area of Taman Mandiri office cluster on Kapten A. Rivai Street. The hotel is just one block away from Palembang Square Mall, Palembang Sports Hall Sriwijaya Stadium, Local & International Banks, and Government Services. As a business hotel we provide different facilities such as a Business Centre and Banquet Amenities all with high quality equipment and well trained staff. For leisure the guests can enjoy the Restaurant & Bar (1000 Rasa Coffee Shop, Golden Dragon Shark's Fin & Abalone Restaurant, Brava Italian Ristorante and Onyx Lounge), the Fitness Centre & Swimming Pool and the Sauna & Spa.The Arista Hotel Palembang also targets to become a "One Stop Hotel in Palembang" in an effort to combine markets for business and leisure, aiming to become the most complete hotel in Palembang.The Arista Hotel Palembang | Unique Chemistry. ... more   less 
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