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“Amazing hotel overall!” 5 of 5 bubbles
Review of Comfort Inn & Suites

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Comfort Inn & Suites
Ranked #11 of 44 Hotels in Hot Springs
Certificate of Excellence
Trumann, Arkansas, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing hotel overall!”
5 of 5 bubbles Reviewed 16 August 2014

This hotel is great! The rooms are clean and we'll put together. The service is so sweet and helpful and the breakfast is delicious! It's only 10 minutes away from Magic springs so that was another plus. I will definatly come back here again!

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Skylar44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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223 reviews from our community

Traveller rating
    134
    45
    21
    14
    9
See reviews for
76
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Trumbull, Connecticut
Level Contributor
118 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 13 August 2014

We spent the weekend here, the hotel is close to our daughter and reasonably priced. Good hot breakfast, overall friendly staff, very clean. No fitness center. On Saturday evening the folks upstairs from us were extremely noisy and made it hard to get to sleep - my husband went to the front desk and the gentleman there refused to intervene. Otherwise, my rating would have been higher.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Tracie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Bloomfield, Michigan
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 12 August 2014

My family stayed at this hotel for two nights and we were very disappointed with the service we received. We arrived from many different states for our family reunion and discovered our credit cards were billed prior to our arrival without our knowledge. Housekeeping and the breakfast servers were very professional and helpful to our group. Unfortunately, the hotel Manager and evening front desk associates were not accommodating to my family. They were uncomfortable with our group being in the lobby upon returning from outside activities and voiced concerns to us directly. We understood their concern for other hotel guests, but believe we weren't given similar consideration. Most hotels provide a hospitality room or provide a block of rooms to ensure ALL guests needs are met. The hotel was unwilling to provide a group rate, although our group consisted of more than 80 people and did very little to show their appreciation for our patronage to this hotel. The hotel was clean and centrally located, but if you are planning for a large group,you may want to consider other hotels; this one did NOT make myself or my family feel welcomed.

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank R K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 11 August 2014

We just stayed at this hotel for our Family Reunion. The staff was not very accommodating and as a group they treated us as if we were a burden, and not like 60+ paying customers. The staff at the desk were very unprofessional and unpleasant to deal with. Overall, my experience and many of my other family members would rate their customer service as EXTREMELY POOR. To be fair there was one lady who was extremely nice; she was over the continental breakfast and made sure everyone enjoyed the spread :) . We will never have another family reunion at Comfort Inn because of our experience at the Hot Springs location and that is very sad and unfortunate.

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Cierra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bossier city, United States
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 11 August 2014

We stayed here 1 night to go to Magic Springs . Very nice hotel. Check in was easy. Breakfast is what you normally get with a hot breakfast. Eggs, sauage, buscuits and waffles. The bagels and english muffins were pre sliced which was a nice touch ( plastic knives don't always do a good job). 2 very nice ladies were making sure the breakfast area was clean and supplied. The hotel is located on a major road, and there was plenty of restaurants to choose from nearby. The shower head in the shower was very high up, which my husband who is tall, was pleased about. He didn't have to bend down to get his head under. Will definitely stay here again.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lynn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judsonia, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 August 2014

We have stayed there twice and had the best experience. My companion gets confused and when I was working the staff helped him back to the room and brought him his cane when he forgot it. Since he had trouble getting into the bed they provided a stool to assist him. One this last trip I came down with a temperature of a 101 so had to move my reservation back by one day. Mr. Larry and the staff worked with me to make the adjustment easy. Any time I go to Hot Springs this will be the place I stay and will encourage others in my company to do the same.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dona F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natchitoches, Louisiana
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 31 July 2014

Arrived in Hot Springs for a family vacation. Hotel was clean, quiet and in a good location. Checked in with no problems. Our son became ill during our vacation, forcing us to cut it short. Spoke with Mr. Larry (manager) about letting us check out early, which I assumed was not a possibility. Mr. Larry could not have been nicer or more accommodating. Allowed us to check out early and refunded our payment for unused nights. Hotel staff is one of the most important elements in a pleasurable stay and the staff at this hotel went above and beyond in assisting our needs during our stay. Breakfast was more than expected, good variety and everything was fresh. When we return to Hot Springs we will definitely stay here again.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 3627 Central Ave., Hot Springs, AR 71913
Phone Number:
Region: United States > Arkansas > Hot Springs
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Hot Springs
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Hot Springs
Comfort Inn Hot Springs
Hot Springs Comfort Inn

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