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“Not worth the money”

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La Quinta Inn & Suites Hot Springs
Ranked #11 of 45 Hotels in Hot Springs
Reviewed 28 July 2013

My husband and I stayed at this hotel on 7/21. The front desk clerk who happened to be the sales manager was friendly. It took two hours for our room to be cleaned because she failed to tell the cleaning staff the room was booked for the night so it was one of the last ones cleaned. The room was very clean and spacious. However, the decor in the room was outdated and the finishes were poor. Not what I expected for a pricey jacuzzi room. The paint was sloppy and the jacuzzi had ugly caulk down the middle of the tub and around the edge. Also there was a large open vent in the bathroom which just appeared creepy. The breakfast dining area floor was extremely sticky and in desparate need of a mop.

  • Stayed: July 2013, travelled as a couple
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Review collected in partnership with La Quinta
1  Thank HItchhiker348
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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354 - 360 of 478 reviews

Reviewed 26 July 2013

Family vacation with over 20 members, we had an issue with rates, we booked online at LQ.COM, at check in the rates were $30-40 more than reserved prices. The problem lies between LQ.COM website and reservation center. The hotel, the reservation center, and LQ.COM all had different rates, but at the end of the trip we were refunded the difference. This hotel is pet friendly and this only became a problem when a over sized dog barked at a small child, the owner (of the dog) was just not a nice person, but again staff stepped in and took control of that situation, also took care of the barking through the night. Room was clean, bathroom nice sized, breakfast was always stocked, and this location is very family friendly. Would definately stay again

  • Stayed: May 2013, travelled with family
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Thank 903Mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Mountain Home, Arkansas, USA
1
Reviewed 26 July 2013

Loved the style and colors. Great breakfast variety. The room was very clean and set up nicely. The beds were comfortable with a decent amount of pillows. It is Located close to every attraction. Great for the whole family. The staff was friendly and able to answer the questions I had about directions or recommendations!

  • Stayed: July 2013, travelled with family
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Review collected in partnership with La Quinta
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2013

  • Stayed: July 2013, travelled with family
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Review collected in partnership with La Quinta
Thank reneeb363
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
Tulsa, Oklahoma, USA
1
Reviewed 22 July 2013

No problems. Great Staff! Very Clean. and a delicious breakfast!
we stayed in a very nice hanicapped room for my Mom. most comfortable.
thank you for not having a really high bed. There are really good places
to eat all aroung the hotel, plus you are on the main strip as well as right
off the interstate. We will for sure make this our place to stay in Hot Springs.

  • Stayed: July 2013, travelled with family
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Review collected in partnership with La Quinta
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2013

The room was a lot smaller than what we expected. We paid for the "larger" room, but the room was definitely not big enough for 2 adults and 2 small children. Bathroom was tiny, couldn't open the door if someone was in there. The bathtub was not a full size tub, it was like a miniature version. Indoor pool was the reason we chose this hotel and it was a huge disappointment. The pool was so tiny there was a 10 person maximum limit. 10 people! Plus the pool room was so unbearably hot we couldn't stay too long. We also paid extra for the pull out sofa in the room, what a joke! My son ended up sleeping on the floor the sofa sleeper was so bad! We were on a budgeted vacation and are definitely not picky people, but this hotel room was a big disappointment. Positives: The bed was comfy, and the air conditioner was amazing. Will find another place to stay next time.

  • Stayed: June 2013, travelled with family
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Thank Jaclyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2013

The hotel was nice and clean, and our room was spacious as we got an efficiency suite with a jacuzzi tub. The staff that I dealt with were all very polite. The only bad parts of our experience were the fact that there was a very loud group of people having a family reunion the whole weekend who pretty much took over the hotel and the parking lot was a little hard to navigate when busy. These two issues weren't that big of a deal since we were out most of the daytime.

  • Stayed: July 2013, travelled as a couple
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Thank ashl3y3liz4b3th
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Hot Springs

Address: 4253 Central Ave, Hot Springs, AR 71913-7295
Phone Number:
Region: United States > Arkansas > Hot Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Hot Springs
Price Range: £58 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Hot Springs 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
This La Quinta Inn & Suites was remodeled and opened December 9, 2011. It is centrally located in Hot Springs near the mall and surrounded by a plethora of options for dining, shopping, and recreation. It is only a short drive from Magic Springs, the Downtown Historic Area, and Garven Woodland Gardens. For kids of all ages there is Pirate's Cove Putt Putt, Trex Indoor Putt Putt and Laser Tag, and FunTrackers all within short driving distance. This property has 97 rooms starting with Single King bed rooms and going up to a Whirlpool Suite with a King bed, Twin Sofa Sleeper, and a whirlpool bathtub for two. Pets are always welcome and there is never a charge to bring your four-legged family members along!La Quinta is easily accessible for both cars and busses with plenty of parking and easy access right on Hwy 7 South. ... more   less 
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Also Known As:
La Quinta Inn & Suites Hot Springs Hotel Hot Springs
La Quinta Inn And Suites Hot Springs
Holiday Inn Hot Springs
Hot Springs Holiday Inn

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