We come to Hot Springs about 2-3 times a year for business and pleasure and began staying at the Baymont because my wife loved the Jason Integrity spa in the room. It was worth the extra money and made it something to look forward to. We even stayed during the holidays. Baymont was "our" place. Then a few years ago they took all of the spas out but one, so we stopped coming plus a few other issues, specifically inconsistency in service from the front desk.
Recently, nearly all rooms were booked in Hot Springs so we thought we would take a chance and try the Baymont again without the Jacuzzi. We have always found the hotel to be pleasant, clean, and offering a decent breakfast with good, hot coffee. That hasn't changed. Unfortunately, our king size bed was hard as a rock. We do have a memory foam mattress at home, so maybe we were just spoiled, but we have stayed at other hotels without memory foam mattresses and had no problem. One of us suffers from severe back pain, so a good mattress is important. We didn't sleep as well but at least the king made tossing and turning easier. Will we try the Baymont again? Probably, but we will make sure we get a room with a good mattress. Everything else was fine, check in was a little slow and we were given the wrong key, but when one person is working the front desk and taking phone reservations, that kind of stuff happens. The room was comfortable; we were missing a box of tissues, which are important during allergy season, but we just got some from the front desk and there was no problem. We also allowed an hour later checkout at noon. We were grateful to get a room during a busy season.
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- Also Known As:
- Baymont Inn And Suites Hot Springs
- Baymont Inn & Suites Hot Springs Hotel Hot Springs
- Hot Springs Baymont Inn
- Baymont Inn Hot Springs