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Staybridge Suites Hot Springs
Ranked #9 of 45 Hotels in Hot Springs
Certificate of Excellence
Reviewed 27 March 2014 via mobile

I stopped over for the night traveling through Arkansas on business. The hotel was very clean and well kept, friendly and courteous staff, room was very comfortable and quiet. It's a great location on the lake and close to a variety of places to eat.

Stayed: March 2014, travelled on business
1  Thank Marcg72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge S, Director of Sales at Staybridge Suites Hot Springs, responded to this reviewResponded 29 March 2014

Thank you so much for taking your time to write a review on our property. I am so pleased to hear that you enjoyed your stay with our staff and loved our location. We hope to see you on your next trip to or through the Hot Springs Area!

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226 - 232 of 432 reviews

Reviewed 16 March 2014

This is a nice property and appears to be new. It is on a hill with views of Lake Hamilton. Very nice property in excellent condition. I received excellent service from the young man at the front desk that checked me in. There was a problem with my reservation but he was able to correct it promptly.

The room lay out was a little strange with the new hotel floor plan I am seeing more and more of. Namely the bathroom vanity is with in a few feet of the bed without a door to close off noise and light from the partner in bed. A minor complaint but if your husband or wife is an early riser and the other wants to sleep in, it is impossible with this room arrangement.

I saw two guest walking dogs down the hallway. For the rates this particular property charges (especially high during Oaklawn racing season) the property should be pet free. And of course any hotel that allows pets will eventually have pet stained upholstery and carpet.

Room Tip: Ask for a lake view room if a view is a priority. Not all rooms offer lake views.
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  • Stayed: March 2014, travelled as a couple
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1  Thank GilB867
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge S, Director of Sales at Staybridge Suites Hot Springs, responded to this reviewResponded 18 March 2014

Thank you so much for taking time out of your day to write a review on our property. I appreciate you noticing how well we take care of our hotel. The room layout that you speak of is our studio queen suite modeled more for the business traveler with only one person staying. We do have larger suites that have more privacy and would allow your partner sleeping time if one were an early riser.
We are a pet friendly hotel. We are an extended stay and have housed many guests here for 90 plus days from house fires or floods. This helps our guest bring their whole family to the property and feel comfortable here such as a home away from home. We do have a pet fee of $75.00 for 1-6 nights and $150 for 7+ nights of stay. We have all the floors shampooed as well as the furniture and we send off the comforter as well as the curtains to be dry cleaned.
I hope you have a wonderful day and we hope to see you soon!

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Reviewed 1 March 2014

Hands down one of the best places to stay in all my travels. Easily the number one hotel where I thought "wow, I need to go online and give them a good review." Incredibly friendly staff, free dinner (taco bar) with tap beer and wine for the taking, as well as a great breakfast with omelets and sausage. Nice room and great quiet location south of downtown by the lakes, good for a quick jog in the morning. Free laundry too. Refreshing to see so much value along with quality for the price. Still finding hotels nowadays that cost twice as much without so much as a free bagel in the morning. My only complaint would be that the exercise room needs some free weights.

Room Tip: Got to watch a beautiful sunset over the lakes from a south-facing room.
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  • Stayed: November 2013, travelled solo
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Thank Adam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge S, Front Office Manager at Staybridge Suites Hot Springs, responded to this reviewResponded 3 March 2014

Mr. Adam

Thank you for taking the time to write a review about your most recent stay our hotel in Hot Springs, AR! We are happy to hear you enjoyed your stay at our property. I am so pleased to hear that your initial thought was to go online and give us a positive review. Thank you for noticing the efforts our staff put forth to make sure our guest feel at home. We are in the process of acquiring new free weights as well as medicine balls for our fitness center.

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Reviewed 24 February 2014

I have traveled quite a bit lately and this hotel to date is the best so far courteous staff great breakfast bar nightly gatherings during the week. indoor pool work out facility. We stayed in this hotel for over 150 days this year... I would go back here EVERY time I am in the area. I cant say enough good things about my experience here.

