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“Spiders, Cockroaches & Wasps Oh My!”

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Red Carpet Inn Hot Springs
Ranked #37 of 44 Hotels in Hot Springs
Bentonville, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Spiders, Cockroaches & Wasps Oh My!”
Reviewed 30 April 2014

Stayed here several times trying to give a chance to redeem themselves. First time shower wouldnt turn off, room came very close to flooding before maintenace got there to turn it off. Another time -in January-our heat didnt work all night. The final straw was when my husband killed several bugs-spiders and then a huge cockroach in the room and then got stung by a wasp in the middle of the night. The wasp obviously came through the ceiling where there is a couple of large gaps which we didnt notice when we checked in. We didnt go anywhere once we got there. The bedspreads all have holes in them. There are never any trash bags in the cans. There is no soap or shampoo in any rooms. The jacuzzi's are dirty. The grout around them is coming out. The rooms are somewhat clean for what the cleaning people can do with what they have to work with room wise. Hard to keep a jacuzzi free of dirt when grout dirt is falling in it. The rooms feel dirty but sinks and toliets they seem to be clean. After the no heat incident we were given 20% off our next visit. The price was the same as it had always been after the discount was applied. The last visit all we were given was a "sorry". The hotel is just barely adequate and there are many other hotels within this price range that are nicer. We just kept staying here due to its proximity to our business meeting location. Also the beds and pillows are hard as a rock.

Room Tip: Choose a room at a different hotel!!
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  • Stayed April 2014, travelled on business
    • Value
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Helpful?
Thank Tina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knight_Inn, Public Relations Manager at Red Carpet Inn Hot Springs, responded to this review, 2 May 2014
I would like to personally apologize for the series of unfortunate incidences that you experienced during your past visits with us. We really do appreciate all the feedback we get from our guests, even when its not as positive as we hope and work for. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.

Again thank you for your time and being a loyal guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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102 reviews from our community

Traveller rating
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    41
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
Oklahoma City, Oklahoma
1 review
Reviewed 18 April 2014

Very friendly and helpful. T.V. Reception wasn't very good, but we weren't there to watch television :) overall the trip was very enjoyable. The kids loved the location because it sets right next to an amusement park.

Room Tip: Need updated and softer matress
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marvin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knight_Inn, Public Relations Manager at Red Carpet Inn Hot Springs, responded to this review, 21 April 2014
Thank you for sharing your review. Providing our guests with the best possible hospitality and service has always been our mission. I'm glad you enjoyed your trip despite the minor set backs. We are currently working on the TV issue with the cable company. We would love to have you come stay with us again this summer when Magic Springs is in full swing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Louis, Missouri
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 April 2014

Recently spent three nights at the Knights Inn, Hot Springs, Arkansas. All I can say it kept out the rain. The room was worn, dirty, sheets gray, towels gray, no shampoo or lotions. Iron marks on the carpeting. We actually made the mistake of looking under the bed -- you don't want to do that. The only reason we stayed there is because Hot Springs was sold out for the Arkansas Derby. However, the staff were very nice and friendly, just like all of Hot Springs.

Room Tip: Can't help you.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank higgins08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knight_Inn, Public Relations Manager at Red Carpet Inn Hot Springs, responded to this review, 17 April 2014
Thank you for taking the time to review our property. We truly value the opinions of our guest and we apologize that we did not meet your expectations. I apologize that there was not any shampoo or lotion in the room like you anticipated. Our basic rooms do not come with those amenities but they are available upon request at the front desk. We have addressed this issue along with your complaint about the cleanliness of the room. We strive to please all of our guests and the feedback provided will help us improve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Hot Springs hotels

Winnsboro, Louisiana
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 April 2014

My husband and I stayed here on our way to Missouri. It could use some updating, the TV didnt work and the bed was a bit hard, however, the staff was very friendly, it was clean and a a great price when compared to other chains. We would stay again.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank keo427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knight_Inn, Public Relations Manager at Red Carpet Inn Hot Springs, responded to this review, 3 April 2014
We appreciate your online review. Thank you for the positive words and constructive criticism. We strive to please all of our guests and the feedback provided will help us improve. We hope to see you again in the future and wish you the very best.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hot Springs
1 review
Reviewed 10 December 2013

Your property needs to be updated--the beds are very old the spreads and
sheets were bad--the sheets were not ironed --looked used to
me. -- the price I paid should have been for a nice interior.
what more can I say --a poor value as I see it.

  • Stayed November 2013, travelled as a couple
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Review collected in partnership with Easytobook.com

Helpful?
Thank Charles Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monticello, Arkansas
Level Contributor
206 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 12 July 2013

If you are looking for a cheap place to sleep for the night, Knights Inn will do just fine. However, you will get what you pay for. The room looked very dated. There were bugs. The pool was in need of repairs and was missing some necessary lighting for night. The breakfast was not very good either (cereal, toast, etc.). It is located very close to Magic Springs amusement park, but far from everything else (downtown historic district, shopping, restaurants, etc.). If you are on a tight budget and don't mind less than perfect accommodations, this motel will do for the night.

  • Stayed May 2013, travelled with friends
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Helpful?
1 Thank Mister H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mena, Arkansas
1 review
Reviewed 8 July 2013

This is the worst motel ever to stay in, we went as a group of 9 non of us got rooms close to each other, ice machines does not work, we stayed 3 days and never one time was given extra towels, TP,no soap, no shampoo, the bed wore broke down and to top it all off we were told we could check in at 2 P it was after 4 and we were told it would be in the night before our room would be ready finally got a little hate full with them and was given another room which was not the one we were suppose to have . Very nasty place to stay in the pool is way to small and the smell of bleach in it was so bad you couldn't swim very poorly ran awful staff! STAY SOME WHERE ELSE ~~~~~~~~~~~~~~~

  • Stayed July 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank cowboyinred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Carpet Inn Hot Springs

Property: Red Carpet Inn Hot Springs
Address: 1871 E Grand Ave, Hot Springs, AR 71901-4891 (Formerly Knights Inn Hot Springs)
Phone Number:
Region: United States > Arkansas > Hot Springs
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 44 Hotels in Hot Springs
Price Range (Based on Average Rates): £
Hotel Class:1.5 star — Red Carpet Inn Hot Springs 1.5*
Number of rooms: 50
Official Description (provided by the hotel):
We are conveniently located right outside of Hot Springs National Park. The popular theme park Magic Springs is not even a mile down the road. Historic downtown Hot Springs and other popular attractions are less than a 10 minute drive. We offer FREE wifi, FREE breakfast, cable with HBO, refrigerator, coffee maker and friendly service with all of our rooms. We also have rooms available with Jacuzzi tubs and even heart shaped Jacuzzi tubs. In the summer relax by our outdoor pool while enjoying the lovely Arkansas weather. Come visit us at Knights Inn "Every Night, Just Right." Recently renovated the rooms and office. ... more   less 
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Also Known As:
Knights Inn Hot Springs
Hot Springs Knights Inn

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