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“MY VISIT”

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Red Roof Inn Hot Springs
Ranked #25 of 45 Hotels in Hot Springs
Birmingham, Alabama
1 review
“MY VISIT”
Reviewed 30 July 2014

I visited Red Roof Inn Arkansas last year July 2013 for a bussiness Trip for a 5days stay .The stay was excellent the room was great with all the accesabilities and the comfort expected.The receiptionist that checked me in was really good and welcoming .I was checked in by Hemal who took her time and made sure that everyhting was ok. I have made a repeat visit to the same Red Roof in Hot Springs Arkansas this year July 2014 for our yearly business Trip for a 5days stay. and was very happy to be checked in by the same Receiptionist (team Member) Her Name is Hemal . She is very welcoming with a very good business/ customer Relations she handles people well with respect and the dignity they diserve.She looks hard working responsible knowlagable and,patient .I was satisfied with the room and the Rates she gave me I can not complain, which to me speaks highly of the services Hemal offers are to the best of her ability.I am looking forward to bring more guest next time we come back for our next yearly visit. This is good Hotel keep up the standard. improve internet connectivity. Breakfast was wonderful rooms clean very neat cleaners do a funtastic work.

Room Tip: ask for rooms in the fron building
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  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Bernard_Nambande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hemal P, Manager at Red Roof Inn Hot Springs, responded to this review, 26 August 2014
Dear Bernard_Nambande,
Thank you for taking your time and writing this wonderful review regarding your stay at our hotel. We appreciate all the positive feedbacks that we get. We are glad that you enjoyed your stay with us and hope to see you on your next yearly business trips to Hot Springs, AR.
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193 reviews from our community

Traveller rating
    38
    48
    46
    22
    39
See reviews for
74
46
9
12
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2014 via mobile

The room are nice but the Internet sucked, no coffee pot, and no water pressure going to change hotels in the morning like the location but just can not deal with it by girls need internet on their tablets

Stayed July 2014, travelled with friends
Helpful?
Thank JJ10101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hemal P, Manager at Red Roof Inn Hot Springs, responded to this review, 26 August 2014
Dear JJ10101,
Thank you for you business and thank you for taking the time to share your feedback regarding your stay at our property. We are in progress to get the internet work better in all the rooms. We hope that you would give us another chance in your future trips to Hot Springs, AR.
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Travellers are raving about these Hot Springs hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2014

Great reviews online. Great price. Great location. Easy check in. Horrible, dirty room!! Front desk issued a refund for me and another guest who was checking in/out as well for same reason. No door frame, flies in room, smashed bug on wall, spackle paint on various holes, dirty floor, brown dirty walls, smell like dog pee, yellow stains on mattress, dirty lamp, damp beds, broken dresser, door wouldnt shut properly, dirty, old damp bathroom, cig burns in non smoking room comforter, looked like blood on base boards...on and on. My kids walked in and looked around and asked to go home immediately. Scared to lay on bed. After 8 hour day at magic springs we checked out and drove 127 miles home. Front desk clerk didnt apologize but did issue a room refund with no hassle. Another guest was checking out for same reason at same time. Had high hopes for this place but was wrong. More of a place for a construction worker looking for cheap place to lay head (and not picky)..def not a comfy place to lay head for my family.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melton_5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hemal P, Manager at Red Roof Inn Hot Springs, responded to this review, 20 August 2014
Dear Melton_5,
Thank you for taking the time to leave your feedback and letting us know where we have room for improvement. Please accept my sincere apologies for the room condition not being up to your expectations. We will put all the effort to earn your business again and make your stay more comfortable.
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Level 1 Contributor
4 reviews
Reviewed 6 July 2014 via mobile

Broken recliner in the room, thin saggy mattresses, bedding thinner than the room curtains, shower is dirty, patched hole in wall, door to outside has gaps. Its adequate only to sleep shower and flee. And hot breakfast. You can make a waffle or microwave a muffin.

