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“Nice room! Good Spa! Need some improvement on services!”
Review of Silks Place Yilan

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Silks Place Yilan
Ranked #6 of 146 Hotels in Yilan County
Certificate of Excellence
Taipei
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Nice room! Good Spa! Need some improvement on services!”
Reviewed 22 December 2011

It's a very nice hotel. Probably the best in Yilan city. Our family stayed there for a night celebrating my parents' 50th anniversary. The Room was spacious and clean. The service was not up to int'l standard though. Waiters in the restaurants are not professionally trained. One guy was trying to stack up the dishes but ended up spilling the beverage on my sis-in-law. He left without an apology. Other then that, the hotel is a decent hotel. Carrefour and a shopping mall are right inside the hotel. There's a food court in the mall. And Starbucks and donut shops too. The spa was good. Hotels are generally over-priced in Jiaoxi. But Silks Place Yilan isn't too bad.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank g5llchen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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256 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
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English first
Hong Kong
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 October 2011

First class hotel in the centre of the city. Very courteous and charming personal service, both at the lobby and at front desk. Don't forget to have dinner at the lounge. In effect it is a nice western restaurant serving first class food at unbelievable low price. Outstanding service there too.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Francis057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 1 September 2010

Everything is fantastic there, no joke. The bathrooms are... incredible! You can listen to the radio in the room and toilet.

Stayed December 2009, travelled with family
Helpful?
Thank JheongM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Silks Place Yilan

Property: Silks Place Yilan
Address: No.36 Section 2, Minquan Road, Yilan City, Yilan County 26049, Taiwan
Region: Taiwan > Yilan County
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 146 Hotels in Yilan County
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Silks Place Yilan 4.5*
Number of rooms: 193
Official Description (provided by the hotel):
The first Silks Place, the self-owned brand of FIH Regent Group, is introduced to Taiwan with exquisite and top-class posture.Silks Place Yilan-the only international 5-star hotel in Yilan. It is located at 6F to 11F of the largest shopping center in Eastern Taiwan-Luna Plaza, an emerging spot of entertainment and leisure. It is situated at the traffic pivot of Yilan city center, close to the Yilan train station and bus terminal. The nearby area is well-known for the financial and administrative importance of the city, as well as the historical and cultural area in Yilan. The hotel is benefited with the business convenience, rich art and humanistic atmosphere. ... more   less 
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