The hotel was in mid-remodeling when we stayed. We did get a smoking room but yuck, even being a smoker the room smelled like a bar. They have no ventilation at all and we had to keep the window open just to be able to breathe.
The room itself did not have dirt but was not cleaned well. We found a grungy sock peeking out from under the bed, some food item under the TV, a bottle cap under the desk, and a paper airplane between the dresser and the wardrobe.
The hot/cold water pipes must have been hooked up backwards in the shower and sink. You had to turn to cold just to get some warm water. The water was not hot at all.
It also took a full 24 hours to get the room cool enough and we had the air conditioner on full blast.
The room keycards were so sensitive. Several guests were struggling to get into the building through a side door because the keycard readers were not working right.
We stayed at this hotel 2 years ago and did not have these problems. It is in a great location but we probably won't be staying there again. Believe it or not, I am not a picky person but way to many issues with this hotel. The lady that worked the service desk was wonderful though. Very friendly and even joked with us.
- Official Description (provided by the hotel):
- Travel with confidence at Fairfield Inn & Suites by Marriott(R) a hotel with outstanding service for an easy and comfortable stay-at an exceptional value. We are always ready to welcome you to our thoughtfully designed guest rooms and suites with plenty of room to work and relax. Free Wi-Fi throughout the hotel will keep you connected during your stay and our pool and fitness center will help you stay on track. Spread out in our vibrant lobby, with spaces to gather, relax and work. And jump-start each day with our free breakfast, now with more hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt. You'll always find the courteous service you deserve, plus all the little things you expect from Fairfield Inn & Suites during your stay. Ask us about The Fairfield 100% Guarantee where we promise you'll be satisfied, or we'll make it right. That's our commitment to you. ... more less
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- Also Known As:
- Comfort Inn Chillicothe
- Chillicothe Comfort Inn
- Quality Inn Chillicothe Ohio