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“Decent accommodations, bad restaurant”
Review of Merey Hotel

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Merey Hotel
Ranked #2 of 11 Hotels in Karaganda
London, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Decent accommodations, bad restaurant”
Reviewed 24 January 2014

First the positive: comfortable room, hard mattress (my preference - made for a good night's sleep), nice shower and the temperature control for me was just right (important as it was freezing outside, but too hot is also bad). They did forget things occasionally in the service - toilet paper one day, towels another - but this was quickly fixed when pointed out.

Now for the negative: restaurant was terrible. What you order and what you get for breakfast are completely different. On one day I ordered muesli and got cornflakes, scrambled eggs and got an omelette, salami and got sausages! As for dinner, dishes as simple as salads and soups regularly took over an hour to materialise. Bread was generally stale. Half of what is in the (long) menu is unavailable day after day - there seems to be no concept of stock management at all - and the rest is a complete lottery when it finally does arrive with key ingredients missing or substituted with inferior replacements with no word of explanation or apology (let alone reduction in price). Order the same dish twice and it can appear completely different each time. Go elsewhere for your nourishment if possible!

(Also frustrating for me was the complete lack of a fitness facility of any kind - not great when you're there a while and the food tends towards the stodgy...)

Room Tip: Rooms on the ground floor of the annex at the back can be subject to car park noise and a bright lig...
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank UKvisitor2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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22 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Russian first
  • Turkish first
  • Any
English first
Riga, Latvia
Level Contributor
245 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
Reviewed 16 November 2011

Stayed here twice in 2011 year. The hotel is really great. Very comfortable and clean rooms. Excellent restaurant and breakfast. The staff is really helpful. Location is also good. Best recommendations.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank AleksejsG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Merey Hotel

Property: Merey Hotel
Address: Michurin str. 11, Karaganda 100019, Kazakhstan
Region: Kazakhstan > Karagandy Province > Karaganda
Hotel Style:
Ranked #2 of 11 Hotels in Karaganda
Price Range (Based on Average Rates): £
Hotel Class:4 star — Merey Hotel 4*
Number of rooms: 20
Official Description (provided by the hotel):
Hotel Merey consists of two buildings of modern design, created with Austrian technology one of which has VIP class. The hotel has 20 spacious comfortable rooms, including 2 VIP suites. All rooms are equipped with individual water supply, heating, general conditioning, satellite TV, telephone with intercity and international access, high speed internet, minibar, safe deposit boxes. The hotel offers 24 hours room service, restaurant, bar, pool and sauna. The hotel has parking, car rental, laundry. The price includes full breakfast, mini-bar, one hour of billiards and one hour of sauna with steam room, swimming pool, shower and spacious lounge. ... more   less 
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