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“Heaven Seven recommendation”

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Heaven Seven Hotel Nuwara Eliya
Ranked #11 of 28 Hotels in Nuwara Eliya
Singapore, Singapore
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Heaven Seven recommendation”
Reviewed 13 April 2014

The food here was fresh and the best we tasted while in Sri Lanka. Nuwaara Eliya has locally grown fruit and vegetables and the young chef certainly know how to make the most of the fresh produce. Service was very friendly and efficient.

Room Tip: If you are looking for friendly service and good food in a boutique hotel, then this is just right...
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meg_johnson4223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hi62, Manager at Heaven Seven Hotel Nuwara Eliya, responded to this review, 9 September 2014
Dear Guest,

Thank you very much for taking the time to share your kind review. It is great to hear of your pleasant experience. We appreciate and value your feedback and kind recommendation.

It is always a pleasure to have you with us, and we hope to welcome you again, soon.

Wishing you all the best.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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347 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Florida
Level Contributor
285 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 24 March 2014

The entire staff at Heaven Seven is very service oriented. The manager is pleasant and helpful. Our room was a bit cold so he provided us with a small space heater.
The dining room was nicely arranged and all of the tables were full. The food was served beautifully but it wasn't to our tastes...I would have preferred having Sri Lankan food rather than European style food prepared with the wrong ingredients and spices.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shar1805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hi62, Manager at Heaven Seven Hotel Nuwara Eliya, responded to this review, 9 September 2014
Dear Guest,

Thank you very much for your review.

We are happy to hear of your pleasant experience, and thank you very much for your feedback. Your comments are valuable to us and have been shared with our management and staff.

Thank you for choosing Heaven Seven. We hope to welcome you again, soon.

Wishing you all the best.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Wales
Level Contributor
133 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 22 March 2014 via mobile

We stayed here for one night on our tour of the island and it is very comfortable, staff are friendly and helpful, rooms are fine and the food is wonderful. We wanted to sit and chill out with a drink but there is nowhere really in the hotel to do that as unfortunately the night we were there it was raining really heavily, otherwise there is a very nice outdoor seating area just off the restaurant, so we sat in the restaurant and had a drink, there is also wifi available in there

Stayed March 2014, travelled as a couple
Helpful?
Thank TravellingRooster42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hi62, Manager at Heaven Seven Hotel Nuwara Eliya, responded to this review, 9 September 2014
Dear Guest,

Thank you very much for your kind review.

We value and appreciate your feedback very much. It is certainly delightful to hear that you enjoyed your stay at Heaven Seven. We would like to inform you that our hotel is being expanded to offer more rooms and services for all our guests, and the expansion will be completed in the coming weeks.

We thank you for staying with us, and hope to welcome you again, soon.

Wishing you all the best.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Izmir, Turkey
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 February 2014

We stayed that hotel with my wife, they gave us really nice suite...İt's true that it's not close anywhere but very nice to keep calm and peaceful place...İf you have car, actually it's really close to everywhere...Food and service were so cool...Only foods are expensive for Sri Lanka standard....

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank egemennemli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hi62, Management Company at Heaven Seven Hotel Nuwara Eliya, responded to this review, 1 March 2014
Dear Sir,
Thank you very much for the good comments. We at Heaven Seven are happy you enjoyed our services. We look forward to meet you once again at Heaven Seven.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colombo, Sri Lanka
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 February 2014

I shall stay in this hotel over and over again.

Firstly the food. Chef Eranga creates magic with what he puts on the plate; his 'gourmet creations' are far above what is found, in the best five-star fine dining restaurants in Colombo. The absence of a wine list is not an issue, because the Cargills Food City supermarket (walking distance from the hotel) is well stocked with fine wines and other liquor and the hotel does not charge corkage if you bring your own liquor.

The hotel Manager Charles exudes an infectious natural charm, that has a very positive effect on the staff and guests, and you leave the hotel wanting to come back over and over again. This is a quality hard to come by, even in the most luxurious of five-star hotels in Sri Lanka.

The rooms are cozy and comfortable, with tea and coffee making facilities. The bathrooms are very clean with hot water. The addition of a few rugs will be good, as the floor is very cold.

The temporary construction site adjoining the hotel is not an issue, unless you want to sleep the entire day, without exploring the beautiful sites and surroundings of Nuwara Eliya.