Stayed July 2014, travelled with family
Helpful?
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hemal P, Manager at Red Roof Inn Hot Springs, responded to this review, 20 August 2014
Dear Chris M,
I apologize for your experience at our inn. We take every step to provide the best guest experience and in this case it sounds like we fit not follow on that. I wish you would have brought these concerns to our attention during your stay so we could have taken care of you, however I have remind my team that we must not only meet guest elections but exceed them. I hope you will give us an opportunity to do that in the future.
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Leiden, The Netherlands
Level 5 Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 June 2014

Apparently this used to be part of the Rodeway Inn which is right next door (and had some bad reviews on Google) but not this property is owned by Red Roof Inn and I found it to be good value for money. The room was big and clean and close to the Hot Springs NP, Magic Springs and downtown. I guess the only downside there is not much to do within walking distance.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohanLeiden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hemal P, Manager at Red Roof Inn Hot Springs, responded to this review, 30 June 2014
Dear JohanLeiden,
Thank you for sharing your thoughts about your stay at the Red Roof Inn. We try very hard every day to be friendly and responsive to all our guests. We are located 1.2 miles from Magic Springs and 1.5 miles from the downtown area. We do have a hiking trail right behind the hotel that walks up to the viewing tower in downtown. We look forward to your return trip to our hotel and try out the hiking trail.
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Cleveland, Oklahoma
Level 5 Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 24 June 2014

Our stay really had no problems, however some of the motel itself does. We stayed in the area of rooms that started with 100's, our door jamb had a crack big enough to stick my house key through, the showerhead was so high that by the time the water reached us we only go some of it. The room was clean, had no odor, the a/c worked wonderful, beds and pillow were comfortable, front desk staff were very helpful and pool was clean. One evening the pool area was crowded so the manager allowed us to sit in the breakfast area to talk to our other family members that were staying at the motel. Speaking of breakfast, it was excellent, plenty to choose from and well stocked. If you decide to stay at this nice cozy motel, then ask for any room that doesn't start with 100, they seem to be newer, quieter and are closer to the pool.

Room Tip: Stay by the pool area, 300 and 400 number rooms, ask when making reservations not upon arrival
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hemal P, Manager at Red Roof Inn Hot Springs, responded to this review, 30 June 2014
Dear Robin W,
Thank you for writing your review regarding your stay with the hotel. I have reviewed the issue with the maintenance regarding the small crack by the door and it will be resolved soon. I am happy that everything else was the way you expected and you enjoyed the continental breakfast in the morning. We hope to see you on your next trip to Hot Springs, AR.
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Walls, Mississippi
1 review
Reviewed 11 June 2014

Locatation great , Check in was fast, .Cody was extremely helpful and polite. All staff was very polite... Room very clean, had everthing from blow dryer to iron and ironing board!! The walkway was slippery almost fell couple of times walking to room. I think it is the paint used to coat the walk way.. 30% off our next stay!!!.Overy all service was very good..We will stay again on our next trip!! :)


  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patty J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hemal P, Manager at Red Roof Inn Hot Springs, responded to this review, 30 June 2014
Dear Pat J,
I would like to thank you for taking your time and writing this review regarding your stay with us. All our staff are always helpful and respectful and enjoy what they do. Cody is one of them. We can never tell when it is going to rain in Arkansas and it was one of those days that had the walkway wet. I am glad to know that you are ok. We all hope to see you soon in your future visits in Hot Springs, AR.
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Additional Information about Red Roof Inn Hot Springs

Property: Red Roof Inn Hot Springs
Address: 1125 E Grand Ave, Hot Springs, AR 71901-3630
Region: United States > Arkansas > Hot Springs
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #25 of 45 Hotels in Hot Springs
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red Roof Inn Hot Springs 2*
Number of rooms: 130
Reservation Options:
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Also Known As:
Red Roof Inn Hot Springs Hotel Hot Springs

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