Room Tip: I love the water view you get from every angle you are on an island.
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  • Stayed: January 2014, travelled on business
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Thank BryanHouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge S, General Manager at Staybridge Suites Hot Springs, responded to this reviewResponded 26 February 2014

Bryan,
Thank you for taking the time to write a review about your recent stay in Hot Springs, AR!
We enjoyed you, Tommie, and Little Bit staying with us. You guys definitely became family to all of us here.
We miss you guys and hope to see all 3 of you soon!

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Reviewed 10 February 2014

Nice hotel with a comfortable bed. Great room prices. Loved the view of the lake ask for a room lakeside. I didn't realize they had at theater room that would have been nice to use. The hotel staff were really friendly when I called for extra towels I had them within 15 minutes. I agree with another review the elevator is a little slow but no big problem your on vacation relax. Good buffet breakfast. Close to town and racetrack. Will be back in September

Stayed: February 2014, travelled solo
2  Thank 71angel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge S, General Manager at Staybridge Suites Hot Springs, responded to this reviewResponded 11 February 2014

Thank you for taking the time to write a review about your recent, fabulous stay in Hot Springs, AR!
We are glad you enjoyed your stay with us and can't wait to see you again in September. Hopefully in September we can extremely please you you will give us 5 stars on your next review!

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Reviewed 7 February 2014

Have stayed here in past and it was ok. The desk personnel have become very curt to guests. It's like they are doing us a favor by letting us stay there. Booked 3 nights. Stayed 2 nights and asked to leave prior to third night. Told us we would get billed irreguardless. The request was made prior to the 6pm cutoff time.We will be staying elsewhere where travelers are treated with appreciation,

  • Stayed: March 2013
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1  Thank theumpire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge S, Director of Sales at Staybridge Suites Hot Springs, responded to this reviewResponded 11 February 2014

Thank you so much for taking time out of your day to write a review on our property and staff. First and foremost, I would like to apologize for your displeasure with your stay and how you felt mistreated. There is a cancelation policy that you have to cancel by 6 p.m. the night before to not have an early check out fee. I am sorry if there was any confusion on our part for this occurring. If you feel that we have made a mistake, please call the hotel at 501-525-6500 to discuss.
I hope that you give us another try for the next time that you are in the Hot Springs area so we can have the chance to change your mind. Our staff is up to the challenge to "WOW" you with our customer service skills.

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Reviewed 5 February 2014 via mobile

The staff is exceptionally nice, and i was very pleased with our stay. The rooms are really comfortable and home-like. we also had a great view of the lake, which made it that much better! Don't forget the complimentary breakfast! Perfect place for a relaxing getaway!!!!!

Stayed: February 2014, travelled as a couple
2  Thank Codycodyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge S, Director of Sales at Staybridge Suites Hot Springs, responded to this reviewResponded 7 February 2014

I am so pleased to hear that you had a relaxing getaway at our property! Thank you for taking time out of your day to give our hotel a review. Our staff strives to make sure that every guest experience here is exceptional! We hope to see you soon for your next getaway!

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Additional Information about Staybridge Suites Hot Springs

Address: 103 Lookout Cir, Hot Springs, AR 71913-9707
Phone Number:
Region: United States > Arkansas > Hot Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Hot Springs
#5 Family Hotel in Hot Springs
#5 Romantic Hotel in Hot Springs
Price Range: £73 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Hot Springs 3*
Number of rooms: 85
Official Description (provided by the hotel):
Staybridge Suites is the choice hotel for anyone visiting Hot Springs, AR! Whether you are here on business or leisure, we have everything you need to feel right at home and have an outstanding stay!Our hotel is located on beautiful Lake Hamilton providing some of the best in room views in the entire city! We boast the amenities that are sure to please, including: -Free Buffet Breakfast-Indoor Pool & Hot Tub-Free High Speed WiFi-Fully Stocked Kitchenettes-Business & Fitness Center-Theater Room-Free Guest Laundry-24/7 Bridgemart Convenience Store-Outdoor Patio w/ Grills-Complimentary Evening Socials Tues-ThursWe are located just seconds away from the fun and excitement of the water activities on Lake Hamilton as well as fine dining, shopping and the luxurious spas and baths of Hot Springs! ... more   less 
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Also Known As:
Staybridge Suites Hot Springs Hotel Hot Springs
Hot Springs Staybridge Suites

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