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“Excellent Service!”
Review of Alpa City Suites

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Alpa City Suites
Ranked #4 of 14 Hotels in Mandaue
Reviewed 21 April 2014

Firstly, I would like to compliment on the doorman who greeted us with a smile when we went there. The reception were very friendly and attentive to our needs (particularly there was this one staff and I think her name was Emmerey).. The stay was worth the pay except for the housekeeping staff who are noisy in the hallway and towels seems old...I would gladly recommend this hotel to my friends.

Room Tip: I highly recommend the kingsize bed.
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  • Stayed: April 2014, travelled solo
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1  Thank kylie j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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93 - 99 of 264 reviews

Reviewed 19 April 2014

Used Alpa Suites 4 times over March / April this year, good sized and clean rooms. Staff friendly and helpful especially doorrmen and bell boys(with one exception on reception, a smile wouldn't hurt). The location is not picturesque, but felt safe when walking in the area of an evening. Journey time to Malls quick and cheap in a taxi.
Good selection and quality of food at breakfast

  • Stayed: April 2014, travelled as a couple
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1  Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2014

This hotel is excellent. Friendly staff, and great location as its near ayala, and not too far from SM mall. if you want to save money regarding laundry you can walk down about 1/3 a block and there is a laundry shop that is inexpensive and good.

  • Stayed: February 2014, travelled solo
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Thank JimFonston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014 via mobile

The staff are friendly and very helpful except for the front desk who were not that attentive as compared to the doorman and the bellboys. The room is splendid, and the buffet breakfast is yum, though not that many choices as what I'm used to at another hotel in Mandaue. Oh, and there is lesser possibility of leaving stuff in the room upon check out because they make sure to thoroughly check the room and give to you your left items.

Stayed: April 2014, travelled on business
Thank Zola M D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2014

My room was clean and the interior was very good quality. Like a good Sheraton in the States in the 70s, but with a hard wired LAN. The restaurant was above average, and I really enjoyed the Lapu-Lapu fish. My Filipina guests, my fiance and her cousin, really liked it too. Great bang for the buck, and location in Mandaue City is good. I go there every time I arrive in Cebu or have a morning flight from Cebu.

  • Stayed: August 2013, travelled as a couple
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Thank Peadar5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2014 via mobile

Great price, good location, great rooms, fantastic breakfast, great staff

I had no reason for not to give 5 stars. Not a single thing to complain about. well perhaps that wifi is only at lobby, but rooms still have ethernet. That didn't help with my iPad.

Stayed: March 2014, travelled with friends
Thank oidberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpa City S, Director of Sales at Alpa City Suites, responded to this reviewResponded 17 March 2014

Thank you for such a lovely comment packed with gusto. We hear you on the internet connection and are working on this.

Warm Regards,
Anna Galicia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2014

Alpa City Suites Hotel is great for many reasons but Is kinda let down by it's location.
However, let me cover the god first because there are many good things to mention. First and foremost, the staff in any business are the front line and the key to success or failure. I found the staff to be extremely friendly, professional and helpful. I had a few teething problems with the temperature of the shower the wi-fi and the TV. All of these issues were resolved very promptly and curtiously. There is also a free wired internet internet connection for faster speed in every room, something you don't find in many other hotels. The room was clean and had complimentary tea and coffee as well as two complimentary bottles,of water which were replenished every day.
The restaurant menu was excellent, the prices very reasonable and the food was tasty and well presented. Special mention should be given to the breakfast as it was excellent and included in the price of my room.
The only thing that let the place down was the actual location. It is on the corner of a very busy 4 way junction and crossing the road was somewhat hazardous. The noise was not an issue though as we were high enough to not notice it too much.

Room Tip: Ask for a room on the opposite side of the highway.
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  • Stayed: January 2014, travelled as a couple
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Thank 2fletch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alpa City Suites

Address: Hernan Cortes corner F. Cabahug sts., Mandaue 6014, Philippines
Region: Philippines > Visayas > Cebu Island > Mandaue
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #4 of 14 Hotels in Mandaue
Price Range: £24 - £37 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alpa City Suites 3*
Number of rooms: 84
Official Description (provided by the hotel):
The newest all-studio suites hotel. Strategically located at the border of the cities of Cebu City and Mandaue, we are very near major shopping malls (SM Mall, Ayala Mall and Terraces, Park Mall), Cebu Business Park and Asiatown IT Park, churches restaurants, Cebu International Convention Center, the seaport, white sand beaches and the international airport. ... more   less 
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Also Known As:
Alpa City Hotel Mandaue
Alpa City Suites Cebu Island/Mandaue

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