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“Average Hotel”
Review of Imperial Hotel

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Imperial Hotel
Ranked #6 of 20 Kluang B&B and Inns
Reviewed 21 August 2012

A newly opened hotel in June 2012. We booked a family room (two queen size beds) that cost us RM320 with no breakfast.

Location wise is good and there are many eateries around. There’s a 24-hour McDonald, Domino Pizza across the road and 7-Eleven is just next to the hotel. Free wifi but speed was average.

The carpet was clean but when I stepped on one part of the carpet, I could feel something underneath sharp that poked on my feet. I took a close look and saw nails on the carpet. Instead of using adhesive glue to stick the carpet to the floor, nails were used instead. Please be careful if you are bringing children to stay in Room 102.

The bedsheets and towels are clean. There was no bath tub, no hands towel. It will be difficult to bath children as the shower head is attached to the ceiling. There’s only one washing area in the toilet. That means if you need to wash your hands, you will have to wait for someone to finish using the toilet.

We stayed at 1st level. It was noisy at night. You could hear moving cars and bikes and even free music from the opposite shop houses.

We were asked if we would like to have English or Chinese Newspaper but there was no newspaper given at all??? Not even the next morning!

Room Tip: Toothbrush, foam soap, shampoo, hand soap, comb, towel, shower cap and hair dryer are provided.
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  • Stayed: August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank Jolyn09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 14 May 2016 via mobile
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Stayed: May 2016, travelled on business
Thank HiElisabet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Imperial Hotel

Address: No 1 Jalan Syed Abdul Hamid Sagaff, Kluang 86000, Malaysia
Region: Malaysia > Johor > Kluang District > Kluang
Amenities:
Hotel Style:
Ranked #6 of 20 B&Bs / Inns in Kluang
Price Range: £20 - £50 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Imperial Hotel 2*
Number of rooms: 24
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