We got an overnight accommodation at europa mansionette and purchased it through online (metrodeal) we made this purchase few months ago to ensure that we won't worry on accommodation when we arrive at Cebu after our long stay at Bantayan island. So we decided to call the hotel a day before our check in date. We called all the available nos. posted on their website. That includes all cellular phone and landline nos. they never answered our tiring calls. We asked all the taxi drivers but nobody knew where it is. Asking a landmark of their location was a pain in the [--] since they are not even answering our calls when we kept calling them the day before. We opted not to bring our ipad thinking that less valuable travel is better, besides all accommodations has ben taken cared off. Smart phone signal is not that effective so we had to go to the mall for internet connection to visit their site to look for another contact info. For us to ask them nearest landmark of their address. We were so tired from the bantayan land trip, which is a total of 4 hrs. And 2 hs. Waiting time. So u can really imagine our exhaustion from the trip and hunger yet we prioritized of trying to call them first coz we need to leave our stuff first. But just calling them made us promise that no more metrodeal deal ever again. These kind of promo is without consideration. They will temp you with the deal but you had to lose your mind first before you can get hold of them. If they don't want people calling them, they should not post their nos. online. The exact reason why we make plans very ahead of time on the scheduled trip for us not to worry anymore on the accommodation but just purely fun.
The location is also inside the street so very inaccessible and difficult to find the europa mansionette. At some point, We are so broken-hearted with the trip. They should really consider very good customer service if they still want to operate in the coming months. Overall, if you don't wanna kill yourself from being pi**ed off, better search for another place to stay. We would spend more than experience this tragic experience with them.. Never, ever.
- Official Description (provided by the hotel):
- Be transported to a Euro-Mediterranean setting. Feast your eyes and senses for a cozy accommodation. Europa Mansionette Inn is a European inspired inn nested in the heart of the business, industrial and entertainment center of Mandaue City, Cebu. You will be greeted and served by our warm, friendly and honest personnel, as we provide you with a classy European chic and cozy accommodation with personalized service at very affordable rates. ... more less
- Reservation Options:
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- Also Known As:
- Europa Mansionette Hotel Mandaue
- Europa Mansionette Inn Cebu Island/Mandaue