Stayed here for two nights during spring break. After reading the reviews, on tripadvisor, I was a little nervous, but took a chance. Overall, I'd give the hotel an average rating. Nothing outstanding, but not as bad as some people were saying. The hotel is certainly dated. If it were not for the new flat screen TV in the room, the room could have come from about 1975. Despite complaints of hot water problems on this site, we had no such issues. Room did not have a hair dryer, but a call to the front desk remedied that in about 5 minutes. We did not take advantage of the newly-opened restaurant, but it looked fine. Bar looked just okay, with a limited beer selection. Had a room on a smoking floor (I really hadn't thought to say non-smoking, since I have not had a smoking room for 10 years, at least). Smoking down the hall pretty much stunk up the whole floor. Loud next-door neighbors was a problem, since we essentially shared a balcony with them. I would guess we were the only room affected by their noise, however, so that is more of an issue with the guests, not the hotel. (neighbors dropped in at 2:15 a.m. for a little pick-me-up, I guess, then back at 4:30 a.m.) Location is wonderful, since you are within blocks of everything downtown. The beds could be better, but I say that about a lot of places. For the price, it is difficult to have much of an issue with the hotel. Could they do better? Sure. Is it a good price for what you get? Yes. Just don't expect five-star accommodations for a three-star price. That's just not the way it works.
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- Also Known As:
- The Springs Hotel Hot Springs
- The Springs Hotel And Spa
- Springs Hotel Hot
- Downtowner Hotel Hot Springs