On the upper floor of the hotel, there is a large living area with a dining table for 6. This is an ideal space for a small private party if one is traveling in a group.

The only drawback I found was in the main dining room, where some of the tables and chairs are badly designed. One with large thighs might be squashed between table and chair and some unnecessary wooden bars on the chairs prevent comfortable seating. However, there are a few tables without these 'obstacles'.

On the whole, this is a very comfortable, friendly and homely hotel with exquisite food and service.

Room Tip: The rooms on the 1st floor have the best view.
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SharminiSerasinghe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hi62, Manager at Heaven Seven Hotel Nuwara Eliya, responded to this review, 9 September 2014
Dear Guest,

Thank you very much for taking the time to share your descriptive review.

We are delighted to hear of your Heaven Seven experience, and value and appreciate your generous feedback. Your kind comments will be shared with our management and staff.

We would like to also take this opportunity to inform you that our property's expansion will be done shortly. Additional rooms and services, including a bar will be available upon its completion.

Thank you for staying with us. We look forward to welcoming you again, soon.

Wishing you all the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Margate, UK
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 February 2014 via mobile

Basic hotel with friendly staff BUT do not stay here if you want to sleep. Builders were working until 11pm then resumed at midnight right next door to hotel - they are building an extension. The manager lied and said they would finish by 5pm and not start til 8am. If you enjoy the sound of cement mixers, sawing, drilling and men shouting at each other all night then this is the place for you! Even though we changed rooms it was still noisy at the front of the hotel - the manager avoided us in the morning, greeting other guests but not myself and my daughter

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vanessabc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hi62, Manager at Heaven Seven Hotel Nuwara Eliya, responded to this review, 10 September 2014
Dear Guest,

Thank you for taking the time to write your review.

Please accept our regrets for the inconvenience caused to you during your stay at Heaven Seven. We made our best effort to avoid any disturbance caused to guests during the on-going construction, and are very sorry to hear of your experience. Heaven Seven has been expanded to offer more rooms and services, and all the ongoing work will come to an end in the coming weeks.

We are glad that you did appreciate our property and the staff, and hope you will come back to visit us again, soon. It's always a pleasure to have you with us.

Wishing you all the best.
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Travellers are raving about these Nuwara Eliya hotels

Bishop Auckland
Level Contributor
78 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 February 2014 via mobile

Pleasant small hotel with little area to relax. Wifi in the restaurant. No frig or tea/coffee making facilities in bedroom. Reasonable meals, but little choice. No bar, but would sell a can of beer or glass of wine. Pleasant staff

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Jon2512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hi62, Manager at Heaven Seven Hotel Nuwara Eliya, responded to this review, 10 September 2014
Dear Guest,

Thank you for sharing your review.

We appreciate the comments on your stay at Heaven Seven. Our property has been expanded to offer more rooms and services, and all the work will be completed in the coming weeks. The expansion also includes a bar that is now attached to the property. We would love to have you with us if you ever revisit Sri Lanka.

Thank you for staying at Heaven Seven.

Wishing you all the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Heaven Seven Hotel Nuwara Eliya

Property: Heaven Seven Hotel Nuwara Eliya
Address: No 24 A, Haddon Hill Road, Nuwara Eliya 22200, Sri Lanka
Region: Sri Lanka > Central Province > Nuwara Eliya
Amenities:
Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #11 of 28 Hotels in Nuwara Eliya
Price Range (Based on Average Rates): £
Hotel Class:3 star — Heaven Seven Hotel Nuwara Eliya 3*
Number of rooms: 23
Official Description (provided by the hotel):
Surrounded by lush greenery, Heaven Seven Hotels is located in the peaceful Nuwara Eliya. Free WiFi is available at all areas and guestrooms come fitted with a private balcony. The accommodation is located 1.6 km away from both Nuwara Eliya Golf Club and Royal Colombo Golf Club. Enjoying panoramic mountain views, all the rooms feature a flat-screen TV, a dining area including an oven and a dishwasher. There is also a private outdoor terrace and an attached bathroom. Guests can utilize the free motorbike rentals and free parking facilities. The friendly staff at Heaven Seven Hotels can arrange for various activities including horse-riding, cycling and hiking. Other facilities include car rentals and barbecue facilities. Traditional Sri Lankan-style meals can be enjoyed at the on-site restaurant. Room service is available and packed lunches can be arranged. ... more   less 
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