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Red Carpet Inn Hot Springs
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Reviews (108)
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36 - 41 of 108 reviews
Reviewed 19 May 2014

Prior to our stay, I read other travelers reviews. I read that the staff was friendly. I did not find this to be the case. Additionally, as other reviewers mentioned, this hotel is in dire need of an update. I realize that you get what you pay for but with no ironing board/iron available (not in room and told by front desk that they did not have any), Our request for extra pillows was denied stating that there were none available. The ice machine closest to our room was not working and the continental breakfast was sparse and the coffee was horrible. The TV was very small and the dust ruffle on the bed (that had a part of the bed frame sticking out of the side) was stained. The one positive note was that the location was convenient for Magic Springs and the price was right.

  • Stayed: May 2014, travelled on business
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Thank gophertrail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2014

This hotel is right next to Magic Springs amusement park and less than 10 minutes from historic downtown. Very easy to get to. The room was larger than we expected. Everything was very clean. The breakfast was all bread--cereal, muffins, bread for toast... There was orange juice, but no decaf coffee. There was a fridge in our room, which is always handy when traveling, but no micro. We'd stay there again, especially if the kids were with us, if only for the convenience of Magic Springs.

  • Stayed: May 2014, travelled as a couple
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Thank mailqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knight_Inn, Public Relations Manager at Red Carpet Inn Hot Springs, responded to this reviewResponded 17 May 2014

Thank you for your online review. We truly find these reviews helpful as they give us a direction as to where to better aim our focus to serve, you, our valued guest. We are happy to hear that you appreciate the location and proximity to the local amusement park. Magic Springs is a very popular attraction in our area and we are fortunate to be the closest hotel to the amusement park. We hope that you will visit us again soon.

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Reviewed 15 May 2014

We stayed because of our work in the area . Never again. We had stains and what looked like to be mold in the bathroom. The curtains didn't even fit and had holes in them. The carpet was dirty and had holes and to top it off we found 2 serringes with dope in them in the ledge above mirror in bathroom. We told management and he reacted with a shake of the head and sigh and that was it . The room was outdated and needs a major renovation!!!!!! Disgusting !!!!

  • Stayed: May 2014, travelled on business
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Thank Flowhand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

We stayed for a week this may. My husband and I had a wonderful time. We had a great view of the pool on the second floor with a balcony. The rooms were better then I thought. We had pleanty of room while we stayed. My husband and I enjoyed the small game area in the dinner room many times. The staff there was great super friendly and nice. If we ever make our way back to Hot Springs Ar we will always stay at the Knights inn!!!

  • Stayed: May 2014
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Thank welove2travle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knight_Inn, Public Relations Manager at Red Carpet Inn Hot Springs, responded to this reviewResponded 17 May 2014

Thank you for taking the time to give us a rating and review of your stay at our hotel. We are happy to hear that you had a great week at our hotel. Our staff members will be excited to hear that you recognized their efforts to make you feel welcome and comfortable. We aim to make the stay of our valued guests as comfortable and as pleasant as possible. Thank you for expressing interest in visiting us again, we look forward to seeing you soon.

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Reviewed 30 April 2014

Stayed here several times trying to give a chance to redeem themselves. First time shower wouldnt turn off, room came very close to flooding before maintenace got there to turn it off. Another time -in January-our heat didnt work all night. The final straw was when my husband killed several bugs-spiders and then a huge cockroach in the room and then got stung by a wasp in the middle of the night. The wasp obviously came through the ceiling where there is a couple of large gaps which we didnt notice when we checked in. We didnt go anywhere once we got there. The bedspreads all have holes in them. There are never any trash bags in the cans. There is no soap or shampoo in any rooms. The jacuzzi's are dirty. The grout around them is coming out. The rooms are somewhat clean for what the cleaning people can do with what they have to work with room wise. Hard to keep a jacuzzi free of dirt when grout dirt is falling in it. The rooms feel dirty but sinks and toliets they seem to be clean. After the no heat incident we were given 20% off our next visit. The price was the same as it had always been after the discount was applied. The last visit all we were given was a "sorry". The hotel is just barely adequate and there are many other hotels within this price range that are nicer. We just kept staying here due to its proximity to our business meeting location. Also the beds and pillows are hard as a rock.

Room Tip: Choose a room at a different hotel!!
  • Stayed: April 2014, travelled on business
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Thank Tina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knight_Inn, Public Relations Manager at Red Carpet Inn Hot Springs, responded to this reviewResponded 2 May 2014

I would like to personally apologize for the series of unfortunate incidences that you experienced during your past visits with us. We really do appreciate all the feedback we get from our guests, even when its not as positive as we hope and work for. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.

Again thank you for your time and being a loyal guest.

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