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“Nice property!! Tasty yummy food!!”

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Araliya Green Hills Hotel
Ranked #4 of 31 Hotels in Nuwara Eliya
Reviewed 7 August 2014

We just came for our dinner first, we were not greeted at entrance which was slightly disappointing.

We walked into the ala-carte restaurant. We were greeted at the restaurant and we met Mr. Iranda who was so professional and service was exceptional, had a very nice conversation after a long travel from negombo. Food was excellent.

We asked whether we could see the property and we were escorted by the guest relations, we forgot to ask her name.

Overall its a 5* star if the pool is constructed.

Will return again!!

Cheers,
Pradee & Guillaume

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank X-flix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naufer S, General Manager at Araliya Green Hills Hotel, responded to this reviewResponded 8 August 2014

Greetings From Araliya Green Hills!!!

We thank you for the lovely comments, We are greatly encouraged by your lovely review.
Please accept our regrets, and we feel disappointed to have seen you leaving our shores.

your comment has prompted us to look more feedback from our guests in order to effect improvements In the near future,

we look forward to providing all our guest a revitalized service.

Thanking you
Naufer Sheriff
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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687 - 693 of 876 reviews

Reviewed 5 August 2014 via mobile

Brand new hotel and yet our faucet was leaking and we had to call maintenance. Also our jacuzzi did not work. The oval shape bath and the rectangular shower curtain do not make sense to me. It does not cover the entire bathtub.

It was nice of the hotel to upgrade our room because we were on our honeymoon. Room was huge with heating. We just asked for an extra blanket. The state of which I should have taken a picture of but was just too disgusted. There were blood stains on them. Ended up not using it obviously.

Breakfast had a tiny selection because it was during the week. Which i found not adequate, nor was the service. Being a restaurant smack in the middle of tea country, they need they inprove their tea experience at breakfast. Don't come with only teabags when you just heard its the dust of tea...We want the better quality! OP or OPF.

If you are looking for a good restaurant, go down the road and turn right. Its called restaurant Two. Dont be put off by the appearance (but dont use the squatting bathroom). The food is really good!

In short: its great for 1 night, but there is a lot to be improved. A simple "how was your stay?" at checkout, would already be an improvement.

Stayed: July 2014
Thank ioNesiaNSt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

This is a new hotel with all the comfort and style that you would expect. We stayed in a super deluxe room which was of a very high standard matching and exceeding the standards of international hotels. The food was excellent with a wide choice to suit all tastes. The hotel is also ideally situated walking distance to the town. All of the staff were friendly and very helpful totally customer focused. In particular Ganga from the front office who made our stay very special. Thank you !

Stayed: July 2014, travelled as a couple
2  Thank Julia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

Stayed for 2 nights during my stay in srilanka for holiday, amazing location so close to main city center yet amazing peace, property is new so was fresh but staff was good and fresh, overall comfort was gr8, rooms were wow and i love flowers at that hotel, it was all rainy so never felt to use pool as was cold like 15 degree as in temperature, food was good but they have limited choice in al carte menu so suggestion to management that please increase the menu options, price are nice and good, just had 1 issue seems that is due to new hotel new work force as while checking out they billed all fine and says okay later while was about be sit in my car and move they stopped and asked me have to consume anything from room bar and also make me wait till they cross checked, i hope you people know you are supposed to do all this before billing and not after billing and greeting good bye to guest. Hope management will look into it and correct it for further guests

  • Stayed: June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank parikshit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naufer S, General Manager at Araliya Green Hills Hotel, responded to this reviewResponded 22 July 2014

Greetings From Araliya Green Hills!!!

We thank you for the lovely comments, We are greatly encouraged by your lovely review.
And we note that your recent stay with us was not as comfortable. Please accept our regrets, and we feel disappointed to have seen you leaving our shores.

your comment has prompted us to look more feedback from our guests in order to effect improvements In the near future,

we look forward to providing all our guest a revitalized service.

Thanking you
Naufer Sheriff
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

This Hotel is Located near the City Centre surrounded by beautiful scenery. It was our first time in Nuwara Eliya and we planned to stay three days there. The Rooms were Great with All the supplies and facilities needed and the tea selection was great. Cleaniness was on its peak and Washroom's supplies such as Hand lotions, Soaps, Shower gels, and Shampoo etc were all High Quality. We visited all the places in Nuwara Eliya as well as It's Nearby cities such as Badula and Hatton. The Selection, Quantity and Quality of The food is great and the best part is that the Hotel Management Respects the likes and dislikes of the People in food according to the religion. Hotel dining is Superb, and Buffet is Excellent. For Families Many Indoor Activites are Available. For these reasons we extended our stay from 3 days to 10 days. This Hotel Is New but The staff is very experienced and management is very talented and here I want to Appreciate some people by highlighting their names, The Resident manager Mr. Pathmasiri Liyanage and Ms. Ganga Pryadharshani for their kindness and hospitality towards the Families Staying there. The Success of this Hotel is that Their Managing Director Mr. P. G. W. Sirisena weekly visits the Hotel For Maintaining their Standard, He is a very kind and loving person. According to the Standard of This hotel the prices Are much Affordable and Cheap. I must add this that these 10 days were the best days of our 1 month holiday in Sri lanka.
I wish to go there again next year with my family.
Best Regards,
Nazir Ahmed
and Family.

Room Tip: The Higher floor rooms are good because It would provide an overall view of the scenery.
See more room tips
  • Stayed: June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Ahmed N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naufer S, General Manager at Araliya Green Hills Hotel, responded to this reviewResponded 13 July 2014

Greetings from Araliya Green Hills!!

Thank you for the lovely feed back we gave you everything we've got,
And we are glad you appreciated them.

And rewarded us with these wonderful comments....

Please visit us again in the near future.

Best Wishes,

Naufer Sheriff
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

The hotel is located near the city centre and the view which can be seen from the hotel is great. The staff was very greeting including the manager, and also we loved your hotel and Nuwara Eliya that we stayed their for 10 days.

Regards,
Haiwer Khan

  • Stayed: June 2014, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Haiwer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

This is a newly made topstar hotel which lays very close to the center of Nuwara Eliya City. We had two wonderful nights at the hotel. The staff greeted us as we were the most welcoming guest and in the two days, they were all (from hotel director, le Chef to the cleaning boy) very interested in what we did and tried to fullfil our very needs. The hotel has a departement of "spa" and we had a most needed legs-massage after our exhausting climp to the Adam's Peak aka Sri Pada - which the hotel had arranged for us. We shall never forget the two fantastic days we had at Green Hills. Thanks to Mrs Ganga for all your kind service, and to Rajitha and his two friends Varuna and Gayan for their guiding us to the Adam's Peak of season in such a responsible and helpful way.
Don't ever hesitate to choose Green Hills - you'll never regret it!!

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank NL33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naufer S, General Manager at Araliya Green Hills Hotel, responded to this reviewResponded 11 July 2014

Greetings From Araliya Green Hills!!!

Thank you very much, You certainly made our effort worthwhile. We thank you and appreciate the valuable time you took to announce it to all prospective visitors to our lovely hotel.

And Thank you very much for highlighting an experience / activity with our lovely hotel .

Look forward to having you with us again.

Thanking you.

Kind Regards,

Naufer Sheriff
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Araliya Green Hills Hotel

Address: No 10 Glenfall Road, Nuwara Eliya 22200, Sri Lanka
Region: Sri Lanka > Central Province > Nuwara Eliya
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 31 Hotels in Nuwara Eliya
Price Range: £110 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Araliya Green Hills Hotel 4*
Number of rooms: 160
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