I will never stay at this hotel ever again. We came fur a birthday celebration that turned I to a nightmare. We were staying in a smoke free floor and found shortly after when we checked in that the people in the next room were smoking and it was so strong that we couldn't breath. We told several staff who did nothing about the situation. We even talked to the manager an duty and thought it would be handled. We left for dinner and then came back and found nothing had been done! It even smelled worse, the smile was awful. We called the front desk and talked to the manager and after 30 mins of arguing with them, keep in mind no one came up to check on the situation, they told me I had to move!!!!! I wasn't smoking or breaking the rules but I had to pack up my room at 11:00pm at night. Then to too it off they moved me to an even worse room then were I was that was dirty and 1/3 the size of the room I paid for. None of the staff cared or even wanted to help make the situation better. So sad! I will never return, such a disappointment! Warning DO NOT STAY HERE!
- Also Known As:
- Arlington Resort Hotel And Spa
- Arlington Hot Springs Arkansas
- Arlington Resort Hot Springs