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“Not worth the money”

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Clarion Resort on the Lake
Ranked #16 of 45 Hotels in Hot Springs
GreenLeadersGold level
White Hall, Arkansas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not worth the money”
Reviewed 15 February 2014 via mobile

My husband and I stayed in Hot Springs for Valentines day weekend and were very disappointed with our stay at Clarion. The rooms were semi updated and beds were comfortable, but we had no hot water this morning and the tub faucet must have been rusty because the water was a nasty brown color. No continental breakfast was disappointing as well. When you pay $100+ a night for a hotel you expect a hot shower with clean running water....oh well.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank kristolbrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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333 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Level 4 Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 February 2014

We arrived on Friday night during a snow storm. We were staying with a large group of cheerleaders for a competition at the Summit Arena. The roads were bad when we got there and just got worse. We decided to eat in the hotel resturant as alot of our group did. They were great. Although they were a little overwhelmed with the number of kids the staff went out of their way to take care of us. The food was really good for a hotel resturant. They have a great thin crust pizza and I ordered a hamburger steak with baked potato and salad. The hamburgers that some of our group had looked really good and would have been enough for two people. This place reminds me of older hotels since it has banquet and meeting rooms. It is an older property but has been well taken care of and updated. I know some of the traveler photos look bad but some of them are over five years old. We had everything we needed in the room with a nice flat screen tv. The front desk was helpful with directions and extra towels when we needed them. It looks like a fun place to stay in the summer with a nice large pool with a tiki bar and so many water activities nearby. We will stay with the Clarion again.

Room Tip: Ask for the 6th floor since the 7th floor dosent appear to be used as guest rooms and is quiter than...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Tim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
small town, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 November 2013

I am suddenly in town to be with my father as he is dying in the hospital. The staff went out of their way to help me. Tracey and Ashley were compassionate and insightful at the front desk. I was able to stay in a room with an excellent view of the lake.

Room Tip: The lake views are especially peaceful. There is a bald eagle that flies by every once in a while.
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  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Painterbj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee L, General Manager at Clarion Resort on the Lake, responded to this review, 2 December 2013
Thank you for taking the time to mention specific members of our team. Great people make a great hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Memphis, Tennessee
1 review
Reviewed 7 November 2013

I had read the reviews on this hotel before meeting my family in Hot Springs for a few days and was a little worried about the negative comments some people made. I have nothing but good things to say about The Clarion. The customer service was excellent!!! The room was clean, and everyone was very helpful in recommending places to eat and things to do. If I go back to Hot Springs again, I would definitely choose The Clarion.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 128Brenda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee L, General Manager at Clarion Resort on the Lake, responded to this review, 2 December 2013
Thank you for the review, we have made some changes and very glad that you noticed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hallsville, TX
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 October 2013

Attended a business meeting here and I spent 4 days 3 nights. The staff was great. Rooms were more that adequate. Get a room facing the lake you will enjoy the view. The hotel has its own boat ramp and slips for guests so if you're coming for a summer vacation and bringing your boat, this is the place to stay.Be sure to enjoy a burger in the Sports Bar/Restaurant and French Toast for breakfast.

Room Tip: Get a room facing the lake.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
Helpful?
Thank MarshallR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hughes Springs, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 October 2013

We have stayed in Hot Springs 3-4 times a year for the past 5 years. Seen hotels of all kinds there. Clarion is the best, and the best value for the priceline express deal. Room on 4th floor was clean, a/c worked well. Ordered from the restaurant down below...their prices and food were competitive with other restaurants in Hot Springs. After a day at the bath house all we needed to do for supper in the room was order and go down and pick it up. You can have room service for an additional charge if your too lazy to go down and pick it up yourself. Seen reviews complaining of no Continental breakfast here......if you want a Cont. Breakfast...then go to a cheap motel for 20 bucks less that doesn't provide such nice rooms, amenities, and luxuries, or get your lazy butt up and go to Shipley's a couple blocks away.. With just a little research online and on Priceline, we got this for just a few bucks over what the roach motel charges downtown. Best outdoor pool in town; exercise room; playground for the kids; reliable and professional staff 24 hrs a day. Only one very rare problem...a spring in the door handle popped and my wife had to open the door from the inside for me. I called down to the desk and guess what, it was 10:30 pm and the maintenance fella showed up 5 minutes later to handle the problem. THIS place is worth their rates. Anyone that says different wants too much out a 3 star hotel in Hot Springs.

Room Tip: 5th floor is for smokers; if you don't, then ask for 1, 2, 3, or 4.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Bryce C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma City, Oklahoma
Level 6 Contributor
407 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed 30 September 2013

Was very skeptical from all the bad reviews, Luckily everything we experienced was POSITIVE and we will stay here again the next time we visit Hot Springs. The bed was very comfy, loved the lakeside view and balcony. Room was VERY CLEAN, and the outdoor pool was still open last weekend of September as we got to go swimming. Very big deck out by the pool with plenty of chairs and tables which overlooks the lake. Very peacfull calm and relaxing. They also have a dock you fish off of right next to the parking lot. Classics Bar and Grill was as nice a sports bar as I have ever been in for its size. Lots of flatscreen tvs everywhere with college football on. No complaints on the food as we only had apps, but their burgers looked like 1 was big enuff for 2 people. Very nice staff working the bar. Overall, we really enjoyed the hotel and can not wait to stay here again.

Room Tip: Book a lakeview room on the 5th or 6th floor on the far southside of hotel for best views of the lak...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank K9SONTHELOOSE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Resort on the Lake

Property: Clarion Resort on the Lake
Address: 4813 Central Ave, Hot Springs, AR 71913-7405
Phone Number:
Region: United States > Arkansas > Hot Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Hot Springs
Price Range (Based on Average Rates): £
Hotel Class:3 star — Clarion Resort on the Lake 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Clarion Resort On The Lake Hotel Hot Springs
Clarion Resort Hot Springs
Clarion Hot Springs
Hot Springs Clarion

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