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“Nice relaxing hotel by the lake for my birthday”

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Clarion Resort on the Lake
Ranked #18 of 45 Hotels in Hot Springs
GreenLeadersGold level
Reviewed 26 August 2014 via mobile

A lady friend and I took a little birthday weekend getaway to this hotel. I'm not sure what the reviews were really talking about because Hot Springs is a Historic city so most hotels would like to keep that historic look. On that note there's nothing bad to say about this hotel, the service was perfect, not a rude person in site. The view of the lake from our room was nice as well. The room I stayed in wasn't all way "Embassy style" but the king bed was extra soft. And the tv's are updated to LCD no box tv's lol. All and all i enjoyed my stay and I would recommend for others as a nice getaway and enjoy the surroundings.

Stayed: August 2014, travelled as a couple
1  Thank Anttwon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ashley w, Manager at Clarion Resort on the Lake, responded to this reviewResponded 27 August 2014

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Terri Newton
Operations Manager
Clarion On The Lake
501-525-1391

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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195 - 201 of 341 reviews

Reviewed 19 August 2014

Stayed at this hotel because it was selected for our class reunion. The hotel is in need of refreshment but it was clean and the service was very good. We had a special group rate which was not bad, but in my opinion the regular rates are too high for the quality of the rooms. The facilities and food for the reunion were excellent. Unfortunately, I did not get to use the pool (thunderstorms). Lake view from the balcony was good. Might have been better but hotel can not control weather. The mattress on the bed was old and had some sag in it. I did not sleep very well but I usually do not on the typical hotel pillows. No complimentary breakfast, meant we had to find a place to eat or wait for a ordered meal in the restaurant. Did not try the restaurant, but would suggest they at least do a breakfast buffet for people who want a good breakfast but don't want to waste time waiting.

Room Tip: Pick the lake view.
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  • Stayed: August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank SAML1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ashley w, Manager at Clarion Resort on the Lake, responded to this reviewResponded 10 September 2014

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Terri Newton
Operations Manager
Clarion On The Lake
501-525-1391

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

This hotel is in a beautiful location in Hot Springs and have friendly staff and employees. The problem here is that this hotel needs some serious cleaning and updating, My room was ok, but fingerprints all over the sliding glass doors do nothing for seeing the beautiful view. Dirty walls and carpets were also noticeable. Ate breakfast and its was better than expected. Wasn't able to try much else due to time constraints. Please update this Hotel, it has so much potential.

Room Tip: Lake view rooms have great views!
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  • Stayed: August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
2  Thank AttalaRay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ashley w, Manager at Clarion Resort on the Lake, responded to this reviewResponded 20 August 2014

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Sincerely,

Terri Newton
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014

Last minute trip via Hot Springs, was able to get a room even on busy weekend. The person who made my reservation was very polite and helpful. Staff at the resort was very friendly and helpful. Would really consider staying here again when we have more time in the area.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
1  Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ashley w, Manager at Clarion Resort on the Lake, responded to this reviewResponded 18 August 2014

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Ashlee Wolford
Front Desk Supervisor
Clarion Resort
501-525-1391

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

We were a little disappointed due to the fact that I called two weeks before our arrival and requested a room with a view of the lake, since we were spending our Anniversary there, and well our room SUCKED! After calling the front desk, there was nothing she could do, as the hotel was pretty booked, yet there is a sign in the room that says they will accommodate your needs! That's crap!! Good thing we got a decent rate as their rates are extremely high, in my opinion!

Room Tip: Hope the staff knows the hotel well, as our room with a view sucked!
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank AW326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
24
Reviewed 6 August 2014 via mobile

Ashley & Hannah at the front desk will do their best to help. Ashley is very knowledgeable about the area & what to do. The pool is cold and cloudy. The restaurant is not so good but at least they have cold beer. Food takes a long time to get out & is overpriced.

Stayed: August 2014, travelled with friends
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

Our family had this year's reunuion at the Clarion on the Lake in Hot Springs. The hotel staff was amazing and the location was perfect to head out to see other things in the area. Our younger members had a ball on the lake, fishing and boating. The hotel provided a gathering room for the rest of the group to meet and greet through the 3 days we were there. Our dinner, provided by the hotel on Saturday was wonderful and the two young servers were great. the room had a wonderful view of the lake. The only complaint I have is that there was only one electric outlet that was not buried behind a chest or a dresser. With all the electronics we use these days a few more outlets would be better.

Room Tip: Ask for a room with a lake view.
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  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Toni B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Resort on the Lake

Address: 4813 Central Ave, Hot Springs, AR 71913-7405
Phone Number:
Region: United States > Arkansas > Hot Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Hot Springs
Price Range: £67 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Resort on the Lake 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Clarion Resort On The Lake Hotel Hot Springs
Clarion Resort Hot Springs
Clarion Hot Springs
Hot Springs Clarion

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