We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Owners are cheaters” 1 of 5 bubbles
Review of Collingwood Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Collingwood Hotel
Ranked #26 of 27 Hotels in Nuwara Eliya
Krakow, Poland
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Owners are cheaters”
1 of 5 bubbles Reviewed 6 February 2014

Owners of this hotel think that they can cheat on their guests. The first problem was the fact, that before our stay, we agreed to pay 2500 rupees per room per night, but eventually we had to pay more. Unfortunatelly at the beginning of our stay, we signed a piece of paper, where, besides personal data, were small notation, that they overcharge 10% of whole amount of money. Additionally, when we wanted to pay one day at evening, they didn't agree and said that we will pay the next day. It was because we could move to another hotel for one night, if we found out that they will overcharge us.
The second problem was the fact, that when we said at the evening that we will be leaving the next day, they turned off hot water (in Nuwara Eliyia was very cold at the time).
I don't recommend this hotel!!!

  • Stayed January 2014, travelled as a couple
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Ewelina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

87 reviews from our community

Traveller rating
    10
    7
    5
    9
    56
See reviews for
15
29
8
Business
0
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed 31 January 2014

Dont even get close to this place, they have no idea of what they do. Food desgusting after waiting more than one hour. We asked plain grilled chicken for the baby and it was covered of ketchup, onion soup cold with black burned bitter onions, steak covered of salt, chips brown and cold, sweet and sour chicken in a fluo sauce. They also charged 10% service charge without advising in the menu. Staff rude and unprofessional. Very bad experience.

  • Stayed January 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank KatSicily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Nuwara Eliya hotels

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 11 January 2014 via mobile

This hotel is terrible. The rooms are rundown and I had to chase the staff to obtain towels and soap an hour after checking in. The reception was empty when I went looking for help and staff were outside chatting with little regard for their 'guests'. Pigeons are nesting in the roof so the top floor is noisy. In addition to this, I was told that they would accommodate my driver but in fact he was left to sleep in his car in the cold. After a couple of hours I departed and forfeited the 1000 rupees deposit.

Stayed January 2014, travelled solo
Helpful?
1 Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colombo, null, Sri Lanka
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 19 October 2013

Poor hostilities, rude staff, low quality expensive food, not recommend for stay all I say is bad bad bad bad should not stay ever only thing good about this place is location and that's it. Must say this is the worst hotel in unwary eliya

Room Tip: Do not stay at this hotel
See more room tips
  • Stayed October 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Somadewa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmedabad, India
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 23 September 2013

nuwara eliya is a great destination , in fact we liked it better than kandy .. as we reached without booking , it took us some time to settle .. collinwood is an average stay hotel with only advantage of its location & price .. rooms are very average with not much facilities ..

Room Tip: please do check rooms before you finalize them ..
See more room tips
  • Stayed August 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Maqsud D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 7 August 2013

We stayed there two nights. All rooms of the hotel were still empty and all doors of the empty rooms were open all the time (so we could see all rooms). They charge different prices for all rooms, for expample "lake view" is 10 Dollar more (the other side is much calmer, because there is no traffic). It is very expensive for what you get: A basic room with a lot of things which are not working. No warm water, televison and telefon were not working. We asked the manager to fix it, he said three times that he is going to do that, but it never happend and in the end they are charging you an extra 10% service fee on the room price...
Nuwara Eliya is very expensive at all, that is why we took this hotel, but it would have been a better choice to spend a little more and take another one, or to skip Nuwara Eliya.

  • Stayed July 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Yvonne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 16 July 2013

We stayed in a room overlooking the racecourse and the view was magnificent. Having looked around quite a bit must say this was well worth the money we paid The food was also excellent, the staff were very friendly they also arranged a tour to Horton Plains which was one of the best experiences we had during our stay in Sri Lanka

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ragnild55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Nuwara Eliya hotels
0.2 mi away
Alpine Hotel
Alpine Hotel
#21 of 27 in Nuwara Eliya
3.0 of 5 bubbles 147 reviews
0.2 mi away
Glendower Hotel
Glendower Hotel
#19 of 27 in Nuwara Eliya
3.0 of 5 bubbles 241 reviews
1.5 mi away
Midky Hotel
Midky Hotel
#10 of 27 in Nuwara Eliya
4.0 of 5 bubbles 210 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Winter Cottage
Winter Cottage
#20 of 27 in Nuwara Eliya
3.0 of 5 bubbles 7 reviews
1.4 mi away
Tanzanite Mount View Hotel
Tanzanite Mount View Hotel
#17 of 27 in Nuwara Eliya
4.0 of 5 bubbles 251 reviews
0.3 mi away
Heaven Seven Hotel Nuwara Eliya
Heaven Seven Hotel Nuwara Eliya
#12 of 27 in Nuwara Eliya
3.5 of 5 bubbles 326 reviews
Show Prices
Show Prices
Show Prices

Been to Collingwood Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Collingwood Hotel

Property: Collingwood Hotel
Address: No. 112 Badulla Road, Nuwara Eliya, Sri Lanka
Region: Sri Lanka > Central Province > Nuwara Eliya
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #26 of 27 Hotels in Nuwara Eliya
Price Range (Based on Average Rates): £

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing