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Clarion Resort on the Lake
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Reviews (353)
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All reviewssports bar restaurantboat dockhotel restaurantan older hotelthe room was niceprivate balconywould stay againtrip to hot springsdesk clerkbalconiespetconferenceoaklawntrack
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237 - 242 of 353 reviews
Reviewed 30 September 2013

Was very skeptical from all the bad reviews, Luckily everything we experienced was POSITIVE and we will stay here again the next time we visit Hot Springs. The bed was very comfy, loved the lakeside view and balcony. Room was VERY CLEAN, and the outdoor pool was still open last weekend of September as we got to go swimming. Very big deck out by the pool with plenty of chairs and tables which overlooks the lake. Very peacfull calm and relaxing. They also have a dock you fish off of right next to the parking lot. Classics Bar and Grill was as nice a sports bar as I have ever been in for its size. Lots of flatscreen tvs everywhere with college football on. No complaints on the food as we only had apps, but their burgers looked like 1 was big enuff for 2 people. Very nice staff working the bar. Overall, we really enjoyed the hotel and can not wait to stay here again.

Room Tip: Book a lakeview room on the 5th or 6th floor on the far southside of hotel for best views of the lake.
  • Stayed: September 2013, travelled as a couple
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1  Thank K9SONTHELOOSE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2013

The hotel was super nice, clean rooms, friendly staff, lovely balconies overlooking the lake. Safe, quiet area. We swam in the pool in late September! The grandson liked the playground. We had come for the Hot Air Balloon Festival and the hotel stay added to our good memory of the trip.

  • Stayed: September 2013, travelled with family
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1  Thank Michelle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2013

Based on other reviews, I would have NEVER chosen to stay here. But, a business conference/trade show was held here and I did stay here for convenience sake, but second guessed myself throughout the weekend. Let me say, staff was very friendly and helpful, location was super-right on Lake Hamilton with boat dock and boat launch access. They even had boat rentals available. Bar/restaurant was a great place to watch a sporting event. Lots of TVs and staff was friendly. Food was okay.

Now for the old and dirty.....Carpet is filthy throughout the hotel. Hallways, rooms and meeting rooms/halls had large stains that appeared to have been there for quite some time. There is no place to get a cup of coffee in this hotel before 6:30am unless you try to use the small dirty in room coffee maker-which makes weak coffee. The restaurant/bar will sell you a cup of coffee to go 8oz for $1.76, but they don't open until 6:30am.

In room air-conditioners are old, noisy, and upon further inspection mold and mildew covered vents where the cool air comes out-no wonder my sinuses were overloaded. When I could finally jimmy the balcony door open.....I did sit on the balcony and enjoy the view. Beds are uncomfortable, mattresses are worn out and bow in the middle. Furniture is very worn.

Convention services were average, our conference did have a bar(not a full bar) heavy appetizers, breakfast and dinner buffets. Appetizers were the best of the 3 food options. Convention staff was overly attentive to your needs. There is a nice 7th floor balcony that overlooks the lake.

This property is tired.....and dirty. Furniture and fixtures show the age, and the carpeting is just disgusting. I'm really surprised that Clarion still allows their name to be attached to this place.

Room Tip: skip it, lots newer, nicer cleaner options in town
  • Stayed: September 2013, travelled on business
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4  Thank momof2z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2013 via mobile

As a frequent traveler, this was the worst hotel I can remember staying at. The rooms were dirty. Period. Shower head didn't work properly. The towels were dirty and so was the floor. I felt like I was staying in the ghetto. It is a shame because everything else besides the room was nice. The restaurant was good and the views were great. Get it together Clarion

  • Stayed: September 2013
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2  Thank Broker520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

The bathroom had not been cleaned at all. The furniture still had sticky drink rings on it and there was no remote. The carpet looked like it had not been cleaned in a year. We never had our shoes off. We were locked into staying for 2 nights. Do not stay at this hotel. We were in the lobby on our 2nd evening there and other guests were complaining about how dirty their rooms were too.

  • Stayed: September 2013
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2  Thank Denise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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